1. Hartlepool Household Survey Results Rift House/Burn Valley Neighbourhood Area 2004 - 2008

2. Contents  Introduction  Quality of life  Jobs and economy  Community safety  Health and wellbeing  Lifelong learning and skills  Environment  Housing  Culture and leisure  Strengthening communities  Population profile  In summary

3. Introduction - 1  This report presents 2008 results for the Rift House/Burn Valley neighbourhood area, and comparisons with data from Hartlepool Borough as a whole. National comparisons are included where available.  The household survey was first undertaken by Ipsos MORI Social Research Institute in 2004 on behalf of Hartlepool Partnership, Hartlepool NDC and Hartlepool Borough Council, and it was repeated again in 2006 and 2008.  Rift House/Burn Valley results are based on 85 interviews conducted face-to- face in home among residents aged 16+ between April-October 2008. In 2004 and 2006 the neighbourhood was referred to as ‘Brinkburn/South Park’ and results are based on 84 and 88 interviews respectively. Hartlepool Borough results are based on interviews conducted across all neighbourhood renewal areas and wider Hartlepool: 1,365 in 2004, 1,249 in 2006 and 1,371 in 2008.  The source for national comparisons are shown as footnotes. Note that many of these should be viewed as indicative, given slight differences in how questions are asked, differences in timing and fieldwork approaches.

4. Introduction - 2  Data are weighted to correct for multiple dwellings or households at addresses. Data based on individual responses are also weighted to reflect the number of adults aged 16+ in each household and by gender and age profiles for the Borough based on updated census information.  For questions based on all respondents, differences of 16 percentage points are required between the 2004, 2006 and 2008 figures for Rift House/Burn Valley to be sure they represent actual changes and are not due to chance. Similarly, when comparing the figures for Rift House/Burn Valley with Hartlepool Borough, differences of more than 11 percentage points are required to be sure they represent actual differences. However, smaller differences may still give an indication of direction of change.  For further information, please contact Kate Brough (kate.brough@ipsos.com)kate.brough@ipsos.com

5. Quality of life Satisfaction with area Rating quality of life Improving quality of life

6. Satisfaction with area QQL1How satisfied are you with this area as a place to live? Hartlepool Borough Rift House/Burn Valley Base: All respondents: Brinkburn/South Park 84 (2004), 88 (2006), Rift House/Burn Valley 85 (2008); Hartlepool 1365 (2004), 1249 (2006), 1371 (2008); National: Survey of English Housing National 02/03 National 05/06 2004 % very/fairly satisfied 2006 National 06/07 2008

7. Satisfaction with area  Four in five residents (80%) of Rift House/Burn Valley are very or fairly satisfied with the area as a place to live.  This is a consistent with Hartlepool Borough as a whole (86%) as well as nationwide figures (85%).  Satisfaction with the area as a place to live has remained consistently high in Rift House/Burn Valley since 2004.

8. QQL2How would you rate your quality of life? Hartlepool Borough Rift House/Burn Valley % very/fairly good National 2008 20042006 2008 Base: All respondents: Brinkburn/South Park 84 (2004), 88 (2006), Rift House/Burn Valley 85 (2008); Hartlepool 1365 (2004), 1249 (2006), 1371 (2008); National: Public Attitudes to Quality of Life and the Environment (2001), Ipsos MORI Public Affairs Monitor (2008) National 2001 Quality of life

9.  About nine in ten Rift House/Burn Valley residents (89%) rate their quality of life as very or fairly good.  This is the same as the proportion that do so across Hartlepool Borough (89%) and is in line with the views of residents nationwide.  Again, residents’ views of their quality of life in the neighbourhood have remained consistently high since 2004.

10. QQL3NEW What three or four things most need improving in this area to improve the quality of your life? Priority 1 Priority 2 Priority 3 Priority 4 Priority 5 Rift House/Burn ValleyHartlepool Borough 2004200820042008 Environment 37% Transport 40%Transport 26%Transport 27% Transport 36% Environment 35% Environment 25% Environment 24% Crime and safety 32% Children/young people 32% Crime and safety 24% Children/young people 24% Children/young people 25% Crime and safety 10% Children/young people 23% Crime and safety 17% Local facilities 15% Local facilities 5% Housing 9% Local facilities 8% Base: All respondents: Brinkburn/South Park 84 (2004), Rift House/Burn Valley 85 (2008); Hartlepool 1365 (2004), 1371 (2008) Improving quality of life

11.  Priorities for improving the quality of life in the area are similar in Rift House/Burn Valley to Hartlepool Borough as a whole.  Suggestions relating to roads and transport, particularly parking provision and the speed/volume of traffic, are most commonly mentioned as ways of improving the area (40%).  Issues relating to the environment (35%), such as the general appearance of the area and litter/rubbish, are also frequently mentioned, as are issues relating to children/young people (32%) such as play areas for young children and facilities for teenagers.

12. Jobs and economy Employment Unemployment Work status of households Household income

13. In employment QWO1Which of the statements on this card apply to each person aged 16 years and over in the household? % In paid work (incl. govt scheme) Hartlepool Borough Rift House/Burn Valley 20042006 2008 Base: All respondents: Brinkburn/South Park 84 (2004), 88 (2006), Rift House/Burn Valley 85 (2008); Hartlepool 1365 (2004), 1249 (2006), 1371 (2008)

14. In employment  Two in five (39%) Rift House/Burn Valley residents are in paid work in 2008 and this is significantly lower than the proportion in Hartlepool Borough as a whole (51%).  Overall there has been little change over time in the proportion of residents in the neighbourhood who are in paid work.

15. Unemployment QWO1Which of the statements on this card apply to each person aged 16 years and over in the household? % Unemployed Hartlepool Borough Rift House/Burn Valley 20042006 2008 Base: All respondents: Brinkburn/South Park 84 (2004), 88 (2006), Rift House/Burn Valley 85 (2008); Hartlepool 1365 (2004), 1249 (2006), 1371 (2008)

16. Unemployment  Eleven per cent of Rift House/Burn Valley residents are unemployed.  This is slightly higher than the proportion across Hartlepool Borough as a whole, but not significantly so, and has remained constant since 2004.

17. Work status summary 2008 Base: All household members 16+, Rift House/Burn Valley (151); Hartlepool (2359) National: Labour Force Survey Quarter 2 (April-June) 2008Source: Ipsos MORI Economically active In paid work Registered unemployed/not registered but seeking work Economically inactive Hartlepool BoroughNational Rift House/ Burn Valley

18. Work status summary 2008  When looking at the work status of all household members aged 16+, just over half in Rift House/Burn Valley are economically active and just under half are in paid work.  Rift House/Burn Valley residents are slightly less likely to be economically active and in paid work than residents of Hartlepool Borough.  Rift House/Burn Valley residents are about as likely to be registered unemployed (8%) – and economically inactive (46%) – as residents of Hartlepool Borough (5% and 42% respectively).

19. Rift House/Burn Valley Hartlepool BoroughNational 2004 % 2006 % 2008 % 2004 % 2006 % 2008 % 2004 % 2006 % 2008 % Under £60 per week221222111 £60 to less than £10051387107442 £100 to less than £20032272026272411109 £200 to less than £30015713151314109 £300 to less than £4001367767889 £400 to less than £500499555878 £500 to less than £600 424535678 £600 to less than £700 222333655 £700 and above 354667151620 Base: All respondents: Brinkburn/South Park 84 (2004), 88 (2006), Rift House/Burn Valley 85 (2008); Hartlepool 1365 (2004), 1249 (2006), 1371 (2008); National: Ipsos MORI Public Affairs Monitor Household income (gross weekly income)

20.  More than a quarter (29%) of Rift House/Burn Valley households have a gross weekly income of less than £200 and the same proportion earns between £200 and £500.  Only four per cent have a weekly income of £700 and above.  This is very similar to income levels across Hartlepool Borough as a whole.

21. Low income households Hartlepool Rift House/Burn Valley National QFI6Household income below £100 per week 20042006 2008 Base: All respondents: Brinkburn/South Park 84 (2004), 88 (2006), Rift House/Burn Valley 85 (2008); Hartlepool 1365 (2004), 1249 (2006), 1371 (2008); National: Ipsos MORI Public Affairs Monitor

22. Low income households  About one in ten households (9%) in Rift House/Burn Valley have a weekly household income below £100 per week.  This is on a par with Hartlepool Borough as a whole (9%) but higher than the national level (3%).

23. Community safety Safety after dark Area getting safer Satisfaction with police

24. Safety after dark QCR1How safe do you feel walking alone in or around this area after dark? % very/fairly safe Hartlepool Borough Rift House/Burn Valley 20042006 2008 Base: All respondents: Brinkburn/South Park 84 (2004), 88 (2006), Rift House/Burn Valley 85 (2008); Hartlepool 1365 (2004), 1249 (2006), 1371 (2008); National: British Crime Survey National 04/05 National 07/08

25. Safety after dark  Just over half (56%) of Rift House/Burn Valley residents feel very or fairly safe walking alone in their area after dark, a decline from 71% in 2006.  This is similar to the proportion in Hartlepool Borough who feel safe doing so (62%).  Nationally, the figure who feel safe is slightly higher – around seven in ten (69%).

26. Area getting safer QHAR2Would you say this area is more or less safe, or about as safe as three years ago? Hartlepool Borough Rift House/Burn Valley 2004 2006 2008 2004 2006 2008 Base: All respondents: Brinkburn/South Park 84 (2004), 88 (2006), Rift House/Burn Valley 85 (2008); Hartlepool 1365 (2004), 1249 (2006), 1371 (2008)

27. Area getting safer  Three in five Rift House/Burn Valley residents (62%) feel that the area is about as safe as it was three years ago. This is the same as in Hartlepool Borough as a whole (65%).  About one in six (16%) feel that the area has become less safe, similar to 14% for Hartlepool Borough.  A similar proportion (17%) feel the area has become more safe in the last three years, compared to 14% for Hartlepool Borough.

28. Satisfaction with police QCR2How satisfied or dissatisfied are you with the quality of the service provided by the police? % very/fairly satisfied Hartlepool Borough Rift House/Burn Valley 20042006 2008 Base: All respondents: Brinkburn/South Park 84 (2004), 88 (2006), Rift House/Burn Valley 85 (2008); Hartlepool 1365 (2004), 1249 (2006), 1371 (2008);

29. Satisfaction with police  About three in five (59%) Rift House/Burn Valley residents are very or fairly satisfied with the quality of the service provided by the police. This has improved significantly from 43% in 2004.  Neighbourhood satisfaction is consistent with Hartlepool Borough as a whole (62%), which has also experienced a significant rise in satisfaction levels from 48% in 2004.

30. Serious problems 2008 QQL3I would like you to tell me whether each of these things is a problem in this area? Base: All respondents: Rift House/Burn Valley 85 (2008); Hartlepool 1371 (2008) Rift House/ Burn Valley Hartlepool Borough Racial harassment Property set on fire People being attacked/harassed Household burglary Crowds or gangs Car crime Vandalism/graffiti Drug dealing/use % a serious problem

31. Serious problems 2008  About one in eight Rift House/Burn Valley residents think that disturbance from crowds and gangs and drug dealing or use are serious problems in the area (13% and 12%, respectively).  Vandalism, graffiti and deliberate damage to property are seen as serious problems by one in ten residents (10%), while 9% identify car crime as a serious problem.  The opinions of Rift House/Burn Valley residents match those of residents of Hartlepool Borough as a whole when considering issues that may be serious problems.

32. Hartlepool Borough Rift House/Burn Valley Disturbance from crowds/gangs QQL3I would like you to tell me whether each of these things is a problem in this area? 20042006 2008 % a serious problem Base: All respondents: Brinkburn/South Park 84 (2004), 88 (2006), Rift House/Burn Valley 85 (2008); Hartlepool 1365 (2004), 1249 (2006), 1371 (2008);

33. Disturbance from crowds/gangs  Disturbance from crowds and gangs or hooliganism is the issue most commonly identified by Rift House/Burn Valley residents as a serious problem in the area (13%). This remains at the same level as in 2004, after declining slightly in 2006.  The neighbourhood is in line with Hartlepool Borough as a whole (11%).

34. Drug dealing/use QQL3I would like you to tell me whether each of these things is a problem in this area? 20042006 2008 Hartlepool Borough Rift House/Burn Valley National Base: All respondents: Brinkburn/South Park 84 (2004), 88 (2006), Rift House/Burn Valley 85 (2008); Hartlepool 1365 (2004), 1249 (2006), 1371 (2008); National: Ipsos MORI Public Affairs Monitor % a serious problem

35. Drug dealing/use  The proportion of Rift House/Burn Valley residents concerned about drug dealing and use has remained constant since 2004 (at 12%), while the borough has experienced a significant decline over this time (from 21% to 13%).  Both the neighbourhood and Hartlepool Borough are now in line with national figures for concern about this issue.

36. Hartlepool Borough Rift House/Burn Valley Vandalism/graffiti QQL3I would like you to tell me whether each of these things is a problem in this area? 20042006 2008 National % a serious problem Base: All respondents: Brinkburn/South Park 84 (2004), 88 (2006), Rift House/Burn Valley 85 (2008); Hartlepool 1365 (2004), 1249 (2006), 1371 (2008); National: Ipsos MORI Public Affairs Monitor

37. Vandalism/graffiti  One in ten residents (10%) of Rift House/Burn Valley think that vandalism, graffiti and other deliberate damage to property is a serious problem in the area.  This proportion has declined slightly, but not significantly, since 2004 and is consistent with the views of residents across Hartlepool Borough (10%) and nation-wide (9%).

38. Health and wellbeing Health over last 12 months Long standing limiting illness Healthy eating Smoking Mental health issues

39. Health over last 12 months QHE1Over the past 12 months, would you say that your health has on the whole been good, fairly good or not good? % good Hartlepool Borough Rift House/Burn Valley Base: All respondents: Brinkburn/South Park 84 (2004), 88 (2006), Rift House/Burn Valley 85 (2008); Hartlepool 1365 (2004), 1249 (2006), 1371 (2008); National: Survey of English Housing National 02/03 20042006 2008 National 04/05 National 2006

40. Health over last 12 months  Just over two in five (44%) Rift House/Burn Valley residents say that their health has been good over the last 12 months.  This is about the same as the proportion of Hartlepool Borough residents who say this (49%) but is significantly lower than the national figure (62%).

41. Long standing limiting illness QHE3/4Limiting long-term illness Base: All respondents: Brinkburn/South Park 84 (2004), 88 (2006), Rift House/Burn Valley 85 (2008); Hartlepool 1365 (2004), 1249 (2006), 1371 (2008); National: Survey of English Housing Hartlepool Borough Rift House/Burn Valley 20042006 2008 National 02/03 National 04/05 National 2006

42. Long standing limiting illness  Over one in five (22%) Rift House/Burn Valley residents say that they have a long standing illness or disability that limits their activities.  This has improved from 39% in 2004, and has taken the neighbourhood to a level slightly lower than the Borough as a whole (29% in 2008) and in line with the national level (19%).

43. QHE6Can you tell me how often, on average, you eat five portions of fruit or vegetables a day? Hartlepool Borough Rift House/Burn Valley 2004 2006 2008 2004 2006 2008 Base: All respondents: Brinkburn/South Park 84 (2004), 88 (2006), Rift House/Burn Valley 85 (2008); Hartlepool 1365 (2004), 1249 (2006), 1371 (2008) Healthy eating

44.  Less than one in ten Rift House/Burn Valley residents (8%) say that they eat five portions of fruit or vegetables every day. This is lower than the those who do so in Hartlepool Borough as a whole (18%).  The proportion of neighbourhood residents eating five portions daily has dropped significantly by 17 percentage points since 2006, but the proportion who say they never eat five portions has also dropped significantly by 19 percentage points.  8% of Rift House/Burn Valley residents never eat five portions of fruit or vegetables a day, compared with 12% in Hartlepool Borough as a whole.  Compared to 2004, more people in the neighbourhood are eating five portions a day at least three or four times a week, bringing Rift House/Burn Valley into line with the Borough as a whole.

45. Smoking QHE7Do you smoke cigarettes at all nowadays? Hartlepool Borough Rift House/Burn Valley % yes 20042006 2008 National 02/03 Base: All respondents: Brinkburn/South Park 84 (2004), 88 (2006), Rift House/Burn Valley 85 (2008); Hartlepool 1365 (2004), 1249 (2006), 1371 (2008); National: Survey of English Housing National 04/05 National 2006

46. Smoking  Three in ten Rift House/Burn Valley residents (31%) smoke cigarettes, similar to the proportion in Hartlepool Borough as a whole in 2008 (30%) and relatively unchanged since 2004.  The proportion of the population nationwide who smoke is significantly lower (22%).

47. Mental health issues QHAR5 Does any member of your household have any of these health problems on this card? Loneliness/isolation Anxiety/problems with nerves/ depression/ stress Rift House/Burn Valley Hartlepool Borough Alcohol/drug problems None Rift House/ Burn Valley Hartlepool 2004 % 2006 % 2004 % 2006 % 13 1518 6256 3212 79848178 Base: All respondents: Brinkburn/South Park 84 (2004), 88 (2006), Rift House/Burn Valley 85 (2008); Hartlepool 1365 (2004), 1249 (2006), 1371 (2008)

48. Mental health issues  One in ten Rift House/Burn Valley households (11%) have a member who suffers from anxiety/problems with nerves/depression/stress. This is lower than in Hartlepool Borough (20%).  More than four in five households in Rift House/Burn Valley (85%) have no member who suffers from any of these mental health issues, and this is higher than the proportion in Hartlepool Borough (76%).

49. Lifelong learning and skills Highest qualifications Improving skills

50. Hartlepool Borough Level 1 or below Level 4+ National Level 2 Level 3 No quals Highest Qualifications – NVQ Level Equivalents Working Age Rift House/Burn Valley Hartlepool 2004 % 2006 % 2004 % 2006 % 3141011 26292623 19211817 14132327 39242721 Base: All working age respondents: Brinkburn/South Park 56 (2004), 56 (2006), Rift House/Burn Valley 60 (2008); Hartlepool 931 (2004), 861 (2006), 948 (2008); National: Labour Workforce Survey 2008

51. Highest Qualifications – NVQ Level Equivalents  22% of Rift House/Burn Valley working age residents have no qualifications, similar to Hartlepool Borough (20%) but higher than the national average (13%).  Fewer Rift House/Burn Valley residents have Level 4 or above (14%) compared to Hartlepool Borough (23%).  Similar proportions of people in Rift House/Burn Valley have Level 1, 2, and 3 qualifications as across the Borough.

52. Improving skills Spelling Maths Reading Writing None of these Rift House/ Burn Valley Hartlepool 2004 % 2006 % 2004 % 2006 % 712 11 3265 4376 1315 13 83757677 % yes QED2Do you think you need to improve any of the following skills? Base: All respondents: Brinkburn/South Park 84 (2004), 88 (2006), Rift House/Burn Valley 85 (2008); Hartlepool 1365 (2004), 1249 (2006), 1371 (2008); National: Ipsos MORI Public Affairs Monitor 2008 Hartlepool Borough National Rift House/Burn Valley

53. Improving skills  Three quarters of Rift House/Burn Valley residents (76%) do not think that they need to improve any skills – a similar figure to that across Hartlepool Borough (74%).  A fifth (22%) think that they need to improve their maths skills, a slightly higher figure than that in Hartlepool Borough (16%).  Feelings of needing to improve spelling, reading, and writing did not differ significantly from those for Hartlepool Borough and have remained relatively unchanged for the neighbourhood over time.

54. Environment Environmental issues considered a serious problem

55. Serious problems 2008 QQL3I would like you to tell me whether each of these things is a problem in this area? Rift House/Burn Valley Hartlepool Borough Run down/boarded up properties Speed/volume of traffic Poor public transport Dogs causing nuisance/mess Quality/lack of parks/open spaces Litter and rubbish % serious problem Base: All respondents: Rift House/Burn Valley 85: Hartlepool 1371 Abandoned/burnt out cars

56. Serious problems 2008  More than a quarter of Rift House/Burn Valley residents (27%) consider the speed and volume of road traffic to be a serious problem, which is slightly higher than in Hartlepool Borough (20%).  A quarter of Rift House/Burn Valley residents (26%) think that litter and rubbish is a serious problem. Again, this is slightly higher than across Hartlepool Borough (20%).  All other issues are considered to be a serious problem by about the same proportion of people in this neighbourhood as in the borough as a whole.

57. Speed/volume of road traffic QQL3I would like you to tell me whether each of these things is a problem in this area? 20042006 2008 Hartlepool Borough Rift House/Burn Valley National Base: All respondents: Brinkburn/South Park 84 (2004), 88 (2006), Rift House/Burn Valley 85 (2008); Hartlepool 1365 (2004), 1249 (2006), 1371 (2008); National: Survey of English Housing % serious problem

58. Speed/volume of road traffic  The speed and volume of road traffic is considered to be a serious problem by 27% of Rift House/Burn Valley residents, which is a significant increase since 2006 (16%).  This issue is considered to be a serious problem by fewer residents in Hartlepool Borough (20%) which is similar to the national figure.

59. Hartlepool Borough Rift House/Burn Valley Litter/rubbish in the streets QQL3I would like you to tell me whether each of these things is a problem in this area? 20042006 2008 Base: All respondents: Brinkburn/South Park 84 (2004), 88 (2006), Rift House/Burn Valley 85 (2008); Hartlepool 1365 (2004), 1249 (2006), 1371 (2008); National: Survey of English Housing % serious problem National 02/03 National 05/06 National 06/07

60. Litter/rubbish in the streets  Litter and rubbish is considered to be a serious problem in Rift House/Burn Valley by a quarter of residents (26%).  This is similar to the 2004 level for the neighbourhood, after a decrease to 14% in 2006.  This is similar to 2008 levels in Hartlepool Borough (20%), but significantly higher than the national figure (13%).

61. Housing Housing tenure Satisfaction with accommodation

62. Hartlepool Borough Rift House/Burn Valley 2004 2006 2008 2004 2006 2008 Base: All respondents: Brinkburn/South Park 84 (2004), 88 (2006); Rift House/Burn Valley 85 (2008); Hartlepool 1365 (2004), 1249 (2006), 1371 (2008) Tenure

63.  Almost half of Rift House/Burn Valley residents (45%) are social renters, and almost all of the remaining residents (42%) are owner occupiers.  About one in ten residents rent from the private sector (11%).  In Hartlepool Borough there is a higher ratio of owner-occupiers to social renters (51% to 36%), but about the same proportion of private renters (12%).  Tenure within the neighbourhood has changed very little since 2004.

64. Satisfaction with accommodation QHO3Taking everything into account, how satisfied are you with this accommodation? % very/fairly satisfied Hartlepool Borough Rift House/Burn Valley National 03/04 National 05/06 20042006 National 06/07 2008 Base: All respondents: Brinkburn/South Park 84 (2004), 88 (2006), Rift House/Burn Valley 85 (2008); Hartlepool 1365 (2004), 1249 (2006), 1371 (2008); National: Survey of English Housing

65. Satisfaction with accommodation  Four in five Rift House/Burn Valley residents are satisfied with their accommodation (81%).  This has decreased significantly by 16 percentage points since 2004 and is now lower than Hartlepool Borough (93%) and the national figure (91%).

66. Culture and leisure Usage of local services Satisfaction with local services

67. Usage of local services QHAR4Which of the following services, if any, have you or a member of your household used in the last 12 months? Libraries Museums/art galleries Rift House/ Burn Valley Hartlepool Borough Sports clubs/facilities None Rift House/ Burn Valley Hartlepool 2004 % 2006 % 2004 % 2006 % 23253328 48505450 25 3027 14202521 6811 57416253 22271822 Children’s play areas Youth/community centres Public parks/open spaces Base: All respondents: Brinkburn/South Park 84 (2004), 88 (2006), Rift House/Burn Valley 85 (2008); Hartlepool 1365 (2004), 1249 (2006), 1371 (2008)

68. Usage of local services  The local services most commonly used by Rift House/Burn Valley residents are public parks/open spaces (64%) and libraries (52%).  Usage patterns of local services have not changed significantly over the past four years, but remain broadly similar to Hartlepool Borough as a whole.

69. Hartlepool Borough Rift House/Burn Valley Satisfaction with public parks/open spaces QHAR3FI would like you to tell me how satisfied are you with the quality of each in this area? 20042006 2008 % users very/fairly satisfied Base: All users: Brinkburn/South Park 49 (2004), 36 (2006), Rift House/Burn Valley 54 (2008); Hartlepool 687 (2004), 661 (2006), 762 (2008)

70. Satisfaction with public parks/open spaces  72% of the 54 Rift House/Burn Valley residents who use the public parks and open spaces in their area are very or fairly satisfied with this service. This is similar to the Borough as a whole where three-quarters of users (75%) are satisfied with the parks in their area.

71. Satisfaction with libraries QHAR3B How satisfied or dissatisfied are you with the quality of libraries in this area? Hartlepool Borough Rift House/Burn Valley Base: All respondents: Brinkburn/South Park 39 (2004), 44 (2006), Rift House/Burn Valley 44 (2008); 640 (2004), 619 (2006), 627 (2008) 2004 2006 2008 % users very/fairly satisfied

72. Satisfaction with libraries  Three quarters (75%) of the 44 Rift House/Burn Valley residents who use the libraries in their area are very or fairly satisfied with this service. This is lower than for the Borough as a whole where nine in ten residents (89%) are satisfied with the libraries in their area.  The bases for user satisfaction with other local services were too small to report.

73. Strengthening communities Community spirit Feeling part of the community People getting on well together Influencing decisions Involvement in voluntary activities Potential issues

74. QHAR1Would you say there is a lot of community spirit in this area? Hartlepool Borough Rift House/Burn Valley % yes Base: All respondents: Brinkburn/South Park 84 (2004), 88 (2006), Rift House/Burn Valley 85 (2008); Hartlepool 1365 (2004), 1249 (2006), 1371 (2008) 20042006 2008 Community spirit

75.  Around two in five residents in Rift House/Burn Valley (41%) say that there is a lot of community spirit in the area.  This has not changed significantly since 2004, and remains at a similar level to Hartlepool Borough (44%).

76. Feeling part of the community QCO1Overall, to what extent do you feel part of the local community? % great deal/fair amount Hartlepool Borough Rift House/Burn Valley Base: All respondents: Brinkburn/South Park 84 (2004), 88 (2006), Rift House/Burn Valley 85 (2008); Hartlepool 1365 (2004), 1249 (2006), 1371 (2008); National: Ipsos MORI Public Affairs Monitor National 2006 20042006 National 2008 2008

77. Feeling part of the community  Half (49%) of Rift House/Burn Valley residents feel part of the community.  This is about the same proportion as in all of Hartlepool Borough (52%), and has risen slightly within the neighbourhood since 2004 (from 36%).

78. People from different backgrounds NEWHAR1 Do you agree or disagree that this local area is a place where people from different backgrounds get on well together? % agree Base: All respondents: Brinkburn/South Park 88 (2006), Rift House/Burn Valley 85 (2008); Hartlepool 1249 (2006), 1371 (2008); National: Citizenship Survey 2007 Hartlepool Borough Rift House/Burn Valley 2006 National 2008

79. People from different backgrounds  About three in five Rift House/Burn Valley residents (62%) agree that their local area is a place where people from different backgrounds get on well together. This is consistent with results in 2006.  A slightly lower proportion of residents in Hartlepool Borough feel this way (55%).  Nationally, the percentage who feel this way is much higher, at 81%.

80. Influencing decisions QCO5Do you feel you can influence decisions that affect your area? % yes Hartlepool Borough Rift House/Burn Valley Base: All respondents: Brinkburn/South Park 84 (2004), 88 (2006), Rift House/Burn Valley 85 (2008); Hartlepool 1365 (2004), 1249 (2006), 1371 (2008); National: Ipsos MORI Public Affairs Monitor 20042006 2008 National 2004 National 2006 National 2008

81. Influencing decisions  A sixth of Rift House/Burn Valley residents (17%) feel that they can influence decisions that affect their area. This is a drop from 32% in 2004.  A slightly higher proportion (23%) of Hartlepool Borough residents feel this way.  The national figure (31%) is significantly higher.

82. Involvement in voluntary activities QCO6Have you been involved in any local organisation on a voluntary basis over the last three years? % yes Hartlepool Borough Rift House/Burn Valley 20042006 2008 Base: All respondents: Brinkburn/South Park 84 (2004), 88 (2006), Rift House/Burn Valley 85 (2008); Hartlepool 1365 (2004), 1249 (2006), 1371 (2008); National: Ipsos MORI Public Affairs Monitor National 2004 National 2006 National 2008

83. Involvement in voluntary activities  One in ten Rift House/Burn Valley residents (10%) have been involved in a local organisation on a voluntary basis over the last three years.  This is the same as levels of involvement across Hartlepool Borough, but lower when compared to the national figure (22%).

84. Types of voluntary activities 2008 QNEWHAR4A In the last 12 months have you done any of these things UNPAID for someone who isn’t a relative? Rift House/ Burn Valley Hartlepool Borough Decorating/home or car repairs Looking after property/pet Keeping in touch Routine household chores Babysitting/caring for children Giving advice to someone Transporting/escorting someone No help given in last 12 months Shopping/pensions/paying bills Base: All respondents: Rift House/Burn Valley 85 (2008); Hartlepool 1371 (2008)

85. Types of voluntary activities 2008  About half (48%) of Rift House/Burn Valley residents have not given any unpaid help in the last 12 months, compared with about six in ten (57%) Hartlepool Borough residents.  For those who do give help in Rift House/Burn Valley (44 people), this is most commonly giving advice to someone (22%), babysitting or caring for children (18%) or transporting or escorting someone (17%).  The types of help most commonly given are consistent between Rift House/Burn Valley and Hartlepool Borough as a whole.

86. Frequency of voluntary activities 2008 QNEWHAR4B In the last 12 months how often have you done this kind of thing? Rift House/ Burn Valley Hartlepool Borough Base: All who have given unpaid help in last 12 months: Rift House/Burn Valley 40 (2008); Hartlepool 556 (2008) Less often At least once a month At least once a week

87. Frequency of voluntary activities 2008  Of the Rift House/Burn Valley respondents who said they had given unpaid help in the last year, around a third (35%) had given it at least once a week.  Around one fifth (21%) help at least once a month and the remaining 44% help less often than this.  These figures are in line with the frequency of helping across Hartlepool Borough as a whole.

88. QQL3I would like you to tell me whether each of these things is a problem in this area? Rift House/Burn Valley Hartlepool Borough Problems with neighbours Teenagers hanging round Serious problems 2008 % a serious problem Base: All respondents: Rift House/Burn Valley 85 (2008); Hartlepool 1371 (2008)

89. Serious problems 2008  Of the community related issues that could be a potential problem in the area, teenagers hanging around on the street was identified as a serious problem by about one-third (36%) of residents.  This has risen significantly from 19% in 2004 and 16% in 2006, so that the concern about this issue within the neighbourhood is now much higher than across Hartlepool Borough and nationally.  Problems with neighbours is considered to be a serious issue by very few Rift House/Burn Valley residents (2%).

90. Teenagers hanging around QQL3I would like you to tell me whether each of these things is a problem in this area? Hartlepool Borough Rift House/Burn Valley Base: Brinkburn/South Park 84 (2004), 88 (2006), Rift House/Burn Valley 85 (2008); Hartlepool 1365 (2004), 1249 (2006), 1371 (2008); National: Ipsos MORI Public Affairs Monitor 20042006 2008 % a serious problem National 2004 National 2006 National 2008

91. Population profile Household composition Ethnicity Length of residence in area

92. Household composition Rift House/ Burn Valley Hartlepool BoroughNational 2004 % 2006 % 2008 % 2004 % 2006 % 2008 % 02/03 % 05/06 % 06/07 % Couple, dependents815 181915141713 Couple, no dependents3326 3328312925 Lone parent139141011 13 14 Other multi-person 121011878979 Single person 354034323536353738 Base: All respondents: Brinkburn/South Park 84 (2004), 88 (2006), Rift House/Burn Valley 85 (2008); Hartlepool 1365 (2004), 1249 (2006), 1371 (2008); National: Survey of English Housing

93. Household composition  One-third of Rift House/Burn Valley households (34%) are single person households. This is about the same as in Hartlepool Borough as a whole (36%).  One quarter (26%) of Rift House/Burn Valley households are couples with no dependent children and 15% are couples with dependents. This is also similar to the rest of the Borough.  Overall, the pattern of household composition is broadly similar between Rift House/Burn Valley and the national level; within the neighbourhood it has not changed substantially since 2004.

94. Ethnicity Rift House/ Burn Valley Hartlepool BoroughNational 2004 % 2006 % 2008 % 2004 % 2006 % 2008 % White100 9899 91.0 Mixed000**11.4 Asian00011*4.6 Black000*002.3 Chinese and any other ethnic group 002***0.9 Base: All respondents: Brinkburn/South Park 84 (2004), 88 (2006), Rift House/Burn Valley 85 (2008); Hartlepool 1365 (2004), 1249 (2006), 1371 (2008); National: Census 2001 data for England Note: An asterisk (*) indicates a percentage of less than 0.5% but greater than zero

95. Ethnicity  98% of Rift House/Burn Valley residents are White.  Hartlepool Borough is 99% White.  Nationally, the population is 91% White.

96. Length of residence in area Rift House/Burn ValleyHartlepool Borough 2004 % 2006 % 2008 % 2004 % 2006 % 2008 % Less than a year1189666 1 year but less than 3135111078 3 years but less than 5384798 5 years but less than 10972014 15 10 years but less than 20182122211716 20 years or more465135424847 Base: All respondents except those born at address: Brinkburn/South Park 82 (2004), 88 (2006), Rift House/Burn Valley 85 (2008); Hartlepool 1354 (2004), 1246 (2006), 1370 (2008)

97. Length of residence in area  About two in five Rift House/Burn Valley residents (42%) have lived in the area for between 5 and 20 years; a further 35% have lived there for more than 20 years.  The pattern of length of residence in the neighbourhood is similar to Hartlepool Borough as a whole, although residents across the borough are slightly more likely to have lived there 20+ years and less likely to have lived there between 5 and 20 years.

98. In summary

99. Key findings - 1  Rift House/Burn Valley is a neighbourhood where many residents have lived for five years or more and where the vast majority are either social renters or owner occupiers.  Perhaps because of this, satisfaction with the area as a whole is very high, as are ratings of quality of life and a feeling of being part of the local community.  However, satisfaction with accommodation is lower than the borough-wide average.  Rift House/Burn Valley residents are also now less likely to feel that they can influence decisions that affect their area.  Residents in Rift House/Burn Valley feel similarly to the residents of Hartlepool Borough as a whole about many common neighbourhood problems. Similarly, their feelings of safety and satisfaction with the police are not significantly different.  The issue of teenagers hanging around on the streets is considered to be a serious problem in the Rift House/Burn Valley area, more so than in Hartlepool Borough as a whole.

100. Key findings - 2  Fewer residents in the neighbourhood feel safe walking in the area after dark; however, overall feelings of safety have remained constant since 2004.  Rift House/Burn Valley residents tend to rate their health over the last year highly, though they eat slightly less healthily than other residents across Hartlepool Borough. The proportion of long standing limiting illness has decreased significantly over the past four years.  While most people don’t feel they need to improve literacy and numeracy skills, maths skills are most commonly identified as needing improvement.