1. 1 Tatiana Lopes Functional Analyst at Auto Sueco

2. 2 Background Functional Analyst Information System Analyst Business Consultant Trainee in Business Process Management at Novabase; Business Consultant at VP Consulting; Functional Analyst at ALERT Life Sciences Computing; Functional Analyst at Auto Sueco (IT Department). Information Manager

3. Measure key performance indicators in order to manage the present and prepare the future Meet legal obligations and laws Optimize operational processes Why do companies seek information management professionals?

4. “First, people working in information management are going to need a very good background in information systems development and implementation, since that is what is needed today when establishing information management systems and services. The days when 'information' was still a hybrid concept, involving paper resources as well as digital, are almost completely gone, in business, industry, health care and local and national government.” What is the answer for all those needs? Software implementation Wilson, Tom. Information management today and tomorrow.

5. 5 Process Design Needs Identification Requirements Specification Code Development Functionalities Testing Deployment Managing Change Role of Information Manager in the Software Development Lifecycle

6. 6 RequirementsNeeds Functional Analysis Methodology Functional Analysis is the set of tasks, knowledge, and techniques required to identify business needs and determine solutions to business problems through requirement specifications. An adaptation from the “A Guide to the Business Analysis Body of Knowledge”, v1.6, International Institute of Business Analysis AS ISTO BE REQ SPEC

7. 7 Functional Analysis What is a process and how can we design them? A set of coordinated tasks and activities, conducted by both people and equipment, that will lead to accomplishing a specific organizational goal. In http://searchcio.techtarget.com/definition/business-process Process Input Output

8. 8 Functional Analysis Requirements Specification Analyst Software development team Client

9. 9 In http://www.projectcartoon.com How the customer explained it…

10. 10 Questions and Answers Thank you for your time! tlopes@autosueco.pt