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1 © 2012 3PD, Incorporated | All Rights Reserved.1 3PDirect – Express Ops Managers April 22, 2013 3:30 PM.

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Presentation on theme: "1 © 2012 3PD, Incorporated | All Rights Reserved.1 3PDirect – Express Ops Managers April 22, 2013 3:30 PM."— Presentation transcript:

1 1 © 2012 3PD, Incorporated | All Rights Reserved.1 3PDirect – Express Ops Managers April 22, 2013 3:30 PM

2 2 © 2012 3PD, Incorporated | All Rights Reserved.2 Agenda Express Daily Activity Report New Customers Learning Center Class Schedules Accessorials Required – Examples by Market Manual Updates Report Review Good News

3 3 © 2012 3PD, Incorporated | All Rights Reserved.3 Express Results

4 4 © 2012 3PD, Incorporated | All Rights Reserved.4 New Customers Update… Nationwide Safe Kitchen Tables & More Posh Tots – 24 Orders Thursday Custom Logistics Dedon FurnitureFromHome.com Ferguson Climatic

5 5 © 2012 3PD, Incorporated | All Rights Reserved.5 Learning Center Class Schedule A new version of our Learning Center has been launched. We have scheduled several 30-45 minute training sessions listed below, in which all of the changes and the available functionality will be covered. Please let Rebekka Fedusiv (rfedusiv@3pd.com) know in which time slot you are interested. We will be limiting each class to 10 people and will fill on a first come, first serve basis. The dates and times (EST) are as follows: Tuesday – 04/23/2013 & 04/30/2013 Times: 10:00AM, 2:00PM, 5:00PM Thursday – 04/25/213 & 05/02/2013 Times: 9:00AM, 1:00PM, 6:00PM Friday - 04/26/2013 & 05/03/2013 Times: 11:00AM, 3:00PM, 7:00PM

6 6 © 2012 3PD, Incorporated | All Rights Reserved.6 Accessorial’s Required TV Liftcabinet - $150 giftcard - Charlotte Lovesac Chicago (three orders) Phoenix (one order)

7 7 © 2012 3PD, Incorporated | All Rights Reserved.7 192 of 571 (33.6%) Orders manually changed or VRU per report 4/15 to 4/19 Results reflect poorly on 3PD’s promise Real-time scanning is a fundamental expectation of customers Delayed or confusing notifications Key milestones occurring out of sequence Manual Status Change

8 8 © 2012 3PD, Incorporated | All Rights Reserved.8 Good News Philadelphia Praise – King of Prussia STH Lovesac testing in New England for Installation Adds revenue to the stop & CC Potential Store delivery

9 9 © 2012 3PD, Incorporated | All Rights Reserved.9 Copyright © 2012, 3PD, Inc. All Rights Reserved. No part of this document may be reproduced in any form or by any electronic or mechanical means, including information storage and retrieval devices or systems, without prior written permission from 3PD, Inc. Discussion


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