1. Organization Learning Learning in Organizations

2. Adult Education Perspective Organization Learning begins with individuals  Act or process in acquiring behavioral, knowledge, skills and attitudes (Knowles and Swanson (1998)  A process where human beings create and transform experiences into knowledge, skills, attitudes values, sense and emotions (Jarvis, 2001)  A process of knowledge creation through technological learning to enable organizations build technological capabilities (Dutrenit, 2000) - repetition and experimentation so tasks are performed quicker and better and also identify new opportunities.

3. Organization Learning  Acquisition, application and mastery of new tools and methods toward rapid improvement of critical processes for the success of the organization. (Schneiderman, 2000)  Organization members inquiring into a problematic situation on the organization behalf (Argyris and Schon, 1996).  Looking at the organization as a culture and the juxtaposition of order and disorder that stimulates learning (Gilly, 1997)

4. Learning Processes  Adaptive Learning - Changes in reaction to changing environments  Proactive Learning - Purposive changes in anticipation of the future Beck (1997)

5. Learning Processes  Intentional use of learning processes at individual, group and system level to continuously transform the organization to increase satisfaction of the stakeholders  Involves four steps i.Widespread generation of ideas ii.Integration of new/local information iii.Collective interpretation of information into context iv.Authority to take responsible action on interpreted meaning