1. ESTABLISHING AN OFFICE OF TRANSFER ARTICULATION SUSAN DAVIES – Associate Vice Chancellor Enrollment Management JANE REX – Director, Office of Transfer Articulation

2. Who Are You ? 2 or 4 year? Articulation Completed? Transfer Services Office?

3. Who Are We? Campus Size: Transfer Enrollment: 60% CC 39% 4 yr 1 % Other

4. Who are We? 3% SR 34% JR 52% SO 11% FR

5. “Credit Counters” Transfer (48) Freshmen (13) 1-59 (609) AA/AS : 170 (18%) NCCC 44: 94 (10%) 60+ (291)

6. How It Happened General Education Task Force Student Culture Seamless Transfer Faculty/ Advisors

7. Getting Started Reallocation of Staff Director Search Physical Space

8. Initial Challenges COMMUNICATION How? Who? Website? Articulation Decentralized Historical Perspective Role Clarification Enrollment Management Across Campus

9. Day to Day Ongoing Assessment Collaboration Rolling Admissions Articulation Catalog Maintenance Customer Service Preliminary Evaluations Academic Advising Academic Departments Admissions General Education Community Colleges Customer Satisfaction Petition Processing Transfer Student Survey Visiting Coursework

10. Initiatives Reverse Transfer Visiting Coursework Jump Start Appalachian Orientation Petition Process Transfer Advisory Board Articulation Agreements Gen Ed Articulation Catalog Review

11. How’s It Working? Minimized road block Admissions Representatives & Advisor knowledge-base Less stressful Students more informed Enhanced quality control Consistency of services Collaboration across campus Different demands on academic departments

12. Looking Ahead Transfer Student Center Articulation Agreements Housing Communication Plan Scholarships Staff & Space Needs

13. Best Practices Successes Processes Suggestions

14. Contact Information Susan Davies daviess@appstate.edu Jane Rex rexjm@appstate.edu