1. Induction

2. Learning Objectives By the end of this session you will:
Identify the facilities and support at the centre
Understand the ground rules for the programme

3. Domestics No smoking. Refreshments and breaks. Lunch.
In the event of a fire go to the nearest fire exit then proceed to the fire assembly point and await further instructions by Fire Wardens.
If you have an accident whilst in the centre notify a member of staff.
Follow any safety instructions located around the building and report any issues to staff.

4. Ground Rules See the opportunities ahead Respect opinions
Ask questions
Take part
Be open to new ideas
Respect confidentiality
Treat others as you would like to be treated
Be honest
Don’t judge
Be on time
Listen to others
Turn off mobile phones.

5. Health and Safety Your legal responsibilities:
Follow all safety rules and report any accidents.
Work safely and take care of the safety of others.
Don’t use machinery or equipment you are not permitted to operate.
Don’t enter areas you are not allowed to access.

6. Health and Safety Our legal responsibilities:
Enabling you to work and learn in a safe, healthy, supportive environment.
Ensuring that you receive a health and safety induction including emergency procedures and first aid arrangements.
Making you aware of the hazards and risks around you and helping you to develop safe working skills you can use throughout your working life.
Telling you how to report accidents and who to speak to if you are worried about safety.

7. Health and Safety Be aware of common hazards around the premises:
Trailing cables
Slippery floors
Using electrical equipment
Hazardous substances
Lifting heavy objects
Using office equipment and moving parts in machinery

8. Health and Safety Using a workstation:
Follow the guidance on Display Screen Equipment (DSE) posters in order to set up and use your workstation safely.

9. Equality and Diversity
learndirect is committed to treating everyone fairly, we respect and value the diversity of our learners, clients, employees, suppliers, partners, employers and all other people we work with.
We strive to create a positive working environment to support learning and improve employment opportunities where everyone is treated with dignity and respect.

10. Safeguarding
learndirect is committed to providing a safe working environment
Health and safety – know your responsibilities
It’s ok to express your opinions ensuring you show respect for others.

11. Safeguarding
learndirect is committed to providing a safe working environment
It’s safe to talk about concerns with a learndirect staff member
Stay safe online. Do not save personal information onto computers or save passwords.

12. Customer Care
Making sure we provide the best service to you learndirect offer a comprehensive customer care service. Contact learndirect customer care line on Via our website FREEPOST learndirect

13. Carillion Values We care
We respect each other and we do things safely and sustainably. It's good for our people, our business and our local communities.
We achieve together
We value the contribution of each individual and we work together to build strong, open and trusting partnerships.
Talk through the values on the next two slides.
Carillion have their values at the heart of everything they do; they define the way they behave, both within the organisation and with customers and partners, and how they think, helping to shape the culture, character and beliefs of the business.
Information on slides 13 and 14 and the information above taken from their website:

14. Carillion Values We improve
We listen, learn and adapt our ideas and experience into better solutions and service for our customers.
We deliver
We set ourselves stretching goals, taking pride in doing a great job and helping our customers and partners to succeed.

15. Induction