1. 2013 NCPMI Annual Conference Lee Congdon Chief Information Officer @lcongdon

2. 2013 NCPMI Annual Conference Twitter: @lcongdon You must analyze your situation There are no guaranteed formulas Situations are not static Challenge creates opportunity

3. 2013 NCPMI Annual Conference Twitter: @lcongdon Moving from industrial to information society Old tools are becoming less relevant Consumer solutions are driving technology Always connected is the norm Social tools are dominating

4. 2013 NCPMI Annual Conference Twitter: @lcongdon Collaboration and contention Appetite for and acceptance of change Pace of change in external climate Resource constraints Tactical versus strategic

5. 2013 NCPMI Annual Conference Twitter: @lcongdon The Open Source Way is our leadership style at Red Hat If you have the culture you need, cherish and nurture it If you don’t have it, you and your organization must build it

6. 2013 NCPMI Annual Conference Twitter: @lcongdon Right people Solid leadership Relevant objectives Right motivation Growth opportunities

7. 2013 NCPMI Annual Conference Twitter: @lcongdon Project and program management enables strong leadership Without basic capability, leading change becomes even more difficult Industry best practices can help

8. 2013 NCPMI Annual Conference Twitter: @lcongdon Great starting point for what you need Obviously, must be tailored Help and documentation available Not the ultimate goal

9. 2013 NCPMI Annual Conference Twitter: @lcongdon Just because it works today… Sometimes it takes multiple approaches Fail fast is worth considering Foster an expectation of innovation

10. 2013 NCPMI Annual Conference Twitter: @lcongdon Even more mobile Even more social Ubiquitous, utility computing (= “cloud”) Global audience

11. 2013 NCPMI Annual Conference Twitter: @lcongdon Traditional means will continue Business social is the new frontier Internal and external communications are both essential Personal and work personas are becoming less independent

12. 2013 NCPMI Annual Conference Twitter: @lcongdon Passion for the mission Global is the new normal Rapid growth is a great problem to have Resources play a vital role People remain the essential ingredient

13. 2013 NCPMI Annual Conference Twitter: @lcongdon People thrive when they are part of a community connected by their ideas and passions

14. 2013 NCPMI Annual Conference Twitter: @lcongdon People grow and learn by sharing, not withholding information

15. 2013 NCPMI Annual Conference Twitter: @lcongdon The best ideas win Respect is earned by making visible contributions, rather than just by title or rank

16. 2013 NCPMI Annual Conference Twitter: @lcongdon People are given the opportunity to offer ideas and feedback to both peers and leaders

17. 2013 NCPMI Annual Conference Twitter: @lcongdon These traits lay the foundation for leading the Red Hat way, but people must also trust that a leader has their best interests at heart

18. 2013 NCPMI Annual Conference Twitter: @lcongdon Put a vision in place early Repeat it and communicate it Change it carefully

19. 2013 NCPMI Annual Conference Twitter: @lcongdon You won’t be appreciated Adapt and prioritize Generate value You won’t be (fully) appreciated

20. 2013 NCPMI Annual Conference Twitter: @lcongdon Have a plan, but don’t be locked in Since things change, you must change Listen to your people and your customers Listen to your boss, your CEO, your Board Monitor the environment

21. 2013 NCPMI Annual Conference Twitter: @lcongdon Friends and frenemies Know the sources of power in your enterprise Long term collaboration Tactical collaboration

22. 2013 NCPMI Annual Conference Twitter: @lcongdon Management is doing things right; leadership is doing the right things Peter F. Drucker

23. 2013 NCPMI Annual Conference Lee Congdon Chief Information Officer @lcongdon

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