1. GOOD NEWS OUR PPG’s DONE SOME GREAT THINGS

2. GOOD NEWS 1 OUR PPG REINVENTS ITSELF

3. WHO ARE WE? 3 Villages Medical Practice PPG based in Amblecote About 10,000 patients Mainly white Middle Class but becoming very elderly – Nearly 30% with Long Term Conditions Two surgeries PPG - all staff and patients are members Patients are the only people who sit on the exec committee We are a Vanguard Site (New Model Care)

4. GOOD NEWS 1 We re-organised our PPG forming an ‘Executive’ Group Each member has a direct function Chair Direct Link with the Practice Manager/PPG Co-ordinator Vice Chair CCG Secretary Location Group (POD) Treasurer Looks after the money for the PPG Sup * 1 Membership Sup * 2 Practice Efficiency toward Patients

5. GOOD NEWS 1 Outcomes from the changes We worked with the local phlebotomy service to have an outreach clinic PPG Meeting once every two months and our Attendance has grown Speakers chosen by members to talk about specific health/social problems We have an update on what’s happening in the practice We listen to PPG members wants and work with the practice to implement them We are recruiting a student who has learning difficulties to sit on our Exec We don’t talk about Parking, Appointments or Extending Surgery hours

6. GOOD NEWS 1 Relationship with the Practice We attend all practice meetings and contribute We are part of the panel that Interviews all potential GP’s We carry out studies on how the Practice works The practice received a lot of complaints surrounding the Reception Staff. The PPG observed how they interacted with patients. There was a language problem. The result was that the young Reception staff were changed for a more mature and understanding group. The young staff were redeployed within the practice

7. GOOD NEWS 2 CREATION OF SUPER PPGs

8. GOOD NEWS 2 Creation of a Super PPG 1Dudley CCG looks after over 300K people and is divided into 5 location areas 2Our location K A B has 7 practices and represent about 25% of the Dudley MBC population 3Our group felt it would benefit all our patients if all the 7 PPGs got together and sang off the same hymn sheet 4We met, agreed that each PPG would have two reps to decide policy and formed a new PODPPG representing over 90000 and told the CCG It wasn’t easy

9. GOOD NEWS 2 What has happened 1Dudley CCG has decided that the way forward is our way and has suggested that the other locations set up PODs 2Our location can go to the CCG with suggestions from representatives of over 25% of the population with a very good chance of them being accepted 3We are in the process of being asked as patients to sit on CCG Committees 4Only two of our POD team speak at the CCG patients meetings to a POD agreed Policy

10. GOOD NEWS 3 TEA PARTIES FOR THE OVER 65’S

11. GOOD NEWS 3 TEA PARTIES FOR THE OVER 65’S the purpose To help the health, wellbeing and social life of the participants

12. GOOD NEWS 3 TEA PARTIES FOR THE OVER 65’S The exec decided to hold a tea party in each centre on alternate months We would advertise it in each surgery Provide free refreshments and a free raffle

13. GOOD NEWS 3 TEA PARTIES FOR THE OVER 65’S the menu Sandwiches Home made cakes Tea a free raffle A speaker of your choice Cost/free

14. GOOD NEWS 3 TEA PARTIES FOR THE OVER 65’S Results Amblecote Site no one came The church hall across the road had events aimed at the elderly

15. GOOD NEWS 3 TEA PARTIES FOR THE OVER 65’S Results Wollaston Site In 5 events the number of Attendees has grown from under 10 to over 40 and growing We have had to move premises as we have outgrown our first venue

16. GOOD NEWS 3 TEA PARTIES FOR THE OVER 65’S The Real Results In Wollaston There was a total lack of any social/health/wellbeing event in the area There was a need for it We have had to move premises as we have out grown our first venue

17. GOOD NEWS 3 TEA PARTIES FOR THE OVER 65’S The Real Results The Attendees choose the speakers So far: The senior Clinician from the Practice Age UK Dudley MBC The Police Dudley CCG

18. GOOD NEWS 3 TEA PARTIES FOR THE OVER 65 The Real Results Its is difficult to explain all the happenings but here are some of them Everyone talks to each other – at times the noise is deafening Friendships are being made or re-kindled A single condition support group has been started by 3 ladies all of whom have had a mastectomy Everybody’s demeanour has changed, they are smarter with a spring in their step

19. GOOD NEWS 3 TEA PARTIES FOR THE OVER 65 The Real Results And - Two ladies who were school friends some 50 years ago and live a few streets away and have never met for many years saw each other at the tea party gave each other a big hug and now they are once again good friends There is a total imbalance between Male and Female attenders Some of the ladies are baking cakes and bringing them They want it to happen monthly

20. GOOD NEWS 3 TEA PARTIES FOR THE OVER 65 Funding A £900 grant from the Dudley CCG monitored by the local CVS Tea, Coffee, Milk and Sugar given to us by the Practice Home made Cakes given to us by the baker (6 each event) We are going to go back to Waitrose’s community scheme to hopefully be part of their monthly fund rising scheme

21. GOOD NEWS 3 TEA PARTIES FOR THE OVER 65 Future We have agreed to have tea parties on a monthly basis We are going to introduce gentle exercise for some 10 -15 minutes at the beginning of each party We have applied for £1500 of mental health and wellbeing funding to take some 40+ attendees on a day out at Trentham Gardens in the Potteries We are beginning to plan our Christmas Party

22. GOOD NEWS Thank you Any questions?