1. CCT406: Capstone Design Course Class 1: Introduction

2. Welcome! A bit about us A bit about us A bit about you A bit about you

3. Course Structure Primarily organized around real-life clients and your group work towards understanding/resolving their concerns Primarily organized around real-life clients and your group work towards understanding/resolving their concerns Also – importance of learning about and participating in communities of practice relevant to your professional development Also – importance of learning about and participating in communities of practice relevant to your professional development Good practice and preparation for freelance consulting and entrepreneurial work – a common first job Good practice and preparation for freelance consulting and entrepreneurial work – a common first job

4. Clients Are being solicited and vetted now – any suggestions? Are being solicited and vetted now – any suggestions? Are real individuals/organizations with real concerns - you must communicate with them – and learn how to do so on mutual terms Are real individuals/organizations with real concerns - you must communicate with them – and learn how to do so on mutual terms Things to do/not do? Things to do/not do?

5. Assignments Personas and Use Case Scenarios Personas and Use Case Scenarios Networking Assignment Networking Assignment Final Project (Writeup) Final Project (Writeup) Final Project (Presentation) Final Project (Presentation) PM Documentation/Class Participation PM Documentation/Class Participation Final Exam Final Exam

6. Personas/Use Case Scenarios Understand the problem first – talk to client and learn more about their problems at a relatively deep level, and understand the core people as well Understand the problem first – talk to client and learn more about their problems at a relatively deep level, and understand the core people as well Represent those problems as use cases – e.g., stories of things that are not going to plan – featuring a set of personas (either real or ideal type construction) Represent those problems as use cases – e.g., stories of things that are not going to plan – featuring a set of personas (either real or ideal type construction) One use case scenario per group member (ideally 4- 5) – leads to four problems to potentially investigate – also a set of personas/characters relevant to all problems One use case scenario per group member (ideally 4- 5) – leads to four problems to potentially investigate – also a set of personas/characters relevant to all problems

7. Tips DO NOT SOLVE THE PROBLEM YET – potential solutions should not be discussed DO NOT SOLVE THE PROBLEM YET – potential solutions should not be discussed Scenarios can be told through a variety of media – text is fine, but storyboards, comics, video, etc. might work – depends on the narrative and the best way to tell it Scenarios can be told through a variety of media – text is fine, but storyboards, comics, video, etc. might work – depends on the narrative and the best way to tell it Ideally run this by client before submission – if not, definitely after – so you know you’ve got the problems/people right. Ideally run this by client before submission – if not, definitely after – so you know you’ve got the problems/people right. Change scenarios as required for final project Change scenarios as required for final project

8. Networking Assignment It’s not what you know, it’s who you know, and who knows you. It’s not what you know, it’s who you know, and who knows you. Most jobs are landed through personal connection, leveraging the strength of weak ties Most jobs are landed through personal connection, leveraging the strength of weak ties So get out there and get known… but where? As what? Largely up to you here – so think strategically for your own future (and ask for help!) So get out there and get known… but where? As what? Largely up to you here – so think strategically for your own future (and ask for help!)

9. Tips Further tips and deliverables to come Further tips and deliverables to come DO NOT just pick events at UTM or Sheridan – weak ties are the goal here. DO NOT just pick events at UTM or Sheridan – weak ties are the goal here. Where to look? What to do when there? What not to do? Where to look? What to do when there? What not to do? Document everything – take pictures, screenshots of social media/event invite, business cards, etc. Document everything – take pictures, screenshots of social media/event invite, business cards, etc. DO THIS EARLY – don’t assume there’s something relevant to go to two days before this is due! DO THIS EARLY – don’t assume there’s something relevant to go to two days before this is due! Go with friends if you’d like (but meet different people please.) Go with friends if you’d like (but meet different people please.) Some have done this before (e.g., 460…) - so do it again! Some have done this before (e.g., 460…) - so do it again!

10. Final Project (Written) Adapt from problems noted in first assignment Adapt from problems noted in first assignment Provide some environmental scan of problem environment – e.g., PEST, SWOT, Blue Ocean Provide some environmental scan of problem environment – e.g., PEST, SWOT, Blue Ocean NOW solve the problem NOW solve the problem Conceptual prototype is the goal – not necessarily finished product, but could be slices of product – examples? Conceptual prototype is the goal – not necessarily finished product, but could be slices of product – examples? Should include budget and communication log Should include budget and communication log

11. Tips Budget should be feasible and fair to all parties – design is a job, not charity. Budget should be feasible and fair to all parties – design is a job, not charity. Aim to be hired to complete the work – it happens Aim to be hired to complete the work – it happens Communication log should be verifiable – don’t fake this, we can check. Communication log should be verifiable – don’t fake this, we can check. Peer review to ensure equitable group participation – more on group dynamics later Peer review to ensure equitable group participation – more on group dynamics later

12. Final Project Presentation Representing your work to panel of industry experts (similar to Dragon’s Den/Shark Tank) Representing your work to panel of industry experts (similar to Dragon’s Den/Shark Tank) Quick clear presentation in Ignite format, plus Q&A Quick clear presentation in Ignite format, plus Q&A Be prepared for all sorts of questions – you should know your project very well at this point! Be prepared for all sorts of questions – you should know your project very well at this point! More to come on this later More to come on this later

13. Project Management/Participation Agile development process – weekly updates (at minimum!) with specific tasks assigned to group members, progress checks, and restatement of goals as required Agile development process – weekly updates (at minimum!) with specific tasks assigned to group members, progress checks, and restatement of goals as required Can use any PM tool – will look at a couple like Asana, but even a discussion group in Slate can do this Can use any PM tool – will look at a couple like Asana, but even a discussion group in Slate can do this Not just random texts/FB chat - has to have weekly goal statements and iterative development Not just random texts/FB chat - has to have weekly goal statements and iterative development Class participation also important – active presence valued here – do *not* plan to miss half this class. Class participation also important – active presence valued here – do *not* plan to miss half this class.

14. Final Exam Covering elements of UX design covered in class, Design is a Job, and guest lectures Covering elements of UX design covered in class, Design is a Job, and guest lectures Specific material to be tested dependent on what transpires in class – schedule is open to change based on guest lecture availability Specific material to be tested dependent on what transpires in class – schedule is open to change based on guest lecture availability More information to come later More information to come later