1. Teambuilding For Supervisors

2. © Business & Legal Reports, Inc. 0506 Session Objectives You will be able to: Recognize the value of team efforts Identify the characteristics of an effective team Build commitment and cooperation among team members Use teams effectively to achieve goals

3. © Business & Legal Reports, Inc. 0506 Session Outline Characteristics of effective teams and members Creating a productive work atmosphere Encouraging commitment, cooperation, and contributions Effective communication and conflict resolution Measuring progress and recognizing achievement

4. © Business & Legal Reports, Inc. 0506 Benefits of Teambuilding Increased efficiency Heightened motivation Improved quality of output More flexible operations Enhanced creativity

5. © Business & Legal Reports, Inc. 0506 Effective Teams Manageable size Diverse skills, knowledge, and experience Resourceful, competent leadership Common goals

6. © Business & Legal Reports, Inc. 0506 Effective Teams (cont.) Cooperation Solidarity Open exchange of ideas and information Mutual respect and support

7. © Business & Legal Reports, Inc. 0506 Team Members Understand their own and others’ roles Agree on goals and the tasks to achieve them Trust and cooperate with one another Continually communicate and coordinate efforts

8. © Business & Legal Reports, Inc. 0506 Team Members (cont.) Achieve consensus through listening, debating, and compromise See value in combining all members’ skills, experiences, and perspectives Believe that the combined efforts of the team will produce worthwhile benefits

9. © Business & Legal Reports, Inc. 0506 Teams and Team Members Questions?

10. © Business & Legal Reports, Inc. 0506 Create the Right Atmosphere Design an informal, relaxed, and open work environment Encourage respect for different points of view Require professionalism and courtesy Promote mutual respect Be fair and consistent

11. © Business & Legal Reports, Inc. 0506 Set Clearly Defined Goals Communicate expectations at the outset Explain goals and objectives Encourage feedback Prioritize goals and determine how each will be achieved Decide how success will be measured

12. © Business & Legal Reports, Inc. 0506 Build Commitment Write a mission statement Cultivate a sense of belonging and acceptance Set a good example

13. © Business & Legal Reports, Inc. 0506 Build Commitment (cont.) Show concern for team members Celebrate group success

14. © Business & Legal Reports, Inc. 0506 Encourage Contributions Ask for full participation Welcome suggestions Coach and counsel team members

15. © Business & Legal Reports, Inc. 0506 Encourage Contributions (cont.) Provide challenging assignments Delegate meaningful tasks

16. © Business & Legal Reports, Inc. 0506 Promote Cooperation Emphasize collaboration, not competition Promote the sharing of information, ideas, and expertise Endorse compromise Reinforce team-oriented behavior

17. © Business & Legal Reports, Inc. 0506 Provide Adequate Support Keep in close touch with the group Provide adequate training Make sure required resources are available Give the team enough time to complete its mission Give clear and accurate instructions

18. © Business & Legal Reports, Inc. 0506 Provide Adequate Support (cont.) Help members coordinate team duties with other responsibilities Encourage team members to bring problems to you Go to bat for your people Encourage support between one another

19. © Business & Legal Reports, Inc. 0506 Maintain Communication Allow adequate time for group discussion Encourage constructive criticism of ideas Provide feedback and guidance Teach debating and listening skills Be accessible to your team

20. © Business & Legal Reports, Inc. 0506 Resolve Conflicts Promptly Some conflict is normal Establish ground rules for dealing with conflict Teach conflict resolution techniques Encourage team members to manage their own conflicts Step in when there is no swift resolution

21. © Business & Legal Reports, Inc. 0506 Teambuilding Techniques Questions?

22. © Business & Legal Reports, Inc. 0506 Establish Links Maintain relationships with other teams, departments, and functions Keep your manager informed Encourage team members to make useful connections Focus on the big picture

23. © Business & Legal Reports, Inc. 0506 Measure Progress Keep an eye on schedules Check workflow Monitor quality Observe individual performance

24. © Business & Legal Reports, Inc. 0506 Recognize Achievement Recognize both individual and group achievement Bestow a sense of prestige and status on team membership Recognize contributions in appraisals Reward successful completion of the mission

25. © Business & Legal Reports, Inc. 0506 Key Points to Remember Teams make use of diverse skills, knowledge, and experience Effective teams improve efficiency, quality, and motivation Your role is to provide leadership, support, and encouragement