3. Interaction during this training session. This is a session for all of us not a presentationThis is a session for all of us not a presentation Please make comments on this sessionPlease make comments on this session format direct to the AREC Training Officer. format direct to the AREC Training Officer. Do not hesitate to ask questions.Do not hesitate to ask questions. We can all learn from others experiences.We can all learn from others experiences. Your input is valued.Your input is valued.

4. CD Communications and the AREC Radio Operator This is another AREC training tool CD Module 4 10.2003

5. Why CD needs AREC Well, does it ? AREC MISSION STATEMENT To be the preferred provider of Emergency Communications to New Zealand Emergency services. Radio Communications It’s our task to be prepared and excel in what we do best. TSUNAMI VOLCANIC LAVA FLOW DESTROYED INFRASTRUCTURE

6. Earthquakes in NZ Earthquakes in NZ over the past 10 years less than 40km deep.

7. Tsunami in NZ

8. Volcanos in NZ White Island is at alert level 1.Signs of volcano unrest. Mt Ruapehu is at alert level 1: Signs of volcano unrest. Volcanic eruption is a very real hazard for the Auckland region - in the next fifty years there is a 5% chance of an event within an area termed the Auckland Volcanic Field (AVF).

9. Call out procedure Most Civil Defence Organisation Call Out Procedure In the event of an emergency, the following 'call out' procedures will apply. ALERT STATUS and ACTION STANDBY (First warning of a potential situation occurring) Civil Defence Officer, Controller and Police will confer to discuss the situation. FULL ACTIVATION HQ to be set up and staffed by CDO, CEO, Customer Service Team Leader and the Communications Officer. Other staff to be called if and when required… incl. AREC if required.

10. Different ways to communicate. Radio is just one of the communication modes available to your Civil Defence Communications Officer. Telephone Internet Facsimile Cellphone Messenger

11. Different locations to operate from HQ Outpost Mobile

12. Head Quarters (Possible setup)

13. Outpost

14. Mobile

15. Safety is essential #1 Priority is your personal safety. #2 Priority is to ensure the safety of other with you. Only now can you provide the service you came to do.

16. We will now look at how our AREC communications expertise fits into the Civil Defence communications plan. We will also look at the CD1 message form in detail.

17. What does AREC offer CD We provide experienced communicators and specialised equipment.We provide experienced communicators and specialised equipment. We provide experienced communicators and specialised equipment. We have detailed knowledge of radio communications and we can provide experience and expertise in the radio communications field.

18. What does AREC offer CD We have a documented communications network plan, and personnel with portable equipment to support this planWe have a documented communications network plan, and personnel with portable equipment to support this plan Our communications plan includes control stations and relay stations Our network plan can be established during local or national emergencies

19. All training is planned What does AREC offer CD We provide our own training.We provide our own training. We have a National Training Officer within our AREC orginisation.

20. Records of training progress kept for all our personnel What does AREC offer CD Our training sessions follow a structured formatOur training sessions follow a structured format These records are held by Section Leaders, the Area Manager and also the National Training Officer.

21. Training data presentations and material are provided in CD format What does AREC offer CD Documented AREC training materialDocumented AREC training material The CD content is dated, has an expiry date and planned reviews are scheduled.

22. Session content We will cover radio procedure and the CD1 message form. At this sessions conclusion we will be able to demonstrate …...We will cover radio procedure and the CD1 message form. At this sessions conclusion we will be able to demonstrate …... Understand the CD1 Message form and its intent.Understand the CD1 Message form and its intent. Be able to do basic maintenance on aerials & equipment.Be able to do basic maintenance on aerials & equipment. Set up & operate comms equipment used in an emergency.Set up & operate comms equipment used in an emergency. Demonstrate a tactful manner on air.Demonstrate a tactful manner on air. Understand the reason for log keeping.Understand the reason for log keeping. Receive CD messages at dictation speed.Receive CD messages at dictation speed. Send messages using CD operating procedures.Send messages using CD operating procedures. Competence in comms procedure and theCompetence in comms procedure and the use of pro-words. use of pro-words.

23. 1 Competence in comms procedure and the use of pro-words. Standard procedures ensures understanding by all parties.Standard procedures ensures understanding by all parties. PhrasesPhrases Pro-wordsPro-words Establishing a radio netEstablishing a radio net Callsigns are used at all timesCallsigns are used at all times Uniformity in radio proceduresUniformity in radio procedures AcknowledgeAll before / afterCorrection Disregard this transmission Figures FromI say again I spellOutOverRelay to Roger Roger so farSay againThis isWaitWilcoWrong

24. 2 Send messages using CD operating procedures Standard format assists in sending messagesStandard format assists in sending messages Speak clearly using your natural voiceSpeak clearly using your natural voice Spell unfamiliar words, towns and namesSpell unfamiliar words, towns and names Pause for confirmation during long messagesPause for confirmation during long messages Be brief and to the pointBe brief and to the point Listen before transmittingListen before transmitting

25. 3 Receive messages. Practice writing at dictation speedPractice writing at dictation speed Better slow and correctBetter slow and correct Control the speedControl the speed Receiving messages comes with practiceReceiving messages comes with practice

26. 4 Understand the reason for log keeping. The log is a record of all relevant eventsThe log is a record of all relevant events Record all events that affect the radio netRecord all events that affect the radio net Keep accurate record of transmissionsKeep accurate record of transmissions Record of radio netRecord of radio net

27. 5 Demonstrate a tactful manner on air. Difficulties in the field and welfare checksDifficulties in the field and welfare checks Base to question field stations if problemsBase to question field stations if problems Base calls field stations for messagesBase calls field stations for messages and welfare check and welfare check Base can ease field station stressBase can ease field station stress Possible stress or dramaPossible stress or drama Station conditions can differStation conditions can differ

28. 6 Set up & operate communications equipment used in an emergency. Become familiar with the various pieces of equipment in use.Become familiar with the various pieces of equipment in use. Lock radios on frequencyLock radios on frequency Be aware of changes in operating conditionsBe aware of changes in operating conditions Ask about operating new / strange equipmentAsk about operating new / strange equipment Be familiar with radios and aerials in useBe familiar with radios and aerials in use

29. 7 Be able to do basic maintenance on aerials & equipment. We should all develop maintenance skillsWe should all develop maintenance skills Check and replace mic plugsCheck and replace mic plugs Be able to replace different coax connectorsBe able to replace different coax connectors

31. Understanding the CDEM 01 form Standard CD1 form ensures understanding by all parties.Standard CD1 form ensures understanding by all parties. Press hard using a ball point penPress hard using a ball point pen Message content not to be added to orMessage content not to be added to or altered by communicator altered by communicator Complete the CD1 form at time of receiptComplete the CD1 form at time of receipt

32. Understanding the CD1 form Message textMessage text To, Copy & FromTo, Copy & From Reference numberReference number Date time group completed by originatorDate time group completed by originator MonthMonth TimeTime DateDate Date time groupDate time group 3 1 0 9 4 8 Tprt 27 M A R Hunua A Transport Re HUNUA A 15 2 pumps available ETA 2 hours Advise delivery instructions

33. Understanding the CD1 form Operator to initial message formOperator to initial message form System is ‘R’ for radioSystem is ‘R’ for radio Date and Time when message receivedDate and Time when message received Cross out ‘Sent’Cross out ‘Sent’ Inward message control Understanding the CD1 form

34. Operator to initial message formOperator to initial message form System is ‘R’ for radioSystem is ‘R’ for radio Date and Time when message transmittedDate and Time when message transmitted Cross out ‘Received’Cross out ‘Received’ Outward message control Understanding the CD1 form

35. Log message onto the Radio log sheetsLog message onto the Radio log sheets Pass completed messages on quickly Enter other remarks if required Enter brief details to identify the message Pass message on Pass message on

37. Other AREC training tools. SAR Communications and the AREC Radio Operator SAR Module 1 03.2002 SAR Town Base Comms SAR Communications and the AREC Radio Operator SAR Module 2 03.2002 SAR Field HQ Comms SAR Communications and the AREC Radio Operator SAR Module 3 Soon SAR Field HQ Comms Leader CD Communications and the AREC Radio Operator CD Module 4 10.2003 HQ Operator / Assistant CD Communications and the AREC Radio Operator CD Module 5 Soon HQ Team Leader