1. Quality control of studies in Lithuania Renata Bilbokaitė, The highest specialist for quality Šiauliai university

2. External and internal quality Which is the first? Why we should care about internal quality? What external quality shows?

3. 7 points Policy and procedures for quality assurance. Approval, monitoring and periodic review of programmes Assessment of students Teaching staff Learning resources and student support Information systems Public information

4. Review and auditing activities Decisional activities Advisory activities Operative activities Faculty council Faculty accreditation committee Faculty quality group Internal audit/self analysis External audit Cathedras, dean National quality control agency

5. Thank you very much