2. What your Families, Children & Young People think…

3. "In a nutshell I don't know how myself and family would have got through the last few months without her, she has shown constant support and professionalism. I always felt she was at the end of the phone when I needed her"

4. "I can't help but wonder if it was somebody else that day at the police station 2 years ago, I might not have a family now, thank you for all your support and guidance, will be eternally grateful". "Thank you for helping us to be good and learn". "Thank you for the nice stuff"

5. "I am made up that I got you as my Support Worker, I don't know what I'd have done without her, she makes me understand things and points me in the right direction"

6. “your support has been invaluable in attending hospital appointments, … she is no longer stressed by the event and can actually spend time talking to the consultant about her child"

7. "This has helped me (1 to 1 sessions) to understand why it's important to share things that are worrying me and that there is always somebody to help me make choices. With support from mum and you I have attended 2 CAF meetings this has given me the chance to say how I am feeling and what school can try and do to make things better"

8. "It has changed my life, and eased my mind about being a parent, I am more aware of how children develop and 'normal' age appropriate behaviours. I enjoy the groups and the children love the crèche" “Thank you for setting up the sitting service/outreach sessions it has made such a difference to us both, I cannot remember the last time I was able to relax knowing that my daughter was enjoying herself safely"

9. "Mum and Grandmother had been experiencing difficulties with their 3 year olds behaviour. You advised them to continue the strategy pointing out they had to be consistent. They wanted to stop as he was shouting and crying so much but you encouraged them to persevere telling them what to say and how to do it. They want you to know he has not had a tantrum like that one since and feel confident that if he should they will know how to respond, they learnt more in that half hour than from anywhere else"

10. “After working with a young person for 3 years and closing the case they would like to say "thank you so much for everything you have done for me, I'm glad I had someone like you"

11. "I have been in care since I was 13, I wanted a home for myself and baby, I told my social worker what I wanted and a few weeks later I viewed a property. I met someone who helped me a lot to get the house ready, if I didn't have someone like them and the help that I received from her and the Young People Team I don't know what I would have done"

12. "I am writing … to say many thanks for all the support, guidance and assistance you have given me and my children. The children have been through so much upset and trauma, … and without your valued assistance … their problems would not have been addressed in the caring, professional manner which was offered and given during this sad period. I will be forever indebted to you for putting the smile on their faces and the hope for a better future"

13. "It has given me valuable time with my baby, it has had a great impact, it has helped my confidence and I always feel very positive when I have left" "I love coming to these classes as I feel so much better in myself, I have felt so much more relaxed and de-stressed when I go home, I try lots of activities with my daughter so she also can feel the benefit"

14. "Just to say thank you for all your help and support you have given me and my kids. When you first got involved I wasn't happy about it, but I'm so glad that you did because now me and my girls are a lot happier now. Without your help we wouldn't be where we are now. Thank you so much"

15. " A big thank you for your help and support so far, you have made a very difficult process feel very comfortable and painless. We are so grateful" Camping equipment scheme - "We found the equipment great, it was a time for bonding and for him to relax and enjoy our time together. I would recommend this for all fathers with their lads"

16. “… the children's centre provide my family with amazing support, we have never had so much family support since our son became ill. … we felt very isolated. Thanks to her I no longer feel helpless and alone. This service has given our family hope and makes us feel more secure in our ability to cope with and manage the constant stress" "The family are so pleased with the CAF Process … They are extremely grateful for the weekly visits and the strategies in place for them in supporting and managing their children's behaviour and routines. … the family, feel very much supported …"

17. Thank you for all of your hard work