1. Internal apps How enterprises use mobile apps internally

2. 2 Common uses Intranet and email access Address book sharing Time and location tracking Remote working Data input Report viewing Photo taking and uploading Always available link to employee

3. The use of mobile advancements The mobile platforms develop in similar directions to each other and at a predictable pace. These advancements, such as 4G and cameras, are then available for all app creators. “The mobile apps for business processes that touch internal operations and administration, as well as mobile employees, show far less uptake.” “Enterprise app suppliers see mobile as a strategic imperative” (Forrester, cited by Computer Weekly)

4. App Design “Forcing developers to work with mobile devices’ smaller screens and limited computing resources improves their efficiency and effectiveness, says Erie’s Miller. ‘They have to maintain a laser focus on [the end user’s] activities, because we don’t have the real estate to throw everything on there’ the way you could with a desktop screen or Web page.”

5. Predicted trends for 2012

6. Views of IT professionals “Accenture’s CIO Mobility Survey found that two-thirds (67%) of CIOs and other IT professionals believe mobility will impact their businesses as much as or more than the Internet did in the 1990s. The global study found that there’s a striking contrast between IT leaders in emerging markets – where 94% plan to boost mobile spending – and in mature markets, where the figure is 35%. Similarly, the survey found that 48% of respondents in emerging markets have an extensively developed mobile strategy, while only 12% of respondents in mature markets claim the same. The study also found a few areas of concern complicating the adoption of mobility by enterprises. 50% cited security as the leading factor preventing them from addressing their mobile priorities; cost and budget ranked second (43%), while 26% cited either interoperability with current systems. Mobility isn’t a one-shot deal, either. The rising penetration of smartphones and tablets is compressing IT innovation cycles for the enterprise to 12-18 months. Companies should review their mobile strategy every six to 12 months to ensure that they’re placing their bets on the right trends.”

7. Future The movement towards mobile devices takes away from the need for desktops in offices, and the offices themselves, how far will this go? The mobile devices are currently simply data collectors and viewers, will their role expand to trusted data processors? What are the security implications for companies who use their employees’ devices for this work?

8. References http://mobileenterprise.edgl.com/top-stories/The-Top-Ten- Mobile-Apps-in-the-Enterprise77616http://mobileenterprise.edgl.com/top-stories/The-Top-Ten- Mobile-Apps-in-the-Enterprise77616 https://docs.google.com/viewer?a=v&q=cache:CFvx60LyxEIJ: www.cio.com/documents/pdfs/ebook-mobile-apps- final.pdf+&hl=en&gl=uk&pid=bl&srcid=ADGEESiO166GlVAsiX 6mYLw- nTZDktw68Rm_07lJs0lgckHQCpFNNahse7vgjmfIaU8nSVKSm aAQASlzWlxlwJ3T8X3H6WhDQfAWD4l9Ek9QYW4xerBIQes8 yIRqno- jLriNwn84wNPe&sig=AHIEtbSnNx7ZCmv5g84IbLWj5mEAf4C Lxghttps://docs.google.com/viewer?a=v&q=cache:CFvx60LyxEIJ: www.cio.com/documents/pdfs/ebook-mobile-apps- final.pdf+&hl=en&gl=uk&pid=bl&srcid=ADGEESiO166GlVAsiX 6mYLw- nTZDktw68Rm_07lJs0lgckHQCpFNNahse7vgjmfIaU8nSVKSm aAQASlzWlxlwJ3T8X3H6WhDQfAWD4l9Ek9QYW4xerBIQes8 yIRqno- jLriNwn84wNPe&sig=AHIEtbSnNx7ZCmv5g84IbLWj5mEAf4C Lxg http://www.computerweekly.com/feature/Forrester-Research- Mobile-applications-will-empower-enterprise-business- processeshttp://www.computerweekly.com/feature/Forrester-Research- Mobile-applications-will-empower-enterprise-business- processes http://queue.acm.org/detail.cfm?id=2016038 http://scholar.google.co.uk/scholar?q=role+of+mobile+apps+in +enterprise&btnG=&hl=en&as_sdt=0%2C5&as_ylo=2009http://scholar.google.co.uk/scholar?q=role+of+mobile+apps+in +enterprise&btnG=&hl=en&as_sdt=0%2C5&as_ylo=2009