1. Carolyn P. Phillips M.Ed, ATP Georgia Department of Labor Pass It On Center phone: 404-638-0384 email: carolynpphillips@mindspring.com www.passitoncenter.org Successful Practices to Pass It On

2. Minnesota - You are Leading the Way & Making a Difference

3. Agenda RSA Grant - Thank you Jeremy Pass It On National Center for AT Reuse The Power of Assistive Technology ReBoot Model Friends of Disabled Adults and Children Model G-Trade Model The STAR Network AT Reuse Initiative Connecting the Dots & Lessons Learned What will Reuse Model Look like for Minnesota

4. Guiding Principles We – Collectively – are Brilliant & Can find an Innovative Path and Create Brighter Futures We must Think, Live and Act from a place of Abundance – We Have enough time, money, resources… We Must Focus on Abilities! YOU have the Power to make the Difference! Change vs. Progress (Bob Phillips) Georgias AT Act Program

5. Why Reuse AT? Assistive Technology (AT) reutilization is a concept that was born out of need. From local grassroots efforts, it has grown to become a nationally recognized response to providing AT to those people who would otherwise go without.

6. Why Reuse AT? The benefits in the lives of people able to finally tap the potential of AT far outweighs whatever costs we have born in developing Georgias ReBoot program, Friends of Disabled Adults and Children, too! (FODAC), and G-Trade. We have, however, also experienced the incredible frustration of knowing that our efforts have been limited due to the lack of resources.

7. National Task Force for AT Reuse Purpose: Identify and find solutions to national issues affecting AT Reuse. Participants: Association of Assistive Technology Programs (ATAP) National Assistive Technology Technical Assistance Project (NATTAP) Assistive Technology Industries Association (ATIA) Rehabilitation Services Administration (RSA) State AT Projects – Beth Mineo–Mollica, Sara Sack, Jane Johnson, and Julie Nesbit Center for Assistive Technology and Environmental Access (CATEA) Others are being added

8. National Classification System & Survey of Reuse Programs Sanitization and Liability Outcome Measures for AT Reuse Programs Medicaid AT and Reuse AT Reutilization and Vendor Issues Successful Policies, Practices, Procedures & Quality Indicators Disaster Response Useful Life and End-of-Life Issues Sustainability Current National Task Force Study Groups

9. National Classification System and Survey of Reuse Programs Identify and research various elements of AT reuse models. Phase I survey: Collaboration with NATTAP – 600 AT Reuse programs Phase II survey – More in depth look at some of 600 Searchable database of AT Reuse programs in all states and territories PLEASE, list your program!

10. Sanitization Develop and facilitate use of appropriate policies, practices and procedures concerning sanitization. Collect all policies, practices, procedures, waiver forms, and information about sanitization of AT reuse grantees Review them – develop guidelines, check list Audio conference, web-based materials and training at annual conference PLEASE, Send your forms, policies and procedures to us.

11. Liability Explore and develop policies, practices and procedures concerning liability protection. Collect all policies, practices, procedures, waiver forms, and information about liability insurance of AT reuse grantees Review them – develop guidelines, sample form Audio conference, web-based materials and training at annual conference PLEASE, Send your forms, policies and procedures to us.

12. Liability Issue Categories Products Volunteers Consumers *Liability levels affected by whether you directly rehabilitate/recycle the equipment and resell/distribute, engage in a consumer matching or pass through redistribution, or simply create a marketplace for the exchange of goods.

13. Products Sanitization Particularly for DME, but important for all equipment Safety/Condition of the Equipment Training/Use/Misuse of the Equipment Privacy Copyright Laws/Licensing Durable Medical Equipment Health Compliance Issues for Sale/Resale/Distribution

14. Volunteers Volunteer Safety Shielding Volunteers from actions within their job description Volunteer Negligence Shielding organization from actions outside of Volunteers scope

15. Pass It On Web Site Designed to Create a National Network Share Resources Grow Your Program Solution Center We Need Your Help! passitoncenter.org

17. Exploring the Power of AT Reuse! Georgia Assistive Technology Project, Tools for Life Department of Labor/Georgia Vocational Rehabilitation Program/Assistive Technology Unit 1-800-497-8665 www.gatfl.org ReBoot-ATRC

18. If we Nurture our Dreams, they will take Root in our Souls & Bear Fruit in our Lives Over 7,300 ReBooted and counting…

19. A 501c(3) nonprofit affiliated with TFL Designed to Increase Access to & Acquisition of AT Focused on: Education, Employment, Community Living and IT/Telecommunications. ReBoot-ATRC

20. ReBoot ReBoot is a nonprofit, statewide, collaborative effort dedicated to actively promoting independence for people with disabilities through Assistive Technology & computer recycling. Over 7,900 recycled computer systems with people throughout Georgia. ReBoot - Georgias Computer and AT Reutilization Program ReBoot–ATRC: www.reboot-atrc.org

21. ReBoot How We Recycle ReBoot–ATRC: www.reboot-atrc.org Acquires Equipment Evaluate EquipmentRepair / Load Software Distribute & Train Start

22. Tax receipt for charitable donation Request a recycling donation of $10 per system Assures that items are kept out of our landfills ReBoot Benefits of Recycling ReBoot-ATRC: www.reboot-atrc.org Tax Benefits Minimal fee Environment

23. Many Options to Suite Many Needs! Pkg A - $0 300-450 MHz, no sound, no modem, 98 OS Pkg AG+ - $35 300-450 MHz, sound, speakers, no modem Pkg B - $150 500-700 MHz, 5-10 GB Hard Drive, 64 RAM, A Drive, CD ROM, sound, speakers, modem, 2000 Pro OS Pkg C - Custom built to your needs. Price starts at $150 Laptops - Available based on supply. Price starts at $150 Pkg D - New System built to your request. Price quoted ReBoot-ATRC: www.reboot-atrc.org ReBoot

24. Be an individual with a disability (any age), or be a senior, or an agency providing disability services Give 20 hours of volunteer time to a nonprofit of your choice Complete the application, receive computer and basic training session ReBoot Getting a Computer ReBoot-ATRC: www.reboot-atrc.org

25. No Cost Cost ReBoot – Georgias Computer Recycling and Reutilization Center

26. ReBoot - Georgias Computer and AT Reutilization Program Help desk available by phone ReBoot & other system repairs are done at our site 6 month to 1 year warranties on all hardware ReBoot Support Training for outreach sites ReBoot Technical Support

27. FODAC is a statewide provider of Durable medical equipment and has given away over 16,000 wheelchairs since 1986. 45 states and 65 countries have received some equipment over those years. FODAC is providing the physical needs of people with disabilities of all types and ages through: Durable medical equipment - wheelchairs and mobility aids Ramps for Champs – home access ramps and modifications ReMount – wheelchair and scooter lifts for vehicles Disposable medical equipment – catheters, braces, liquid nutrition, etc. Friends of Disabled Adults and Children, Too! FODAC: www.fodac.org

28. Durable Medical Equipment FODAC provides wheelchairs, scooters, bathroom aids, hospital beds, walkers, quad canes, and a host of other items such as standers, corner chairs and numerous other therapeutic aids. FODAC has collection sites around Atlanta and nearby cities that collect used DME. FODAC picks up these donations from local rehab hospitals, DME companies, and homes. Equipment is checked out, cleaned by staff and volunteers, and issued to clients who have no benefits or who have to wait for benefits from Medicare/Medicaid. FODAC averages 2000 clients served each year, some with multiple items. Friends of Disabled Adults and Children, Too!

29. FODAC is unique among non-profit organizations in that the value of services provided to clients greatly exceeds the cost of delivering the services. Donated equipment is received at no cost. It comes from people who have made progress and dont need it anymore, outgrew it, got a new one, or died. The refurbishing process adds value to the equipment and the new family saves the cost of purchasing the items. Friends of Disabled Adults and Children, Too! FODAC: www.fodac.org

30. The total value of services provided by FODAC since its inception has been over $50,000,000. The cost of providing these services has been $5,575,036. That means that for every dollar FODAC has spent, $9.39 in services were provided. Friends of Disabled Adults and Children, Too! FODAC: www.fodac.org

31. G-Trade Georgia's Assistive Technology Online Equipment Exchange Program Web-based FREE resource for finding and exchanging assistive technology (AT) devices online Place an ad requesting items for sale, donation, or needed Georgias AT Act Program

32. The Southeastern Technology Access and Reuse (STAR) Network is designed to meet the Challenges of AT Acquisition. Thank You RSA! STAR Network

33. STATEWIDE INDEPENDENT LIVING COUNCIL OF GEORGIA, INC Combining Efforts to develop Tools for Independent Better Serves Georgia! LIFE ILC BAIN ILC Multiple Choices ILC DisAbilility Link NW

35. STAR Network Outcome Maximized independence through AT/DME Services for individuals with disabilities in underserved communities of GA and the Southeast.

36. STAR Network Outcome Measures AT service access Distribution of AT/DME reuse equipment Reuse equipment is at a lowered cost Consumer independence or increased activities in their education, community or work roles Improved quality of life

37. Begin with the End in Mind!

38. Getting Started: Define the program; Clarify planning parameters – how much time & resources can you put toward the process? Decide whose input you want/need; Decide how you will structure the process; Decide how you will manage the process; Collect the needed information; and Develop a workplan. Minnesota Reuse Model

39. Focus on: Diversifying Funding, Building Organizational Capacity Building more Community Support Minnesota Reuse Model

40. Vision & Results Orientation: Self-Assessment SummaryVision and Results Orientation Self-Assessment Prioritizing Existing Strategies and Activities Prioritizing YOUR LOGIC MODEL YOUR Minnesota Reuse Model

41. Are you a Connector? The Tipping Point - Gladwell If Not – meet one! What makes someone a Connector? The first--and most obvious--criterion is that Connectors know lots of people. They are the kinds of people who know everyone. All of us know someone like this. But I don't think that we spend a lot of time thinking about the importance of these folks.

42. Connecting the Dots! End-User Training? Marketing Participants? Donors? Volunteers Skilled Techs? Model? Storage - Space? System? Licensed Software?

43. Connecting the Dots with Strategic Partnership! Explore Models! National Cristina Foundation – 1997 Used What You Learned Here AT Projects – Learn from others, NEAT!, Kansas, Nebraska, Virginia and the list goes on Steal/Borrow…and Give Credit! Identify Your Partners Who should be at the table? (96) Diversify – public, private, non-profit Not all will buy-in immediately – dont hold it against them Model?

44. Connecting the Dots with Strategic Partnership! Continue to Identify Your Partners TIP: Evaluate and Evolve! Who should be at the table? RESNA, ATAP, ATIA, ATA, Goodwill I hope your list Grew while you where here. TIP: Move toward Sustainability with each Connection Diversify – public, private, non-profit Not all will buy-in immediately – dont hold it against them Model?

45. Strong Supporters within the First year! Assistive Technology Resource Centers (ATRC) Vocational Rehabilitation Assistive Work Technology, VR Department of Education – GPAT Statewide Independent Living Council Independent Living Centers Council on Aging HP, IBM & EDS TIP: Hold a State or Region Stakeholders Meeting Communicate & Share Your Vision! Go where the dream makes sense Avoid …in 1918 we tried that and it Flopped Promote Buy-In and Build Champions! You can accomplish anything if you dont care who gets the credit. Post your Model for all to see Connecting the Dots with Strategic Partnership! Model?

46. Pallets, Pallet Mule, Racks, Gaylord Boxes Donated by Allegiance – (Yellow Pages – 1999) End-Of-Life Recycler Re-Connected after a few years TIP: Never Burn Bridges! Georgia Tech Senior Project 1 Semester Interviewed Everyone, Buy-In, TIP: Introduce Change Slowly! All Graduated! Storage - System? Connecting the Dots with Strategic Partnership!

47. Donated Space at FODAC Paid for space after 1 st year Out grew space and move down the street 2001 TIP: Communicate & Share Your Vision! King Properties – (Donated a Computer) $3.25 a square foot – wrote off rest as a donation Alston & Bird (Touch the Future Board) drew up agreement – FREE! CollectiveGood (Comdex & EPA Meeting) Sub-lease & a percentage Storage - Space? Connecting the Dots with Strategic Partnership!

48. Research! Do site visits Partner with an EPA friendly Company Contact - Department of Natural Resources Allegiance – (Yellow Pages – 1999) End-Of-Life Recycler Re-Connected after a few years TIP: Find a Partner you Trust! Avoid Eyewitness News Story from a different Point of View Storage - End-Of Life Connecting the Dots with Strategic Partnership!

49. Strong Collaboration with: Assistive Technology Resource Centers (ATRC) Independent Living Centers Assistive Work Technology – VR/GDOL High School/High Tech VR/GDOL Connecting the Dots with Strategic Partnership! End-User Training?

50. Planting Seeds for Partnerships Keep it Simple Who Do You Know? Create a Map Mark Johnson - GA – WHO MN Connectors? Private Companies Who are you talking with? HR Network GDOL Employer Committee Government Surplus Local, State, Federal Build your Board/Advisory Council HP, IBM, PriceWaterHouse Coopers Marketing Participants? Donors? Connecting the Dots with Strategic Partnership!

51. Social networking sites like Care2, MySpace, and Tribe can play a key role in helping your organization meet other nonprofits, find donations, share information, and more. Does your organization use a wiki? Google your organization – what do you find? Connecting the Dots with Strategic Partnership! Marketing Participants? Donors?

52. Worked with the Computer Equipment Disposal and Recycling Council Pollution Prevention Assistance Division Sponsor of HB-2, Rep. Terry Coleman Connecting the Dots with Strategic Partnership! Marketing Participants? Donors?

53. Microsoft Teams With Tools for Life to Provide PCs To People With Disabilities Innovative Program Gives New Life to Old Computers ATLANTA, April 21, 1999 As part of its continued effort to make computer technology accessible to all individuals, Microsoft Corp. is teaming with Tools for Life, a program operated by the Georgia Department of Human Resources, to update and distribute 80 PCs for free to people with disabilities. Microsoft's contribution to the project includes software valued at $23,000 and a long-term commitment to support Tools for Life's mission of enabling Georgians with disabilities through the use of technology. "Microsoft is working hard both locally and at the corporate level to extend access and training to people with disabilities," said Marty Paradise, general manager, Southeast District, Microsoft. "A major part of this effort involves supporting the important work of organizations like Tools for Life." Connecting the Dots with Strategic Partnership! Licensed Software?

54. The Microsoft Authorized Refurbisher (MAR) Provides Microsoft Windows Operating Systems to PC refurbishers To be a Microsoft Authorized Refurbisher, you must: Supply 50 or more computers per year to charities, schools, or families. Be a commercial, nonprofit, school, college, or government-based refurbisher. Be located in the United States Connecting the Dots with Strategic Partnership! Licensed Software?

55. TechSoup Stock connects nonprofits with donated and discounted technology products. Both corporate and nonprofit technology partners including Cisco, Groundspring, Microsoft, and Symantec. Low administrative fees that include shipping, handling, and customer support. Connecting the Dots with Strategic Partnership! Licensed Software?

56. Partner with Hands On Atlanta! Partnered with Perimeter College and FODAC to Offer PC Classes on site We offered A+ in exchange for 100 of volunteer work Become a member of PC User Groups TIP: Pay for Volunteers to attend training and sharpen their skills Listen! Connecting the Dots with Strategic Partnership! Volunteers Skilled Techs?

57. What are Our Outcomes? Who are Our Partners? Elizabeth Grossman - 5/31/2006 The Digital Age was expected to usher in an era of clean production… Deep within every electronic device lie toxic materials that make up the bits and bytes, a complex thicket of lead, mercury, cadmium, plastics, and a host of other often harmful ingredients. Americans alone own more than two billion pieces of high tech electronics and discard five to seven million tons each year. If you sit at a desk in an office, talk to friends on your cell phone, watch television, listen to music on headphones, are a child in Guangdong, or a native of the Arctic, you are part of this story. The answers lie in changing how we design, manufacture, and dispose of high tech electronics.

58. Create Champions and Ownership Communicate Listen Evaluate and Evolve Continue to Grow and Share the Vision & Mission Celebrate your Partners, Volunteers and Participants! Media Spotlight Connecting the Dots with Strategic Partnership!

59. If a person does not keep pace with his companions, perhaps it is because he hears a different drummer. Let him step to the music which he hears, however measured or far away. - Henry David Thoreau Pass it On!

60. THANK YOU! Genius? Nothing! Sticking to it is the genius! I've failed my way to success. --Thomas Edison