1. Credit Affair Teach by LY PANHNHA, Copy right (Compiled by: KEM VEASNA, MBA) Tel: 092 92 67 20, 098 48 64 63 E-mail: ly_panhnha09@yaho.comly_panhnha09@yaho.com RBHraCaNacRkk m<úCa Cati sasna RBHmhakSRt NKC

2. Learning objectives: Define the term credit and explain the important aspects of a credit transaction Explain how different types of credit can be classified Explain the role of credit and its importance in economies Credit in Cambodia economy Discuss the business cycle and the efforts by the federal government to stabilize the economy Describe what credit does for consumers and business Explain the dangers arising from the credit use Chapter one CREDIT IN THE ECONOMY

3. Objective one: Define the term credit and explain the important aspects of a credit transaction Objective one: Define the term credit and explain the important aspects of a credit transaction 1.1 Definition of Credit a. Credit is a medium of exchange with limited acceptance. Credit is a medium of exchange to the extent that it facilitates the transfer of value from buyer to seller, but it is not available to everyone. b. Credit is not a gift. It is a form of loan which the borrower or debtor must return the principal plus interest.

4. The Credit Transaction Seller or lender Buyer or borrower CashCredit CreditorDebtor Goods, Services, Money Medium of exchange Payments Ability to use credit

5. Components of the Credit Process  Risk  Time  Security or Collateral  Operational expenses  Legal considerations  Inflation  Financial charge

6. I. Private credit a. Consumer credit + Retail credit + Cash credit + Real estate credit b. Business credit + Merchandise credit + Financial capital for operations II. Public credit

7. 1.Declining Amortization 2.Balloon Amortization 3.Semi-Balloon Amortization 4.Single Payment Amortization 5.Negotiation Amortization Types of Payment

8. 1.Declining Amortization l/r éf¶RtUv sgR)ak; R)ak;edI mCMBa k; R)ak;edI mRtUvsg karR)ak; RtUvbg; srubR)ak; RtUvsg smtlü 101/01/20102,500.00---- 201/02/20102,500.00416.0050.00466.002,034.00 301/03/20102,034.00416.0040.68456.681,577.32 401/04/20101,577.32416.0031.55447.551,129.77 501/05/20101,129.77416.0022.60438.60691.18 601/06/2010691.18416.0013.82429.82420.00 701/07/2010420.00 8.40428.400.00 Total 167.05 elak bBaØa )an x©I R)ak; BIFnaKar cMnYn @/%00duløar ry³eBl ^ Ex edayFnaKarKitGaRtaR)ak; #PaKry kñúgmYyEx edIm,I ykrTAeFVICMnYjrbs;Kat;. cab;epþImx©I éf¶TI 0%¼0!¼@0!0 nig bBa©b;enAéf¶TI !!¼0!¼@0!0. cUreFVI taragkalviPaK sgR)ak;.

9. 2. Balloon Amortization l/r éf¶RtUvs gR)ak; R)ak;edI mCMBak ; R)ak;edI mRtUvsg karR)ak; RtUvbg; srubR)ak; RtUvsg smtulü 15/1/2010$1,000.00---- 26/1/2010$1,000.00-$30.00-$1,000.00 37/1/2010$1,000.00-$30.00-$1,000.00 48/1/2010$1,000.00-$30.00-$1,000.00 59/1/2010$1,000.00-$30.00-$1,000.00 610/1/2010$1,000.00-$30.00-$1,000.00 711/1/2010--$30.00$1,000.00$1,030.00 elak bBaØa )an x©I R)ak; BIFnaKar cMnYn !/000 duløar ry³eBl ^ Ex edayFnaKarKitGaRtaR)ak; #PaKry kñúgmYyEx edIm,I ykrTAeFVIksikmµ. cab;epþImx©I éf¶TI 0%¼0!¼@0!0 nig bBa©b;enAéf¶TI !!¼0!¼@0!0. cUreFVI taragkalviPaK sgR)ak;.

10. Semi-Balloon Amortization l/r éf¶RtUvs gR)ak; R)ak;edI mCMBak ; R)ak;edIm RtUvsg karR)ak; RtUvbg; srubR)ak; RtUvsg smtulü 15/1/2010$1,000.00---- 26/1/2010$1,000.00-$30.00-$1,000.00 37/1/2010$1,000.00-$30.00-$1,000.00 48/1/2010$1,000.00-$30.00-$1,000.00 59/1/2010$1,000.00-$30.00 $1,000.00 610/1/2010$1,000.00 $ 250.00$30.00$280.00$720.00 711/1/2010$720.00 $ 250.00$21.60$271.60$448.40 812/1/2010$448.40 $ 250.00$13.45$263.45$250.00 91/1/2011$250.00 $7.50$257.50$0.00 Total$192.55 elak bBaØa )an x©I R)ak; BIFnaKar cMnYn !/000 duløar ry³eBl * Ex edayFnaKarKitGaRtaR)ak; #PaKry kñúgmYyEx edIm,I ykrTAeFVIksikmµ RBmTaMgBRgIkCMnYj. cab;epþImx©I éf¶TI 0%¼0!¼@0!0 nig bBa©b;enAéf¶TI 0!¼0!¼@0!0. cUreFVI taragkalviPaK sgR)ak;.

11. Single Payment Amortization l/r éf¶RtUvsg R)ak; R)ak;edIm CMBak; R)ak;edIm RtUvsg karR)ak; RtUvbg; srubR)ak; RtUvsg smtulü 15/1/2010$1,000.00---- 26/1/2010$1,000.00--- 37/1/2010$1,000.00--- 48/1/2010$1,000.00--- 59/1/2010$1,000.00--- 610/1/2010$1,000.00--- 711/1/2010--$180.00$1,000.00$1,180.00 elak bBaØa )an x©I R)ak; BIFnaKar cMnYn !/000 duløar ry³eBl ^ Ex edayFnaKarKitGaRtaR)ak; #PaKry kñúgmYyEx. cab;epþImx©I éf¶TI 0%¼0!¼@0!0 nig bBa©b;enAéf¶TI !!¼0!¼@0!0. cUreFVI taragkalviPaK sgR)ak; edaysgEtmYydgenAcugRKa.

12. The economic compositions are: -Political stability and situation -State-laws and legal acts -Accountability, transparency, and used of state funds -Cost of living and life-consumptions -The weather -Local business and community affairs -Strike affection -Migration -Competitors -Promotion and support from the government and so forth

13. Cambodia Banking System Central bank (National Bank of Cambodia) -17 commercial banks: 3 foreign branch bank and 14 locally incorporated - 2 representative offices - 7 specialized banks: 1 state own, 6 private own - 17 Microfinance Institution - 26 Registered and 60 unregistered - 21 NBC branches, money changers: registered 3,808 stores (pp: 556 and provincial 3252 stores) Source: NBC 2008

15. Chapter two Roles of The Credit Manager Learning objectives: Describe the reasons a business would offer credit purchase options Describe three example of outside providers of credit programs Credit Management Functions Describe the goals of the credit manager Explain the steps in the credit management process Discuss important qualification for a career in credit management

16. Objective 5: Goals of the credit manager -Increase sale revenues -Monitor and control the volume of receivables -Control operating costs and expenses -Reduce collection expenses and bad debt -Develop credit and collections policies -Train and supervise other employees -Cooperate with other departments -Maintain good customer relations

17. Objective 6: The Credit Management Process Promotion of credit programs Initial screening of applications Credit investigation Credit decision Control the account Collections

18. Objective 7: Career in Credit Management The Demand for Credit Manager Most credit managers initially receive training and education in other areas such as: Accounting Finance or General business administration

19. Objective 9: important qualification for a career in credit management -Careful Attention to detail -Ability to make decisions -Persistence(Try to do) -Good human relations skills

20. CHAPTER 3 The Consumer Credit Investigation

21. Learning Objectives: -Identify the credit qualities that should be investigated -Outline the information the credit applicant supplies to the credit analyst -Explain the differences between facts and opinions

22. Objective two: What to Investigate? These C’s help the credit manager complete a quick mental check to determine any category of information has been overlooked. More specific qualities also need to be investigated, however, before most credit decision can be made. The 6 Cs Character, Capacity, Capital, Collateral, Conditions, Common Sense

23. The 6 c’s Character Capacity Capital Collateral Conditions Common Sense

24. Character: is an intangible sum of personal attributes related to integrity and the moral strength of a person. The elements are: - Personal habits and attitudes such as drinking, gambling, and so forth - Business or professional conducts: payment of obligations, tendency to make unwarranted claims or to return goods without cause, attitude toward of obligations, speculative tendencies, and respect for the rights of others. - Credit character: is best described as the willingness of a credit customer to pay his/her payments as agreed. Capacity: is the ability of a credit applicant to pay a specific dollar obligation when it is due. The elements are: -The knowledge and skill to generate incomes and payments & indebtedness -Income must also be sustainable and predictable -Capacity will be threatened if an individual becomes unemployed or if income is significantly reduced.

25. Capital: is the financial strength of a credit applicant, primarily determined by the level of reserve assets. These assets may be: -Tangible assets – saving account balances -Intangible assets – ability to find another job quickly coz of specialized skills and knowledge Collateral: is the assignment of ownership rights in property in the event a credit customer does not pay. The collateral, often referred to as the security for a loan or credit obligation, may be the item being purchased using credit or property already owned. Conditions: is a credit analysis category that looks at how the applicant fits into the economic system and how economic events will affect the ability and willing to pay. They are: -Interest rate -The financial service charge fee -Compulsory saving -Collateral and authorized by local authorities and so on

26. Common Sense: is simply good judgment. This credit analysis tool is normally mentioned after an account has been determined to be an uncollectible bad debt. The credit analyst will then remark that common sense should have been used to avoid credit relationship in the first place. Relative importance of the C’s of Credit Analysis Possession: is the legal process used to reclaim security or collateral in the event of nonpayment of a loan. Acquiring capital through repossession and other channel can be difficult, expensive, and may adversely affect the image of the credit grantor. Even though the legal means to collect an account exists, the best outcome arises from granting credit to applicants who possess the willingness and ability to pay.

27. Credit Quality to Investigate -Payment record -Income -Indebtedness and expenditures -Employment -Residence -Marital status -Ages -Reverse assets -Equity in purchase -Collateral -Purpose for the credit

28. The economic compositions are: -Political stability and situation -State-laws and legal acts -Accountability, transparency, and used of state funds -Cost of living and life-consumptions -The weather -Local business and community affairs -Strike affection -Migration -Competitors -Promotion and support from the government and so forth

29. Exercises l/r éf¶RtUvs gR)ak; R)ak;edI mCMBak; R)ak;edI mRtUvsg karR)ak; RtUvbg; srubR)ak; RtUvsg smtulü 1 2 3 4 5 6 7 elak bBaØa )an x©I R)ak; BIFnaKar cMnYn !/000 duløar ry³eBl ^ Ex edayFnaKarKitGaRtaR)ak; #PaKry kñúgmYyEx edIm,IykR)ak;enHeTAeFVIGCIrkmµ. cab;epþImx©I éf¶TI ]sPa¼0!¼@0!0 nig bBa©b;enAéf¶TI viqäika¼0!¼@0!0. cUreFVI taragkalviPaK sgR)ak;.

30. Exercises l/r éf¶RtUvs gR)ak; R)ak;edI mCMBak; R)ak;edI mRtUvsg karR)ak; RtUvbg; srubR)ak; RtUvsg smtulü 1 2 3 4 5 6 7 8 9 elak bBaØa )an x©I R)ak; BIFnaKar cMnYn $/000 duløar ry³eBl * Ex edayFnaKarKitGaRtaR)ak; @/% PaKry kñúgmYyEx ehIyKat;)anykR)ak;enHeTAeFVIksikmµ. cab;epþImx©I éf¶TI 0!¼mkra¼@0!0 nig bBa©b;enAéf¶TI 0!¼kBaØa¼@0!0. cUreFVI taragkalviPaK sgR)ak;.

31. Exercises l/r éf¶RtUvs gR)ak; R)ak;edI mCMBak; R)ak;edI mRtUvsg karR)ak; RtUvbg; srubR)ak; RtUvsg smtulü 1 2 3 4 5 6 7 8 9 elak bBaØa )an x©I R)ak; BIFnaKar cMnYn %/000 duløar ry³eBl * Ex edayFnaKarKitGaRtaR)ak; @/% PaKry kñúgmYyEx. cab;epþImx©I éf¶TI 0!¼mkra¼@0!0 nig bBa©b;enAéf¶TI 0!¼kBaØa¼@0!0. cUreFVI taragkalviPaK sgR)ak; edaysgEtmYydgenAcugRKa.

32. Exercises l/r éf¶RtUvs gR)ak; R)ak;edI mCMBak; R)ak;edI mRtUvsg karR)ak; RtUvbg; srubR)ak; RtUvsg smtulü 1 2 3 4 5 6 7 8 9 elak bBaØa )an x©I R)ak; BIFnaKar cMnYn %/000 duløar ry³eBl * Ex edayFnaKarKitGaRtaR)ak; @/% PaKry kñúgmYyEx ehIyKat;)anykR)ak;enaHeTAeFVIksikmµ nig eFVIGaCIvkmµ. cab;epþImx©I éf¶TI 0!¼mkra¼@0!0 nig bBa©b;enAéf¶TI 0!¼kBaØa¼@0!0. cUreFVI taragkalviPaK sgR)ak;.