1. Electronic data collection system eSTAT in Statistics Estonia: functionality, authentication and further developments issues 4th June 2007 Maia Ennok, Statistics Estonia

2. Electronic data collection system eSTAT, Maia Ennok, Statistics Estonia Presentation agenda Electronic collection of data from enterprises and state agencies (economic entities); Introduction of eSTAT; Authentication and confidentiality in eSTAT; Data integrity; Availability. Further development plans

3. Electronic data collection system eSTAT, Maia Ennok, Statistics Estonia Electronic collection of data from enterprises and state agencies (economic entities) About 150 surveys are conducted each year; Data are collected from respondents by about 200 questionnaires; The number of respondents among economic entities is about 60 000; Two main channels of electronic data collection: –MS Excel files via e-mail; –eSTAT on-line web questionnaires. XML data transfer.

4. Electronic data collection system eSTAT, Maia Ennok, Statistics Estonia Introduction of eSTAT (1) Functionality for external users (respondents) –A list of questionnaires with submission dead- lines; –Web questionnaires for data submission; –An automatic checking of rules during questionnaire completion; –Access to previously completed questionnaires (two years backward).

5. Electronic data collection system eSTAT, Maia Ennok, Statistics Estonia Introduction of eSTAT (2) Functionality for internal users: –Questionnaire designer; –Respondent management: list of respondents and automatic e-mailing; –Query designer to view questionnaire completion statistics by different indicators of economic entities (for instance activity or region); –Possibility to view a complete overview of customer contacts made during data collection process of different questionnaires; –Data transmission management from raw database to validation and aggregation databases.

6. Electronic data collection system eSTAT, Maia Ennok, Statistics Estonia Authentication and confidentiality in eSTAT (1) Internal users need a username and password for authentication; External users need one of the following identification documents: –Personal ID card; –Internet bank card (of one of Estonia’s three biggest banks, i.e. Hansabank, SEB Eesti Ühispank or Sampo Bank).

7. Electronic data collection system eSTAT, Maia Ennok, Statistics Estonia Authentication and confidentiality in eSTAT (2) The delegation application can only be submitted by persons whose right to representation of the enterprise is registered in Estonia’s Commercial Register; The main problem with authentication: –Usage of individual ID cards or Internet banking cards has caused some confusion and displeasure. –Session time-out 20 minutes.

8. Electronic data collection system eSTAT, Maia Ennok, Statistics Estonia Authentication and confidentiality in eSTAT (3) ID card; Reading device; Valid personal certificate; PIN1.

9. Electronic data collection system eSTAT, Maia Ennok, Statistics Estonia Authentication and confidentiality in eSTAT (4) Internet banking card; internet bank username; Password and codes or ID card.

10. Electronic data collection system eSTAT, Maia Ennok, Statistics Estonia Authentication and confidentiality in eSTAT (5) Public Key Infrastructure for data encryption; Data managers have direct access to data; Raw data transmission to validation and aggregation databases.

11. Electronic data collection system eSTAT, Maia Ennok, Statistics Estonia Data integrity Integrity problems at the beginning of implementation and during continuous development; Backups of the database; Recovery Manager and roll-back.

12. Electronic data collection system eSTAT, Maia Ennok, Statistics Estonia Availability Availability problems due to different infrastructure problems and a continuous development of new modules; Number of parallel online user about 50-200, it has not caused any overload of the system yet.

13. Electronic data collection system eSTAT, Maia Ennok, Statistics Estonia Response rate eSTAT average 9%, highest 100%, some questionnaires 30-50% (smaller samples); File import average 15%, some questionnaires 50% (Intrastat).

14. Electronic data collection system eSTAT, Maia Ennok, Statistics Estonia Technical information Application Server: Linux server, BEA Web logic 8.2SP5; DBMS: Oracle Database 10g; Questionnaire designer: client-server program in Java; Questionnaire presentation: Java Server Page files, checking rules in xslt files. Authentication: Java standard jaas components. JAAS is J2SE integrated (since version v1.4) authentication and authorization component (API). JAAS includes also Java VM Pluggable and Stackable architecture for configuration of the modules; iPizza protocol.

15. Electronic data collection system eSTAT, Maia Ennok, Statistics Estonia The best innovation in Estonian public administration in 2006 eSTAT was declared the best innovation in Estonian public administration in 2006 in September 2006 by the Secretary of State. There has been a positive feedback from Estonian accountants. According to them, eSTAT has simplified data submission to Statistics Estonia. Estonia is also among the top 20 performers in the Networked Readiness Index by the World Economic Forum's Global Information Technology Report 2006- 2007 (e-cabinets, Skype, mobile payments, and electronic ID cards etc.)

16. Electronic data collection system eSTAT, Maia Ennok, Statistics Estonia Background information (1) Statistics Estonia –employees 350 inc. IT 25+1 –in field 70 IT Department structure –Software development 7 –Database support 8 –Data production support 6 –Security manager 1 –System management (infrastructure, hardware) is outsourced to Ministry of Finance

17. Electronic data collection system eSTAT, Maia Ennok, Statistics Estonia Background information (1) Visual identity –Statistics Estonia reputation evaluation in ten-points-scale is 6.2 points (highest in science and education institutions 7.3 and lowest in businesses 5.8) –Statistics Estonia is above all a data collector(96%), then a data producer (76%) and finally a provider of information services (13%)

18. Electronic data collection system eSTAT, Maia Ennok, Statistics Estonia Background information (2) User’s evaluation of eSTAT –Fast 60% –Comfortable 37% –Operational feedback 17% –Economic 4%

19. Electronic data collection system eSTAT, Maia Ennok, Statistics Estonia Further Development Plans XML data transfer EDICOM Mobile-ID Bea WebLogic upgrade 9.0 200 eSTAT requirements (start from fall 2007) Redesign Authentification with Internet business banking card Archive Printing in PDF format

20. Electronic data collection system eSTAT, Maia Ennok, Statistics Estonia XML data transfer (XBRL?) EDICOM Questionnaire design and generation of xsd questionnaire description; Xml generation in business information system; Xml file upload and processing in eSTAT.

21. Electronic data collection system eSTAT, Maia Ennok, Statistics Estonia Screenshot of login page https://estat.stat.ee

22. Electronic data collection system eSTAT, Maia Ennok, Statistics Estonia Screenshot of list of the questionnaires to fill

23. Electronic data collection system eSTAT, Maia Ennok, Statistics Estonia Screenshot of a questionnaire (page 1)

24. Electronic data collection system eSTAT, Maia Ennok, Statistics Estonia Screen of a questionnaire (page 2)

25. Electronic data collection system eSTAT, Maia Ennok, Statistics Estonia Screenshot of errors

26. Electronic data collection system eSTAT, Maia Ennok, Statistics Estonia List of users of one economic entity

27. Electronic data collection system eSTAT, Maia Ennok, Statistics Estonia Adding a user

28. Electronic data collection system eSTAT, Maia Ennok, Statistics Estonia Thank you for your attention!