1. WCO Capacity Building strategy and programmes The 4 th PICARD conference San Jose, Costa Rica 28 th -30 th September 2009 Lars Karlsson World Customs Organization

3. Capacity Building = Building own institutional capacity to manage change

4. Capacity Building Strategy Key components Political will Ownership Holistic view Structured approach - Addressing priorities Build own sustainable capacity Create inspirational examples Regional & National delivery

5. Capacity Building infrastructure Secretariat support Regional Offices for Capacity Building (ROCB) Regional Training Centers (RTC) e-learning platform Pools of Experts

6. Donor Coordination

7. Operational programmes Columbus programme PICARD programme Learning programme Intergrity programme

8. 157 SAFE 112 Columbus 110 Diagnostics completed (phase 1). 80 Countries in implementation (phase 2). 3 Regional programmes (phase 2). 3 Countries evaluated (phase 3).

9. Human Resource Development - leadership and management development

10. Customs Integrity programme – No reform without integrity

11. Trends and Patterns Patterns: Political will and leadership is the key Management development needed Coordination needed Systems needs to be implemented Need for HR and training on core competences Increasing need for business skills Need for measurement and evaluation tools Technology is underused Money is not the problem Trends: Customs modernization is making progress Integrity is on the agenda Revenue collection efficiency is still the most important driver The Security continues to be important Increased focus on Trade Facilitation Technology is still a driver

12. Global Financial Crises

13. Global Standards Twinning & Tripartite agreements Cooperation between different partners Research & Development The way forward

14. “Innovation is more important than knowledge” Albert Einstein

15. Innovation

16. Driving towards the future !

17. ”Customs has never been more important than now” ? Thank you for your attention ! Any questions ?