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2. System Center 2012 Configuration Manager Concepts & Administration
Module 10: Client Status
Your Name
Premier Field Engineer
Microsoft
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3. Microsoft Confidential
Overview
Client Status Elements Including:
Components
Thresholds
Auto Remediation
Reporting
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4. Microsoft Confidential
Objectives
After completing all lessons, you will be able to understand the following elements of Client Status:
Components
Thresholds
Auto Remediation
Reporting
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5. System Center 2012 Configuration Manager Concepts & Administration
Lesson 1: Objectives of Client Status
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6. Microsoft Confidential
Overview
Customer feedback on Client Status Features
What’s new with Client Status
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7. Microsoft Confidential
Customer feedback
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8. Microsoft Confidential
What is Client Status
Client Status is a built-in feature in the Configuration Manager console
Provide robust information to the state of each service
Reduce costs by automating monitoring
In-console Alerts to drive Admin to issues
Increased visibility on problem issues
Auto-remediate dependencies through the Client Status agent
Remediation is configurable per client
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9. What is Client Status (continued)
Configuration Manager Client Status is now part of the product
Check Configuration Manager client status
Check client prerequisites and related services
Test and fix WMI
Reports and charts with trending
Alerts when problems occur
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10. System Center 2012 Configuration Manager Concepts & Administration
Lesson 2: Client Status components
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11. Microsoft Confidential
Overview
Client Status Components
Client Status Activity
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12. Client Status Components
Independent agent CCMEval.exe
Single install
Runs as a scheduled task
Remediation
Pre-requisites
OS dependencies
Viewable by collection
Alerts can be created
Client installation parameters
CCMEVALINTERVAL
Specifies the frequency when the client health evaluation tool (ccmeval.exe) runs. You can specify a value from 1 through 1440 minutes. If you do not specify this property, or specify an incorrect value, the evaluation will run once a day.
CCMEVALHOUR
Specify the hour when the client health evaluation tool (ccmeval.exe) runs. You can specify a value between 0 (midnight) and 23 (11pm). If you do not specify this property, or specify and incorrect value, the evaluation will run at midnight.
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13. Client Status Activity
Threshold configuration
Tracking server activity
DDRs
SINV
HINV
Status messages
Policy requests
Viewable by collection
Whether the client requested policy during the last seven days.
Whether Heartbeat Discovery found the client during the last seven days.
Whether the client sent hardware inventory during the last seven days.
When all these thresholds are exceeded, the client is determined to be inactive.
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14. System Center 2012 Configuration Manager Concepts & Administration
Lesson 3: Monitoring Health
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15. Microsoft Confidential
Overview
Setting Client Status thresholds
Client Status scheduling
View Auto remediation results
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16. Client Status Settings
Before starting to monitor your clients you need to set up the thresholds for:
Client health and activity
Client policy requests during the following days: The default value is 7 days.
Heartbeat discovery during the following days: The default value is 7 days.
Hardware inventory during the following days: The default value is 7 days.
Software inventory during the following days: The default value is 7 days.
Status messages during the following days: The default value is 7 days.
Retain client status history for the following number of days: The default value is 31 days.
Alerts for clients
Alert Name
Alert Severity – From the drop-down list, choose the alert level that will be displayed in the Configuration Manager console.
Raise alert – Specify the threshold percentage for the alert.
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17. Client Status Scheduling
Client status schedule
Configure the client status schedule (default is daily)
IMPORTANT: When you change the schedule for client status updates, the update will not take effect until the next scheduled client status update (for the previously configured schedule)
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18. System Center 2012 Configuration Manager Concepts & Administration
Lesson 4: Auto remediation
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19. Microsoft Confidential
Overview
Auto remediation checks
Auto remediation components and scheduling
Compliance Settings
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20. Microsoft Confidential
Auto Remediation
CCMEval.exe: Client health engine periodically evaluates the health of the Configuration Manager client and its dependencies
Checks and remediates the following:
WMI repository
WMI service
SMS agent host service
BITs version and service
.NET version
Management Point accessibility
Configuration Manager client installed
System Center End Protection client and service
Windows Update agent service
.NET version  If .Net is broken then it will not be fixed
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21. Auto Remediation (continued)
It is not officially supported to modify this CcmEval.XML file
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22. Auto Remediation (continued)
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23. Auto Remediation (continued)
If end user removes this scheduled task then Configuration Manager puts it back (it is set to check every hour)
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24. Auto Remediation (continued)
Files for Auto remediation
CCMEval.exe – evaluator executable
CCMEval.xml – manifest of all checks
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25. Auto Remediation (continued)
Logs for remediation
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26. Auto Remediation (continued)
Exclude computers from auto remediation:
Open the registry editor on the client computer and navigate through the registry key: HKEY_LOCAL_MACHINE\Software\Microsoft\CCM\CcmEval\NotifyOnly, enter one of the following values:
True: The client computer will not automatically remediate any problems that are found. However, you will still be alerted in the Monitoring workspace about any problems with this client.
False: The client computer will automatically remediate problems when they are found and you will be alerted in the Monitoring workspace.
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27. Extending Client Health
Use Compliance Settings management for customization
Free disk space
AD accessibility
Registry entries
Admin$ share exists
Windows installer service
Site code assignment
Remote access permissions
Cache size
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28. System Center 2012 Configuration Manager Concepts & Administration
Lesson 5: Alerts and Reports
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29. Microsoft Confidential
Overview
Setting Alerts
Run and analyze the Client Status reports
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30. Microsoft Confidential
Alerts
How to configure Alerts
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31. Microsoft Confidential
Alerts (continued)
How to view alerts
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32. Microsoft Confidential
Reports
There are 7 main reports for Client Status:
Inactive Client Details
Clients with failed client check details
Client Time to Request Policy
Client Status Summary
Client Status History
Client Remediation Summary
Client Remediation Details
Overall Client Status: Displays high-level information about computers in your hierarchy that might be experiencing problems.
Client activity for all devices: Displays a chart showing active computers, inactive computers and computers with no Configuration Manager client installed;
Client activity trend for all devices: Displays a graph showing client activity over a specified period.
Client check results for all devices: Displays a chart showing computers that passed client check, computers that failed client check, computers that have not reported results and computers with no Configuration Manager client installed.
Client check trend for all active clients: Displays a graph showing client computers that passed client check over a specified period.
Client Time to Request Policy: This report shows the percentage of clients, which have requested policy at least once in the last 30 days. Each day represents a percentage of total clients, which have requested policy since the first day in the cycle. This is useful for determining the time it would take to distribute a policy update to your client population. Client deployments or changes in client count can affect the accuracy of the report. Percent of clients, which have requested policy at least once in the last 30 days.
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33. Microsoft Confidential
Client Activity
Client Health Status
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34. Microsoft Confidential
Reports
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35. Client Status Configuration and Reports
Instructor to show how to configure and show Client Status configuration and Reports
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36. Lab: Configure and Monitor Client Status
Scenario
This lab will provide you hands-on experience by configuring and monitoring the Client Status activity through the Configuration Manager console and reports
Goals
Configure the Client status thresholds and schedule
Configure the Client status Alerts
Monitor the Client Status activity
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37. Microsoft Confidential
Module Review
What is Client Status? Is it new to Configuration Manager?
When will the changes you make to a scheduled Client Status update take effect?
What occurs during Auto Remediation?
Why are client health reports important?
Answers –
1. Client Status is a built-in feature in the Configuration Manager console
Yes it is now incorporated as part of the product. 2.
When you change the schedule for client status updates, the update will not take effect until the next scheduled client status update (for the previously configured schedule)
3. Client health engine periodically evaluates the health of the Configuration Manager client and its dependencies
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38. Microsoft Confidential
Module Summary
Client Status components
Threshold and schedule configuration
How Auto remediation works
Viewing Alerts and reports
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