1. Technology and the “New Normal” at Winona State University Thriving in a world of continuous change Technology Fee Presentation Student Fee Management Committee – January 23, 2013

2. Overview of Presentation ITS Organizational Structure Governance Funding for IT @ WSU e-Warrior: Digital Life and Learning Program Technology Fee A taste of the road ahead FY14

3. Units in ITS User Services Development and Web Support Services Infrastructure Services Teaching, Learning, and Technology Services Dean Feller, Director Robin Honken, Director David Gresham, Director Ken Graetz, Director

4. Governance All University Technology Committee (AUTC) (2) E-Warrior: Digital Life and Learning Review Committee (5) Student Technology Fee Review Committee (5)

5. Funding Sources for Information Technology e-Warrior: Digital Life and Learning Program Fee* Student Technology Fee* General Fund * Represents nearly 90% of the IT budget

9. What do student fees for technology do?

10. IT is asking for no increase in the Tech Fee FY11FY12FY13FY14 Per Credit$7.40 Per Semester$103.60 Per Year$207.20

11. WSU Student Technology Fee What is proposed?

12. Student Help ($292,900) Student staffing for walk-in support positions Student Technology Fee and e-Warrior Program supports over 113 student Positions

13. Salaries ($317,334) Nine Full-time Staff help desk phone support –onsite support –classroom support –network support

14. Equipment ($390,000) Servers –Email –Storage –Portal –Web (Course) –Streaming Media Classroom Upgrades –Projectors –A/V Systems –Podiums –Phones Network Switches (111 Comm. Closets) Wireless Access Points

15. Repair ($47,000) Printers Datacenter –fire protection –electrical needs –cooling

16. Maintenance Contracts (Hardware) ($30,000) Network Switches Wireless Access Points Storage Area Network Servers

17. Software ($240,000) Server – OS & Database Utility – Antivirus, AntiSPAM, Backup, Network Monitoring Tools, & Remote Access (VPN) Applications – All the Adobe Products, SAS, SPSS, ArcGIS, EMS, and Jump

18. Software Maintenance ($62,000) Server – OS, Database, etc Network – Monitoring Tools, Intrusion Detection, Security

19. Supplies and Materials ($140,000) Student and Public Printers –Paper –Toner –Consumables Wiring Supplies

20. Purchased Services ($20,000) Video (ITV) Support Printing Services and Cleaning Wiring and Cabling Contracts

21. Campus Card ($100,000) Controlled by the Campus Card Office for maintaining and building the service.

22. Recent Development: Increased Campus Bandwidth Residence Halls –300 MB to 700 MB

23. Taste of the Road Ahead (FY14) Anytime, Anywhere Content ConsumptionContent Creation

24. Taste of the Road Ahead (FY14) New 3-Year Wireless Plan (FY13 – FY15)

25. Taste of the Road Ahead (FY14)

26. Support academic transformation in several critical, new learning spaces. (General Classrooms, Nursing & Business)

27. Questions