1. Outcomes and impact of the Project at the Cape Peninsula University of Technology, and remaining challenges

2. ACKNOWLEDGEMENT CPUT would like to thank the HEQC and Finnish partners for the extensive support and funding provided towards achieving the goals of this project.

3. OBJECTIVES 1.Analysis, review and implementation of academic and administrative policies and procedures for CPUT. 2.Preparing CPUT for HEQC audit and programme accreditation requirements. 3.Analysis and review of existing QMS and need for IQMS

4. Analysis and review of academic and administrative policies and procedures for CPUT.

5. Analysis and review of existing QMS.

6. Development of new overarching IQMS

7. IQMS STRUCTURE Fitness of purpose – in terms of local, national and international imperatives Links between QM, QIP, planning, HR and resource allocation Four open ended questions, Leadership support What stakeholder wants + strategic imperatives What stakeholder gets + benchmarking = L M OPERATIONAL PROCESSES STRATEGIC IQMS

8. OPERATIONAL IQMS INPUT OUTPUT REVIEW, MONITOR, MEASURE IMPACT (trend analysis) REFLECTION ON PRACTICE QIP Reporting Review of QIP JUDGEMENT Benchmarking & Performance Indicators Validation PLANNING, RESOURCE ALLOCATION, CAPACITY DEVELOPMENT

9. Self-Reflective Process QMS element Approach Deployment Results Improvement

10. INTEGRATIVE FUNCTION OF THE IQMS – MACRO LEVEL INPUT OUTPUT REVIEW, MONITOR, MEASURE IMPACT (trend analysis) REFLECTION ON PRACTICE QIP Reporting Review of QIP JUDGEMENT Benchmarking & Performance Indicators Validation PLANNING, RESOURCE ALLOCATION, CAPACITY DEVELOPMENT ==== REVIEWS: THEMATIC INPUT SURVEYS AND TRACKING

11. CHALLENGES Curriculum design and development Assessment and moderation Work integrated learning Benchmarking, academic and institutional goals Storage of assessment instruments Industrial exposure of academic staff Advisory committees

12. IMPACTS Impact on the academic programmes and the increased workload Impact on the QMD department with limited resources and the alignment of simultaneous development with implementation Creating a focal point for the alignment of key processes The project has done much to keep quality as a mainstream activity within CPUT.

13. THE WAY FORWARD The need for consolidation of conformance and consistency amongst faculties The continued development and implementation of policies Taking the decision on whether to contract out surveys or undertake them in-house.