1. Federal Aviation Administration Management Information Systems By: Jenn Urlacher

2. Agenda Case Summary Case Questions Summary

3. Case Summary FAA gives permission for airplane to land, takeoff, control flight paths, and monitor the thousands of flights each day. FAA faces many technological problems ranging from updating old computer equipment to dealing with computer outages.

4. Case Questions Control Weaknesses General Controls Operating Controls Processing Controls Control Totals Edit Checks Application Control

5. Case Questions Management, Organization, and Technology factors Choosing not to update technology Pencil and Paper Method Hiring an Information Technology Coordinator Eliminating computer technicians Communication gap

6. Case Questions Evaluate AAS AAS saw the need to update the computers, radar units, and communication network. Their goals included a decrease in operating costs, to improve system reliability and efficiency, and to make flying safer.

7. Case Questions Evaluate STARS Incorporate flight-plan data, air traffic automation systems, terminal–control facilities and radar systems Replace the 20 year-old system Have four computers at each site

8. Case Questions Complete Set of Controls Seek input from air traffic controllers Seek input from information technology coordinator Consider maintenance and operational aspects Costs of upgrading and staffing

9. Conclusion By updating technology, it will decrease the risks of accidents and will make the customers feel safer when flying.