1. UTEP Office of Research and Sponsored Projects Results from Spring 2004 Satisfaction Survey SOURCE: UTEP Center for Institutional Evaluation, Research and Planning Presentation to the UTEP Research Advisory Council April 30, 2004

2. Office of Research and Sponsored Projects Satisfaction Survey1 Spring 2004 ORSP Survey: RESPONDENT PROFILE How often have you submitted a proposal to ORSP in the last 2 years? n = 127

3. Office of Research and Sponsored Projects Satisfaction Survey2 Spring 2004 ORSP Survey: RESPONDENT PROFILE How many awards have you received in the last 2 years? n = 127

4. Office of Research and Sponsored Projects Satisfaction Survey3 Spring 2004 ORSP Survey: PRE-AWARD ACTIVITIES Importance of Budget Preparation Services in Submission Process n = 125

5. Office of Research and Sponsored Projects Satisfaction Survey4 Spring 2004 ORSP Survey: PRE-AWARD ACTIVITIES Top 5 Areas of Satisfaction 1 1 Excludes Not Applicable Ratings n = 125n = 78n = 124n = 121n = 106 80.8%78.2%77.4%74.3%73.6%

6. Office of Research and Sponsored Projects Satisfaction Survey5 Spring 2004 ORSP Survey: PRE-AWARD ACTIVITIES Top 5 Areas Needing Improvement 1 1 Excludes Not Applicable Ratings n = 75n = 74n = 93n = 101n = 82 46.3% 42.0%40.9%37.9%33.3%

7. Spring 2004 ORSP Survey: POST-AWARD ACTIVITIES Top 5 Areas of Satisfaction 1 1 Excludes Not Applicable Ratings - few respondents rated Intellectual Property and Technology Transfer Services. Office of Research and Sponsored Projects Satisfaction Survey6 n = 90n = 32n = 83n = 75n = 24 82.2%81.2%79.5%78.6%70.8%

8. Spring 2004 ORSP Survey: POST-AWARD ACTIVITIES Top 4 Areas Needing Improvement 1 1 Excludes Not Applicable Ratings Office of Research and Sponsored Projects Satisfaction Survey7 n = 68n = 80n = 65n = 86 31.4%30.7%30.0%29.4%

9. Spring 2004 ORSP Survey: OVERALL RATING Overall, how would you rate your recent experience(s) with ORSP? Office of Research and Sponsored Projects Satisfaction Survey8 n = 127