1. 1 Calculating the costs of Information technology in higher education Paul Bacsich, Sheffield Hallam University £ + £ = £ ??

2. 2 IT in T&L work at SHU Costs of Networked Learning [JCALT] Real Costs of (Admin) IT [JCALT] T&L Round Table [JCIEL] NLN Evaluation [FEFC] e-tools for the e-University [HEFCE] CETIS associate partner [JCIEL] Also GENESIS [TEN-TELECOM], Upgrade [Obj 4], REMIT-MOE [ESF]

3. 3 CNL - Introduction... CNL 1 - 1999 Funded by JCALT, run by SHU Outcome - the theory and identification of the main issues Further funding from JCALT - CNL 2 Aims to transform the theory into a practical guide

4. 4 CNL1 outcomes Schema with the following features Multi-level Multi-stakeholder Activity Based Costing in line with Transparency Review guidelines Flexible allocation of overheads, including consumption-based Planning model Course life cycle of 3 phases

5. 5 CNL2 Project Update... Started August 2000 ABC Experts Contracted Research Team Active Faculty Engaged Interim Report Written Project Conclusion February 2001

6. 6 Activity Based Costing General Ledger Activities Cost Objects Budgets Business costs Attributes Function Process Normal Reallocate Direct Resource Drivers Cost Drivers

7. 7 Steps towards ABC Identification of Processes and Activities Allocation of Time against Activities (based on memory and records) Cost Driver Collection General Ledger Analysis Model Building Reporting

8. 8 Interim Thoughts Once engaged, participants enthusiastic! Links to IiP and EFQM should be explored Long time-scales are essential plus the sustained effort to get the necessary depth of study Project Team and Study Participants need to get along Champion Essential to Open Doors - and the time to do it

9. 9 Real Costs of IT 6-month study ending Dec 2000 Tries to do a CNL for Admin IT Draft Final Report nearly ready for select release to critical readers

10. 10 RCIT - some outcomes Same critique of conventional accounting as in CNL: need for ABC, stakeholders, etc Need softer measures of cost-benefit Life-cycle issues and costs Another 3-phase model to parallel CNL: Plan/Procure, Install/Operate, Enhance/Decommission More quantitative info than in CNL1

11. 11 TLT Round Table Costs are only a part of the issue Change management is key Round Table a particular approach (US) Participative Co-chairs Allow refuseniks Trialling this at SHU, UoS and TSC Need to establish a baseline - so survey

12. 12 Get in touch... I will be around for the rest of the conference After the conference you can get hold of our team via p.bacsich@shu.ac.uk Check out the project web sites at www.shu.ac.uk/virtual_campus/cnl and www.shu.ac.uk/tltr RCIT site coming real soon now