1. Copyright © 2014 Healthways, Inc. All Rights Reserved. www.healthways.com Copyright © 2014 Healthways, Inc. All Rights Reserved. www.healthways.com 1 Well-Being in Your World Presented to: Memphis Business Group on Health Findings from: 2013 Gallup-Healthways Well-Being Index® Research

2. Copyright © 2014 Healthways, Inc. All Rights Reserved. www.healthways.com What Is the Impact on Well-Being? 2 CEO Culture of Health

3. Copyright © 2014 Healthways, Inc. All Rights Reserved. www.healthways.com The Importance of Measuring & Improving Well-Being People with higher well-being perform better and have lower healthcare costs. Having an informed strategy to improve well- being is the single most powerful thing you can do to improve organizational and individual performance and lower costs. 3

4. Copyright © 2014 Healthways, Inc. All Rights Reserved. www.healthways.com Importance of Well-Being in the Workplace Performance Goes Up When Well-Being Goes Up 4 Healthways Center for Health Research. The Science of Well-Being. 2011;12. Pages 5-6 10% Well-Being 5% Fewer unscheduled absences 5% higher reported job performance 6% more days of ‘best work’ in 28-day period

5. Copyright © 2014 Healthways, Inc. All Rights Reserved. www.healthways.com Importance Well-Being in the Workplace Cost Goes Down When Well-Being Goes Up 5 Source: “Evaluation of the Relationship Between Individual Well-Being and Future Health Care Utilization and Cost” Population Health Management, Volume 15, Number 00 2012. Patricia L. Harrison, MPH, James E. Pope, MD, Carter R. Coberley, PhD, and Elizabeth Y. Rula, PhD Well-Being 1 point 2.2% likelihood of hospital admission 1.7% likelihood of ER visit 1.0% likelihood of incurring healthcare costs

6. Copyright © 2014 Healthways, Inc. All Rights Reserved. www.healthways.com 6 High well-being means a life well-lived—all the things that are important to each of us, what we think about, and how we experience our lives. What is Well-Being? Liking what you do each day and being motivated to achieve your goals Having supportive relationships and love in your life Managing your economic life to reduce stress and increase security Liking where you live, feeling safe and having pride in your community Having good health and enough energy to get things done daily

7. Copyright © 2014 Healthways, Inc. All Rights Reserved. www.healthways.com Measuring Well-Being A National Benchmark www.healthways.com First-ever daily assessment of U.S. residents' perceptions of well-being Real-time measurement and insights needed to improve health, increase productivity, and lower healthcare costs 25-year commitment; initiated January 2, 2008 500 surveys per day, 7 days per week 2 million surveys to date and counting…world’s largest dataset on well-being Key Domains: 1.Life Evaluation 2.Emotional Health 3.Physical Health 4.Healthy Behavior 5.Work Environment 6.Basic Access 7

8. Copyright © 2014 Healthways, Inc. All Rights Reserved. www.healthways.com Measuring Well-Being A National Benchmark www.healthways.com 8 Key Domains Life evaluation Emotional health Physical health Healthy behavior Work environment Basic access - Evaluation of present and anticipated life situation 5 years from now - Composite of experiences; yesterday, from the morning until the end of the day - History of disease and daily health experiences - Life style habits with established relationships to health outcomes - Job satisfaction and engagement - Access to food, shelter, healthcare, and a safe and satisfying place to live

9. Copyright © 2014 Healthways, Inc. All Rights Reserved. www.healthways.com National Well-Being Scores, 2008-2013 9

10. Copyright © 2014 Healthways, Inc. All Rights Reserved. www.healthways.com How Did Each State Do? 2013 Well-Being Ranking by State 10

11. Copyright © 2014 Healthways, Inc. All Rights Reserved. www.healthways.com Let’s Take a Look at Tennessee 11

12. Copyright © 2014 Healthways, Inc. All Rights Reserved. www.healthways.com Well-Being in Memphis and Tennessee 12 Ranking 178 th 128 th 155 th 92 nd 135 th Memphis Well-Being Score Ranking 43 rd 42 nd 40 th 41 st 44 th 47 th Tennessee Well-Being Score

13. Copyright © 2014 Healthways, Inc. All Rights Reserved. www.healthways.com The Detail Behind This Year’s Movement 13 MemphisTennessee 2011 2013* Life Evaluation Emotional Health Work Environment Physical Health Healthy Behaviors Basic Access 26 2012 2013 50 163 103 173 169 44 45 39 45 40 35 45 47 41 46 42 36 22 68 122 61 144 174 *2012/2013 data combined for Memphis because of the size of respondent counts

14. Copyright © 2014 Healthways, Inc. All Rights Reserved. www.healthways.com How Did Tennessee and Memphis Fare vs. The Nation in 2013? 14 * Indicates statistically significant difference between Memphis and the two populations, Tennessee and Nation Tennessee employed respondents were removed from the National Employees population. 1,181 respondents2,322 respondents

15. Copyright © 2014 Healthways, Inc. All Rights Reserved. www.healthways.com Memphis & Tennessee Employees Do Well in Some Areas… 15 In 2013, Memphis and Tennessee employees are … Strengths MemphisTennesseeU.S. Employees More likely to experience enjoyment88.9%87.5%86.3% More likely to use their strengths84.9%85.5%84.6% More likely to be well-rested71.0%69.2%68.7% More likely to have easy access to medicine93.3%92.5%92.1% Weaknesses Less likely to visit the dentist64.7%63.9%68.7% Less likely to have collaborative relationships with bosses50.7%54.4%56.6% More likely to be obese29.6%31.3%25.5% More likely to smoke23.0%22.7%18.9% Tennessee employed respondents were removed from the National Employees population.

16. Copyright © 2014 Healthways, Inc. All Rights Reserved. www.healthways.com Well-Being by Occupation National & Tennessee Rankings 16

17. Copyright © 2014 Healthways, Inc. All Rights Reserved. www.healthways.com A Tale of Two Professions 2012 / 2013 Well-Being Index Data for Tennessee 17 State Ranking Professional Construction or Mining Smoker11.8%41.7% Eating fruits/vegetables61.8%52.0% With health insurance92.0%53.6% Visited a dentist in the last year78.1%44.9% Experienced happiness yesterday92.9%83.0% Experienced physical pain13.7%29.4% Can afford food for their family89.7%70.6% Collaborative relationships with their bosses57.5%47.8% Thriving – positive outlook on life64.2%43.2% Although ranking higher on the WBI Composite score, Business Owners were excluded from this comparison so that two groups of non-business owners could be compared.

18. Copyright © 2014 Healthways, Inc. All Rights Reserved. www.healthways.com What Can We Learn From Other States? 18 “The Blue Zones Project is a community by community, business by business movement that will help Iowa communities make a lasting difference in their health and well-being.” “By making changes to our environment and social networks, Iowans can not only live longer, we can also live better.” Terry Branstad Governor of Iowa

19. Copyright © 2014 Healthways, Inc. All Rights Reserved. www.healthways.com Understanding the Cause and Effect: Well-Being Schroeder, SA. We Can Do Better — Improving the Health of the American People N Engl J Med 2007; 357:1221-1228 19

20. Copyright © 2014 Healthways, Inc. All Rights Reserved. www.healthways.com 20 High well-being means a life well-lived—all the things that are important to each of us, what we think about, and how we experience our lives. What is Well-Being? Liking what you do each day and being motivated to achieve your goals Having supportive relationships and love in your life Managing your economic life to reduce stress and increase security Liking where you live, feeling safe and having pride in your community Having good health and enough energy to get things done daily

21. Copyright © 2014 Healthways, Inc. All Rights Reserved. www.healthways.com What Is the Impact on Well-Being? 21 CEO Culture of Health http://www.memphisbusinessgroup.org/ceo-culture-of-health http://healthiertn.com/about http://www.memphis.edu/scgrants/ http://memphisfastforward.com/healthyshelby

22. Copyright © 2014 Healthways, Inc. All Rights Reserved. www.healthways.com Copyright © 2014 Healthways, Inc. All Rights Reserved. www.healthways.com 22 Jim Purvis Vice-President of Well-Being Improvement Design Healthways jim.purvis@healthways.com To stay up to date on our well-being discoveries, visit the Gallup-Healthways Well-Being Index site: http://well-beingindex.com