2. Helping Your Library be the Best Partner for Research “Software Makes It Possible but the KnowledgeBase Makes It Work” Nick Phipps Regional Sales Manager

3. Helping Your Library be the Best Partner for Research Serials Solutions® KnowledgeWorks ( AMS )

4. Helping Your Library be the Best Partner for Research Data Problems ISSN challenges –No ISSN –Old ISSN or Cancelled ISSN –Retrospective ISSN assignments –Mistyped ISSN –Print vs. eISSN or new eISSN for new online records –Etc. Other identifiers – DOIs, ISSN revision, PURLs, etc. Metadata variations –Title Variations –Typos, slight changes from last update –Mistakes by vendor (incorrect data type)

5. Helping Your Library be the Best Partner for Research Click to edit Master text styles –Second level Third level –Fourth level »Fifth level JTools screen shot examples

6. Helping Your Library be the Best Partner for Research Click to edit Master text styles –Second level Third level –Fourth level »Fifth level JTools screen shot examples

7. Helping Your Library be the Best Partner for Research Click to edit Master text styles –Second level Third level –Fourth level »Fifth level JTools screen shot examples

8. Helping Your Library be the Best Partner for Research Solutions: Normalization of Titles http://ka9yh9gr5u.search.serialssolutions.com/?sid= CentralSearch:NPM&genre=article&atitle=Autonomy %2C+stress%2C+and+treatment+of+depression.&vol ume=336&issue=7652&title= BMJ +%28Clinical+rese arch+ed.%29&issn= 0959-8138 &date=2008-05- 10&spage=... Target full-text journal database uses: eBMJ 1468-5833

9. Helping Your Library be the Best Partner for Research Solutions: Rules management Rules management –Create database-specific rules to address reporting problems from vendors –Over 16,000 rules applied to over 750 databases –Correct confusing or wrong data Example: Crisis / New Crisis / Crisis (2003) ProQuest reports: Freeman / 1559-1638, with coverage from June 1998 to present Actually, this is Freeman / 0016-0652, coverage from June 1998 to Dec 1999 Ideas on Liberty / 1542-0689, coverage from Jan 2000 to Nov 2003 Freeman (2003) / 1559-1638, coverage from Dec 2003 to present Any system that doesn’t identify all three titles won’t provide correct links to content.

10. Helping Your Library be the Best Partner for Research The “Community Effect” The Network Effect in action –Thousands of librarians are looking at this data –When one librarian reports an issue, we fix it for all Serials Solutions library support & data acquisition team –Twenty four people currently in data acquisition & product support; fifteen with MLSs or equivalent experience –3 full-time catalogers –CONSER participant –Catalogers on contract

11. Helping Your Library be the Best Partner for Research Serials Solutions® KnowledgeWorks ( AMS )

12. Helping Your Library be the Best Partner for Research Serials Solutions® KnowledgeWorks Certification Released Jan 11th 2008! We are working with many providers! If your favorite Provider is not certified, we may be in discussions…..But, contact the provider and encourage certification! Certification is Easy and we all win! Helping Your Library be the Best Partner for Research

13. Click to edit Master text styles –Second level Third level –Fourth level »Fifth level 2123 clients

14. Helping Your Library be the Best Partner for Research OPAC I guess the library doesn’t have that journal! When would you not catalog 50% to 100% of your collection? 360 MARC Update service

15. Helping Your Library be the Best Partner for Research 5,965 Records sent in first delivery 163 New records 687 Changed records 57 Delete records 189 New records 1756 Changed records 46 Delete records 283 New records 3263 Changed records 103 Delete records 215 New records 954 Changed records 20 Delete records 108 New records 515 Changed records 71 Delete records 905 New records 2325 Changed records 1510 Delete records 1776 New records 1577 Changed records 552 Delete records 517 New records 3153 Changed records 26 Delete records 258 New records 7539 Changed records 27 Delete records 60 New records 897 Changed records 9 Delete records 509 New records 794 Changed records 28 Delete records Problem: Managing e-resources in the OPAC Library Profile 4-Year Baccalaureate College 2,285 students 48 Full-text journal databases 1 Cataloging librarian Full Year Summary Initial delivery: 5,965 records Delivered throughout the year: 4,983 New records 23,640 Changed records 2,449 Delete records 8,449 records in OPAC at end of year Each monthly update took about one hour of staff time. Full Year Summary Initial delivery: 5,965 records Delivered throughout the year: 4,983 New records 23,640 Changed records 2,449 Delete records 8,449 records in OPAC at end of year Each monthly update took about one hour of staff time.

16. Helping Your Library be the Best Partner for Research Solution: 360 MARC Updates service Initial MARC record load provides comprehensive coverage of e-serials Monthly record updates keep OPAC accurate Improves usage stats and reduces cataloging overhead

17. Helping Your Library be the Best Partner for Research Click to edit Master text styles –Second level Third level –Fourth level »Fifth level 806 customers

18. Helping Your Library be the Best Partner for Research

19. Manage this entire process? 50%+ of your annual spend? With a spreadsheet?

20. Helping Your Library be the Best Partner for Research

21. E-Resource usage assessment Which subscription should I protect? Which journals can be cancelled? Which databases provide the best return on investment?

22. Helping Your Library be the Best Partner for Research 360 Counter Benefits Analyze –Comprehensive, authority-based analysis Integrate –KnowledgeWorks – Resource Manager Cost Management Report –Produces sophisticated charts and graphs

23. Helping Your Library be the Best Partner for Research 360 Counter – Consolidated Reports

24. Helping Your Library be the Best Partner for Research 360 Counter - Authority Title Report

25. Helping Your Library be the Best Partner for Research 360 Counter - Bar Charts

26. Helping Your Library be the Best Partner for Research 360 Counter – Pie Charts

27. Helping Your Library be the Best Partner for Research Serials Solutions® KnowledgeWorks ( AMS )

28. Helping Your Library be the Best Partner for Research “Software Makes It Possible but the KnowledgeBase Makes It Work” Nick Phipps Regional Sales Manager