1. Lecture 5 Powerful Presentation Skills Lecture 5 Powerful Presentation Skills

2. Presentation Purpose Agitational – To encourage, to mobilize and to appeal the audience to take actions – To find something in common including age, language, feeling living environment, cultural background, experience and interest Persuasive – Make the audience trust you, accept you and to succeed in reaching your goal – To depend on sincerity and audience-oriented benefits

3. Types of Presentation Persuasive Informative Exchanging Comparative Analytical

4. 4 Presentation Styles Reading Memorizing Impromptu Extemporaneous

5. Characteristics of Powerful Presenters Enthusiastic Use varied voice tone Organized Focused on purpose Audience focused Flexible Sense of humor Use appropriate body language Employ an appropriate vocabulary

6. 8 Steps to A Powerful Presentation Develop your objectives Know your audience State the main ideas Decide supporting information Create an opener Develop transitions Structure the main body Prepare the close

7. Know Your Audience Request a list of attendees and their titles Study background information on the organization Talk with some attendees in advance of your presentation Interview others who have spoken to the audience Send out a questionnaire

8. Openings To fulfil – establishing an immediate good relationship with the audience – helping the audience in an immediate grasp of the main idea

9. To Be Avoided I‘m sure many of you have a better understanding of the topic than me. But unfortunately, when Manager Wang was looking for someone to make the speech, I happened to be sitting beside him. I‘m sorry I have not prepared for the speech. Since I have to say something, here I will go.

10. Types of Openers Quotations Rhetorical questions Declarative statements Real-world situations Current events Anecdotes

11. Structure the Main Body Chronological order Priority Spatial arrangement Topical approach Problem --- solution

12. Types of Supporting Information Examples Comparisons Quotations Findings Statistics Graphs Audio-visual media Testimony of experts

13. Develop Transitions Keep them short Use attention-getting statements Use relevant statistics Use humor or shock statements, if appropriate Use pauses, hand and body movements, and voice modulation

14. Closings To fulfil – enhancing understanding – encouraging spirits – expressing feelings – involving thinking

15. Common Errors A careless rush Redundant remarks Jargons and rubbish

16. Types of Closings A return to the opening theme A future challenge A call for action A reference to whatever follows the presentation Any type of opener

17. Overcome and Channel Fear Deep breathing Relaxation techniques Moving and gesturing Eye contact Preparation Practice

18. Logistics Checklist Attendance Audience comfort Room set-up Lighting Electrical outlets Microphones The stage

19. Pay Attention to Your Vocal Image Pitch --- natural, low and conversation-like Pace --- depend on acceptance of the audience Volume --- loud enough to be heard, vary to arouse interest Pause --- relaxed, confident, new point, to reflect, to influence and to emphasize

20. Vocal Problems to Avoid Filler words Harshness Nasal sound Breathlessness Voice dropping or rising at the end of a sentence Mumbling/slurring

21. Pay Attention to Your Visual Image Eye contact Facial expression Head movements Gestures Posture Dress

22. How to Field Questions Listen. Make sure you understand the question Think before responding Repeat it Keep the same delivery style Involve the whole audience in your answer.

23. How to Manage The off-the-subject question The limited-interest question The ‘stupid’ question The rambling or long-winded question The multi-question The don’t-know question  The hostile question

24. Role Play: Mind Your First Step and Last Step!