2. Non Traditional Students They are working adults or non-working adults. Many are at or below the poverty line. The majority receive full Title IV funding. They are parents and many are single mothers. They have never been to college or have tried college and been unsuccessful. They have limited or no family support in terms of resources – money, child care, transportation. They have life issues which can and do derail them in their quest for a better life.

3. 2008-20092009-20102010-20112011-20122012-2013 Female80848182 Male20161918 Full time88718579 Part time12291521 2008-20092009-20102010-20112011-20122012-2013 Asian211<1 Black29222625 Hispanic16101211 White55655862 2+races 212 Full and part time18-2425-3435 plus 2008-2009403730 2009-2010423926 2010-201132 36 2011-20122935 2012-2013 STUDENT DEMOGRAPHICS The following data from the most recent IPEDS describes OBCs student population. Reported in percentages: Age Distribution: Ethnicity Statistics:

5. Appropriate schedulingSmall classesExtra academic supportIndividual or group tutoringPeer mentoring

6. Computerized Technology

7. Performance Based Outcomes Retention Placement Graduate Satisfaction Employer Satisfaction Student Learning Outcomes Review of Grades Faculty Performance GPA Analysis IT Certifications CMA Certifications

8. MANAGEMENT OF THE CAMPUS EFFECTIVENESS PLAN Assessment Tool CriteriaTimelineResponsibilityBenchmarkResults RetentionAIR/CARHistorical Rates and Key Operating StatsQuarterlyRG, DH, DOE74%Page 23-25 PlacementAIR/CARHistorical Rates, Key Operating Stats,& rates in OHMonthly/ Quarterly CS72%Page 26-28 Student Learning Outcomes Review of Grades Data is collected in Diamond D at the end of the quarter for active students and analyzed. QuarterlyDOE, DH, RG70% of students receive grades of A,B, and C Page 29-30 Faculty Performance Review Faculty are reviewed annually and rated on a scale of 1-5. Data is collected as reviews occur and analyzed. AnnuallyDOE, DIRRating of 3 as a minimum standard & 93% Page 30-31 Student Evaluation of Faculty Week 5,6 students are surveyed online. Surveys include facility, coursework and instructor effectiveness. Data is collected and analyzed. QuarterlyDIR, DOE, DH82% faculty effectiveness Page 31-32 GPA Analysis Data is collected for all active students in Diamond D at the end of the quarter and analyzed. QuarterlyDIR,DOE DH, RG 85% of students receive GPA>=2.00 Page 32-34 IT Certifications Upon course completion students can sit for the ITCompTia Certification Exams at OBC. Vouchers are valid for 1 year. Results are received immediately and analyzed. OngoingDOE, DH70% attempt 70%passPage 34-36 CMA Certification CMA Certification exam through the AAMA. Fourth quarter students apply to take the exam which is paid for as part of the enrollment agreement. Exam is scheduled after course completion and results sent to the student. OngoingDOE, DH90% attempt 70% pass Based on CAHHEP standards Page 36-38 Graduate Satisfaction Graduate Surveys Data is collected during exit interviews and analyzedQuarterlyCS,DIR, DOE90%satisfactionPage 38-40 Employer Satisfaction Employer Surveys Data is collected by phone, mail and online on an ongoing basis and analyzed QuarterlyCS, DIR90%satisfactionPage 40-42 Assessment of Campus Effectiveness CEP Review and Adjustment The Directors meet annually to review the results of the IEP and to plan for improvements. AnnuallyIEPAll benchmarks metPage 42-43 Responsibility Codes DIR Director RG Registrar DH Department Heads CEP CEP Committee CS Career Services Personnel DOE Director of Education

9. ASSESSMENT OF CAMPUS EFFECTIVENESS Assessment Tool ResponsibilityBenchmarkResults Retention AIRRG, DH, DOE 75% 76% Placement AIRCS 71% 94% Student Learning Outcomes Review of Grades DOE, DH, RG70% of students receive grades of A,B, and CMet Metric Faculty Performance Review DOE, DIRRating of 3 as a minimum standard for faculty & 93%Met Metric Student Evaluation of Faculty DIR, DOE, DH80% faculty effectiveness Met Metric GPA Analysis DIR,DOE,DH, RG85% of students receive GPA>=2.00Didnt meet Metric (at 80%) IT Certifications DOE, DH70% attempt 70%passNo but improvement noted CMA /RMA Certification DOE, DH90% attempt 70% pass Based on CAHHEP standards No and yes 81%/71% RMA CMA results Graduate Satisfaction Graduate Surveys CS,DIR, DOE90%satisfaction >95% Employer Satisfaction Employer SurveysCS, DIR90%satisfaction >95% Assessment of Institutional Effectiveness IEP Review and AdjustmentIEPAll benchmarks metPage 42

10. A Framework for Understanding Poverty Dr. Ruby K Payne

11. Faculty preparation and professional development. How adult learners learn – relevancy is paramount. Classroom instruction has to be student centered. Support services that focus on academics and life skills. Create a future orientation.