1. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Fleet Service Responder Hewlett-Packard Shawn Pratt Director

2. Here’s an idea: Fleet Service Responder Example: Give a Fleet Service Provider ability to acknowledge receipt of an issue on the printer w/ issue Print Assessment & Monitoring Notification of an issue on a device Ability to acknowledge the issue & push message Result Issue identified by service provider Message placed on device that service provider acknowledges issue, understands it and has stated projected fix timeframe JetAdvantage Management Customer Firewall Connector Current cloud tools Current DCA FMX Fleet Issue Notifier Fleet Service Responder

3. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Project Description Investigation, Design & Develop a small application, runnable from the HP Printer, providing service acknowledge for discovered issues. The goal of this tool is: Provide a HELP NEEDED button that can activate that an issue has occurred and resolution is needed. Send the event to IT/Managed Service provider who is monitoring & maintaining the device. Provide an acknowledgement response event that identifies an issue has been reported and approximate time for resolution.

4. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The implementation of this tool suite should be designed, developed, qualified and delivered with the following in mind (key student learnings): What’s in it for the student! 4 Understand industry trends in cloud computing, secure computing, data analytics, personally identifiable info vs. anonymous, smart systems. Agile Development processes (Planning, Architecture, Code, Qualification, Release lifecycle) Design Thinking concepts – customer problem to solution proposal investigation processes System design Use and development of Cloud technologies Use and development of API interfaces into SW and FW platforms User interface design XML data driven modeling Database modeling / understanding Secure code practices JavaScript / C++ code practice

5. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. UI Test Workflow Designer Hewlett-Packard John Fuller Project Manager

6. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Project Description Develop a tool that creates and manages test workflows w/ a single interface. The goal of this tool is: Test elements Design modeling. Interface to test framework systems.