1. Session 2154 Tracking Deliverables and Managing Change Don Kranz, CCM Director of Research PROCESSexchange, Inc.

2. Agenda Introductions Managing Change Capture the Request Deliver Frequent Results Track the Work Measure Productivity Reporting with Borland Tools Questions

3. Agenda Introductions Managing Change Capture the Request Deliver Frequent Results Track the Work Measure Productivity Reporting with Borland Tools Questions

4. Introductions Speaker – Don Kranz Acknowledgements Copyrights & Trademarks Expectations

5. Don Kranz PROCESSexchange, Inc –Director of Research Coad Certified Mentor 1 st Chairman - ACORD ObjX ARB 23 Years in Computer Industry 15+ Years - RUP / FDD / XP Co-Author A Practical Guide to Agile Unified Process Wife - Lisa –Children Don III, Jessica, Katrina Spent 3 years in Germany Avid Racing Photographer –10,000+ published Adirondacks – favorite vacation place

6. Acknowledgements Process Work –Mac Felsing –Ken Ritchie –Stephen Brown –Greg Wilson Borland ALM Work –Sean Burke –Jon Magrini –Greg Wilson –Rob Pak –Kieran Gobey –Phillip Hilgert –Serge Charbonneau

7. Copyrights & Trademarks Borland ®, StarTeam ®, Together ® and JBuilder ® are registered trademarks of Borland Software Corporation. CaliberRM TM is a trademark of Borland Software Corporation. Rational ®, Rational Unified Process ® and RUP ® are registered trademarks of International Business Machines Corporation. Unified Modeling Language TM and UML TM are trademarks of the Object Modeling Group Capability Maturity Model ® and CMM ® are registered trademarks of the Software Engineering Institute.

8. Expectations Level: Beginning Prerequisites: None. Description: Use Borland ALM solutions, such as CaliberRM, StarTeam, and Together to embrace change in your projects, manage deliverables, and produce meaningful productivity metrics that satisfy both management and development teams.

9. Agenda Introductions Managing Change Capture the Request Deliver Frequent Results Track the Work Measure Productivity Reporting with Borland Tools Questions

10. Managing Change The Change Management Process Set Up Environment –Server Side –Desktop Side

11. Set Up Environment

12. Server Side

13. Desktop Side

14. StarTeam Customization

15. Customize to support Risk and Request Management

16. Customize to support Iteration Management

17. Promotion Labels

18. Promotion States

19. Promotion Views

20. StarTeam Customization

21. Promotion Views

22. Agenda Introductions Managing Change Capture the Request Deliver Frequent Results Track the Work Measure Productivity Reporting with Borland Tools Questions

23. Capture the Request Enter the Request in StarTeam Review the Request in StarTeam Schedule and Assign Work for Request

24. Change Management Process

25. Service Request Form

26. Implement Iterative Process

27. Assign Tasks To Requests

28. Kick-Off / Review / Sign-Off

29. Agenda Introductions Managing Change Capture the Request Deliver Frequent Results Track the Work Measure Productivity Reporting with Borland Tools Questions

30. Deliver Frequent Results Implement an Iterative Process Assign Tasks to Requests Kick-Off / Review / Sign-Off

37. Agenda Introductions Managing Change Capture the Request Deliver Frequent Results Track the Work Measure Productivity Reporting with Borland Tools Questions

38. Track the Work Migrate the Request to Caliber Assign Feature Architects Identify Tasks Build a Feature List

39. Define Requirement for Request

40. Feature Plan

41. From StarTeam To Caliber

42. Agenda Introductions Managing Change Capture the Request Deliver Frequent Results Track the Work Measure Productivity Reporting with Borland Tools Questions

43. Measure Productivity Define the Milestones to Measure Capture Milestones for each Feature Summarize the Progress for Management

44. Capture Feature Milestones

45. Project Summary Report

46. Parking Lot Legend

47. Project Velocity Chart

48. Project Status Detail

49. Feature List

50. Feature Plan Detail

51. Agenda Introductions Managing Change Capture the Request Deliver Frequent Results Track the Work Measure Productivity Reporting with Borland Tools Questions

52. Reporting with Borland ALM Managing Changing –Iteration Plan –Risk List Tracking Deliverables –Project Summary –Project Velocity –Project Details

53. Agenda Introductions Managing Change Capture the Request Deliver Frequent Results Track the Work Measure Productivity Reporting with Borland Tools Questions

54. Summary Recap Questions

55. Questions? Tracking Deliverables and Managing Change

56. Thank You Session 2154 Tracking Deliverables and Managing Change Please fill out the speaker evaluation You can contact me further at … don@processexchange.com don@processexchange.com Office Hours: Tuesday 4:30 – 5:30 pm Lab