1. Accompanying notes to presentation What you need to know This presentation is part of the Art of connecting. There are four themes in total, each with their own customer presentation This presentation is intended for use with customers. It provides an overview of our capabilities and the related services we offer It’s designed to be used as part of an interactive discussion responding to customer interest The slides in this presentation may be mixed and matched with slides from the other themes in the Art of connecting, to create a deck tailored to your customer’s specific interests Use the attached script as a guide for the presentation, and a basis for your discussion. Note to presenter: this slide is NOT to be shown or distributed to customers

4. Partner with BT and we can help you… See security threats coming We employ a 2,000-strong security team to protect you from new and emerging threats Secure your future We partner with the major suppliers and vendors in the security market to road-test the products of the future and ensure innovation Be clear on where you stand and what you need We helped a leading international bank meet stringent operational risk standards Join up your defences We helped the UK’s Ministry of Defence tackle security challenges

5. See security threats coming We employ a 2,000-strong security team to protect you from new and emerging threats Secure your future We partner with the major suppliers and vendors in the security market to road-test the products of the future and ensure innovation Be clear on where you stand and what you need We helped a leading international bank meet stringent operational risk standards Join up your defences We helped the UK’s Ministry of Defence tackle security challenges Our security consultants can help you: pare back and simplify your security technology to avoid overlaps and confusion, and plug gaps identify vulnerabilities in your network, applications and infrastructure embed security in your cloud network, with measures like virtual firewalls overhaul your policies for mobile devices monitor, manage and optimise your network for maximum protection. Hacking the bank A leading international bank has employed our ethical hackers for a decade to probe its systems and uncover vulnerabilities before criminals can find them. Our team tests the bank’s systems and the standard industry applications it uses internally. It’s not uncommon for them to find faults. The bank hasn’t suffered a significant security breach in those ten years, but it could have: at one point, for example, the BT team showed how it could bring down the bank’s website through a distributed denial-of-service attack. Standard web protection systems hadn’t detected the threat. See security threats comingJoin up your defencesBe clear on where you stand and what you need Secure your future

6. Our cyber security solutions help you: see any concurrent attacks happening via multiple channels watch your data, spot anomalies, decide what to do about them and take action fast significantly reduce your risk profile and protect you from the negative impact of a cyber-attack. Taking our own medicine On the whole, everything we sell in the marketplace we use ourselves to protect our own business. And we’ve developed our own technology and insights that we’re passing on to our customers. That means we can give every asset its own risk rating based on combined physical and cyber security intelligence. So if for example someone uses the laptop of a person based in London to log into the network in Hungary, we’ll spot it. And we’ll use the information to make sure it’s not a serious security breach. See security threats comingJoin up your defencesBe clear on where you stand and what you need Secure your future

7. Our cyber security solutions help you: anticipate problems so that you can react, recover and maintain key business operations improve the quality and timeliness of decision-making achieve visibility across your network resources. Defending the defence MOD wanted to integrate existing system security information sources to create a centralised security capacity and expand its situational awareness. BT designed and deployed a fully accredited cyber-defence solution called Assure Cyber to deliver round-the-clock support. Assure Cyber is helping the MOD identify potential vulnerabilities more effectively, reducing the window of exploitation open to threat sources. See security threats comingJoin up your defencesBe clear on where you stand and what you need Secure your future

8. Our security and risk management solutions help you: protect against unknown, zero-day attacks access to the latest security technology at competitive prices fight blended attacks across web and email threat vectors anticipate problems so that you can react, recover and maintain key business operations with confidence. We can offer you the latest security developments from major suppliers and vendors in the market Working with us, you can be sure you’ll get all the latest developments because we’ve formed partnerships with the major suppliers and vendors in the market. Any new products are first tested in our Lab, then road tested in our own network before being offered to our customers – so we are confident we supply you only the best products. We also keep our skills up to date working with the UK’s intelligence and security organisation GCHQ and the National Crime Agency. See security threats comingJoin up your defencesBe clear on where you stand and what you need Secure your future

9. We’ll continue to deliver fantastic solutions… …so you keep getting stunning business outcomes

10. Turn your vision into reality Security threats are evolving, but we can help you stay protected You want to: Fortify your IT estate Enable rapid response to emerging threats Boost your credibility among consumers. We can make this happen via: A continuous cycle of rethinking risk to meet a constantly changing threat landscape Finding the right blend of different technologies and infrastructure elements.

11. Get started today We think about the assets, the people, and the processes, and combine these with both network and security intelligence to help you stay ahead of security risks. Consider these next steps See the technology in action Visit our virtual showcase or book a visit to your local showcase through your BT Account Manager www.virtualshowcase.bt.com

12. bt.com/globalservices