1. Welcome to the Hampshire Advice Network 3 July 2012

2. Agenda 1.Welcome and Who’s Here 2.Hampshire Advice Network – Update 3.What’s new with you? Table exercise Refreshments 4. Update from Big Lottery fund 5. Update on Welfare Reforms - postponed 6. Update on service to be provided through New NHS Direct 111 number 7. Demonstration of HCC online signposting tool 8. Advice and Information Strategy Group feedback 9. Membership criteria and sustainability – table exercise Lunch and Networking

3. Who’s here? LocalRegionalNationalStatutory Rushmoor CAB Havant CAB Tadley CAB Gosport CAB Eastleigh CAB Winchester CAB New Forest CAB One Community, Eastleigh First Stop, Southampton Age Concern Hampshire Age UK APT Training Citizens Advice Hampshire First Wessex Family Mosaic Hampshire Family Mediation PayPlan SCA Group Senior Parliamentary Assistant to Caroline Dinenage MP Solent MIND Citizens Advice Frontline Debt Advice Big Lottery fund HCC – 3 Job Centre Plus – 1 Hants Fire & Rescue - 1

4. About Hampshire Advice Plus Hampshire Advice Plus (HAP) is a project of Citizens Advice Hampshire and is funded by the Big Lottery Fund. Aim: to improve access to quality advice for the most vulnerable people and communities in Hampshire:-

5. Update on relevant HAP activities Local Language Banks Inter agency online Referral Tool Consumer Empowerment Partnership Social Policy Forum Consultation on Hampshire Health & Well Being Strategy

6. Health & Well Being Strategy Feedback from organisations/groups attending consultation event:- – 54 % stated that the key priority of the strategy should be to “Tackle wider issues that impact on health – ie: poverty, homelessness and educational achievement”. – 53% stated that the strategy would be best supported by changing the way services are designed and delivered so that they are more “joined up” – 60% stated that the way in which they would seek to approach future partnership working was through “radical collaboration in order to achieve more for less.

7. Hampshire Advice Network

9. What’s new with you? Table exercise – 15 minute discussion - 2 minute feedback per group (One key priority/activity) An opportunity to share one of your organisation’s key priorities for current activity and/or future development which support the HAN aims :- – Influence local policy – Develop accessible services – Share information and resources – Ensure effective referrals – Develop and sustain partnerships – Build the capacity of the network