1. Docusend the one stop, integrated, document delivery service Interlend 2002: All Change DocDel horse sense: from donkey work to Docusend Peter M. Wynne Docusend Project Manager 3 July 2002

2. Docusend the one stop, integrated, document delivery service What is Docusend? A one-stop document delivery service for journal article requestsA one-stop document delivery service for journal article requests Electronic delivery wherever possibleElectronic delivery wherever possible Funded by JISC/DNERFunded by JISC/DNER Three years in durationThree years in duration Peter M. Wynne Docusend Project Manager 3 July 2002

3. Docusend the one stop, integrated, document delivery service What can Docusend offer the end-user? Many different electronic information services now availableMany different electronic information services now available Necessity for re-keying search termsNecessity for re-keying search terms Too many id/password pairsToo many id/password pairs Services frequently yield bibliographic metadata onlyServices frequently yield bibliographic metadata only Peter M. Wynne Docusend Project Manager 3 July 2002

4. Docusend the one stop, integrated, document delivery service Who is involved in Docusend? Consortium partners are: King’s College London, the Lamda libraries, EDINAConsortium partners are: King’s College London, the Lamda libraries, EDINA Software provided under contract by Fretwell-Downing InformaticsSoftware provided under contract by Fretwell-Downing Informatics Software: VDX with bespoke functionalitySoftware: VDX with bespoke functionality http://www.fdgroup.com/ http://www.fdgroup.com/ Peter M. Wynne Docusend Project Manager 3 July 2002

5. Docusend the one stop, integrated, document delivery service What is Lamda? A consortium of university libraries offering a document delivery serviceA consortium of university libraries offering a document delivery service Originally an eLib projectOriginally an eLib project Lamda union listLamda union list Ariel software for electronic deliveryAriel software for electronic delivery http://lamdaweb.mcc.ac.uk/ http://lamdaweb.mcc.ac.uk/ Peter M. Wynne Docusend Project Manager 3 July 2002

6. Docusend the one stop, integrated, document delivery service Which libraries are in Lamda? Peter M. Wynne Docusend Project Manager 3 July 2002 King’s College London UMIST Leeds University University of Birmingham London School of Economics University of Manchester Manchester Business School University College London Manchester Met. University University of Westminster

7. Docusend the one stop, integrated, document delivery service How does Docusend work? Reader submits docdel request Reader submits docdel request ILL personnel log onto Docusend (IE5.5+) ILL personnel log onto Docusend (IE5.5+) Perform title search or ISSN Perform title search or ISSN Select record Select record Key bib. details of request into on-screen form and click on ‘submit’ Key bib. details of request into on-screen form and click on ‘submit’ Peter M. Wynne Docusend Project Manager 3 July 2002

8. Docusend the one stop, integrated, document delivery service How does Docusend work? (continued) VDX searches (using exact match on title or ISSN) the Lamda union list for locations VDX searches (using exact match on title or ISSN) the Lamda union list for locations Will parse holdings statements where possible Will parse holdings statements where possible Populates rota from identified locations Populates rota from identified locations Load balancing Load balancing Sends request to first library in rota Sends request to first library in rota Peter M. Wynne Docusend Project Manager 3 July 2002

9. Docusend the one stop, integrated, document delivery service How does a supply library respond to a request? Incoming requests visible to first supplier Incoming requests visible to first supplier Decides whether or not they can supply Decides whether or not they can supply Can supply – scans document on Ariel workstation Can supply – scans document on Ariel workstation Peter M. Wynne Docusend Project Manager 3 July 2002

10. Docusend the one stop, integrated, document delivery service How does a supply library respond to a request? (continued) Sends document to VDX using Ariel Status is automatically updated at responding and requesting sites Status is automatically updated at responding and requesting sites Requesting site checks on progress of request – document accessible via hyperlink Requesting site checks on progress of request – document accessible via hyperlink Peter M. Wynne Docusend Project Manager 3 July 2002

11. Docusend the one stop, integrated, document delivery service …but what if first library on rota cannot supply the requested item? Logs on and views incoming requests Logs on and views incoming requests Decides that they cannot supply Decides that they cannot supply Changes request status manually Changes request status manually … and VDX moves the request on to the next library in rota AUTOMATICALLY … and VDX moves the request on to the next library in rota AUTOMATICALLY Not supplied anywhere – routed to BLDSC Not supplied anywhere – routed to BLDSC Peter M. Wynne Docusend Project Manager 3 July 2002

12. Docusend the one stop, integrated, document delivery service How far has Docusend got? Testing at libraries in five universities Testing at libraries in five universities Want to complete roll-out to all libraries in all institutions in project consortium Want to complete roll-out to all libraries in all institutions in project consortium Preparing for extension beyond the consortium in both requesting and supplying Preparing for extension beyond the consortium in both requesting and supplying Preparing for Ariel 3 Preparing for Ariel 3 Peter M. Wynne Docusend Project Manager 3 July 2002

13. Docusend the one stop, integrated, document delivery service Where does Docusend want to go next? Suppliers: z-targets, born digital material, learned society publishers Suppliers: z-targets, born digital material, learned society publishers Requesters: extension to request-only sites, interoperation between ILL systems and Docusend Requesters: extension to request-only sites, interoperation between ILL systems and Docusend Aggregators: supply medium in discovery services including RDN portals Aggregators: supply medium in discovery services including RDN portals Peter M. Wynne Docusend Project Manager 3 July 2002

14. Docusend the one stop, integrated, document delivery service The DNER JOIN-UP cluster We’re serious about serials! We’re serious about serials! An infrastructure cluster (rather than content) An infrastructure cluster (rather than content) Addressing the linkage between refs. in discovery databases and full-text services Addressing the linkage between refs. in discovery databases and full-text services DNER verbs: discover/locate/request/access DNER verbs: discover/locate/request/access Peter M. Wynne Docusend Project Manager 3 July 2002

15. Docusend the one stop, integrated, document delivery service http://edina.ac.uk/projects/joinup/index.shtml http://edina.ac.uk/projects/joinup/xgrain/ http://edina.ac.uk/projects/joinup/zblsa/ http://etoc.mimas.ac.uk/zetoc/ Peter M. Wynne Docusend Project Manager 3 July 2002

16. Docusend the one stop, integrated, document delivery service What’s in Docusend for me? No need for location checking No need for location checking Automatically updates when supplied Automatically updates when supplied Hyperlink to document in web interface Hyperlink to document in web interface Can cope with local holdings Can cope with local holdings Outstanding coverage Outstanding coverage Fast, and will be competitively priced Fast, and will be competitively priced Peter M. Wynne Docusend Project Manager 3 July 2002

17. Docusend the one stop, integrated, document delivery service Where can I find out more about Docusend? http://www.docusend.ac.uk Or contact me: Peter Wynne p.wynne@umist.ac.uk 0161 200 4937 Peter M. Wynne Docusend Project Manager 3 July 2002

18. Docusend the one stop, integrated, document delivery service Peter M. Wynne Docusend Project Manager 3 July 2002