1. Credit to paradigm4 – found on Flickr Julie Hannaford jhannaford@oise.utoronto.ca April 15 & 16, 2009 http://homespace.oise.utoronto.ca/~hannafo3/TPLWeb2.0.ppt

2. Let’s Get Started …

3. Some Preliminary Thoughts Web2.0 requires us to think about how we interact with our users – greater chance for communication, collaborations Need for greater trust (radical trust) Change in our roles – are we still the “gatekeepers”? How can we draw our users in? Ypulse Youth marketing to teens, tweens and Gen-Y Ypulse K-12 educators are increasingly interested in Web2.0 They have some fabulous uses of Web2.0 technologies Implications for public libraries

4. Preliminary Thoughts II There is a whole, different generation of computer users Millennials: “Born with the Chip” – describes behaviour of Millennials “Born with the Chip” How can we support these users with their information needs? Young students’ perceptions of privacy often differ from the adults in their life Can we play a role in helping them learn about these issues?

5. Blogs - Regina Public LibraryRegina Public Library

6. Toronto Public Library

7. Night – Elie Wiesel

10. Blog Uses Use for: Internal staff communication Informing users about news at your library; keeping them up to date Maintaining current awareness Engaging them with materials in your library Enable commenting so that you can dialogue with your users; get their feedback and suggestions Embed lots of visual content – audio, video clips, etc.

11. Librarians who Blog Blog without a Library Tame the Web 10 Technologies & 10 Ideas to Improve Library Productivity Stephen’s Lighthouse Josie Parker – Director’s Blog at AADL

12. Some Things to Consider It’s a time investment: you need to keep it current! Doesn’t have to be one person who updates it; everyone can participate Know your audience and market to them: “if you build it, they might not come” http://blogwithoutalibrary.net/talk/blogu/marketingtentips.ppt http://blogwithoutalibrary.net/talk/blogu/marketingtentips.ppt Add links to your blog from the library website, or your institution’s home page, etc. Have the most recent posts and/or comments appear on library home page Word of mouth; posters, flyers, etc.

13. Some Things to Consider II Allow commenting This allows you to engage, but do you need to monitor what is being posted? Need for moderation? Changes the power dynamic between library staff and users – change in library role: gate keeper How do we measure success?

14. delicious Social bookmarking/tagging of websites Store favourites in ways that are meaningful to you Add people to your network; subscribe to tags that are of interest to you; search for others’ sites Share your stored sites with others by forwarding them on (for: username tag)

15. Library Examples Check out the delicious users on this list: http://www.libraryjournal.com/article/CA6479377.html Provide links to useful sites for your users Use delicious to store your recommendations Thunder Bay Public Library: Thunder Bay Public Library

16. Thunder Bay PL – Tag Cloud

17. Thunder Bay PL – delicious

18. Would it Work Here? http://kidsspace.torontopubliclibrary.ca/genCategory15748.html

19. Library Thing “The world’s largest bookclub” Use it on a library blog for library staff to share their favourites using LibraryThing’s Tools:LibraryThing’s Tools Put the tags into your library’s OPAC: http://www.librarything.com/forlibraries/ http://www.librarything.com/forlibraries/

21. aadl.org (SOPAC)

22. FlickrFlickr & Flickr ToysFlickr Toys

23. Library Examples – Hennepin County Library Upload photos of library events; allow commenting so that users can provide feedback Hennepin County Library Invite participation! http://www.hclib.org/pub/bookspace/hpphotos.cfm http://www.hclib.org/pub/bookspace/hpphotos.cfm

24. Hennepin County Library

25. Flickr – Clemens & Alcuin Use Flickr to display new books http://www.flickr.com/photos/csbsjulibrary/3342110198/

26. Flickr – Library of Congress Get help with archival material: http://www.flickr.com/photos/csbsjulibrary/3342110198/ http://www.flickr.com/photos/csbsjulibrary/3342110198/

27. LOC – Emory Buckner http://www.flickr.com/photos/library_of_congress/2909005775/

28. Some Things to Consider Get permission – give credit if you’re using someone else’s images Advanced search allows searching for images within Creative Commons licensing system Creative Commons Consider copyright issues – teach about copyright Usage agreement

29. Facebook/MySpace http://www.myspace.com/tplramp

30. Hennepin County Library

31. Library Uses Stay current with colleagues: write on their walls, see their newest photos, read their posts Stay up to date on library issues by joining library groups: Library 2.0 Interest Group Digital Reference in Facebook Information Literacy Interest Group (ILIG) FacebookAppsforLibraries Connect with library users to answer their reference questions/communicate

32. Some Things to Consider Privacy/Ownership issues Caching; students’ understanding of privacy vs. ours – how can we help them/educate them? Do we need to? Students may consider librarians’ use of Facebook/MySpace an intrusion on their territory Let them come to you Do you have the infrastructure to support access? Bandwidth issues; time limits on computers Facebook has become a preferred style of communication for students Consider how we can make that work for us

33. Wiki Library Examples http://staffwebtour.wikispaces.com/

34. St. Joseph County Public Library - Subject Guides/Pathfinders

35. Blogging Libraries Wiki

36. Library Success: A Best Practices Wiki

37. YouTube Library Uses Library tours and events: Columbus Public Library Ready for Reading – TPL TPL Channel At the Library – Summer Reading Program After Harry Potter – London Public Library – Kids book reviews After Harry Potter – London Public Library Information literacy videos: Research @ Your Library Have a contest and get your users to upload content LOL @ Your Library

38. Twitter Library Examples Other Libraries on Twitter: http://lindyjb.wordpress.com/2009/01/10/libraries-on- twitter-updated-list/http://lindyjb.wordpress.com/2009/01/10/libraries-on- twitter-updated-list/ http://twitter.com/torontolibrary

39. Library Journal

40. New York Public Library

41. QUESTIONS?COMMENTS? Thank you!

42. References/Additional Readings: Arnold, J., Chittenden, L., Ellis, K. D., Eubanks, J., Godwin, I., McDonald, E., et al. (2007). What's the ballyhoo about blogs? Serials Review, 33(3), 175-187. doi:10.1016/j.serrev.2007.05.008 Bolan, K., Canada, M., & Cullin, R. (2007). Web, library, and teen services 2.0. Young Adult Library Services, 5(2), 40-43. Retrieved from Library Literature @ Scholars Portal database. Breeding, M. (2007). Librarians face online social networks. Computers in Libraries, Vol.27, no.8, Pp.30-32, 27(8), 30-32. Retrieved from http://www.infotoday.comhttp://www.infotoday.com Chudnov, D. (2007). Social software: You are an access point. Computers in Libraries, Vol.27, no.8, Pp.41-43, 27(8), 41-43. Retrieved from http://www.infotoday.comhttp://www.infotoday.com Goodstein, A. (2008). What would Madison Avenue do? School Library Journal, 54 (5), 40. Retrieved from LISA: Library and Information Science Abstracts database. Mathews, B. S. (2006). Do you facebook? networking with students online. College & Research Libraries News, 7(5), 306-307. Retrieved from LISA: Library and Information Science Abstracts database. Miller, S. E., & Jensen, L. A. (2007). Connecting and communicating with students on facebook. Computers in Libraries, 27 (8), 18-22. Retrieved from http://www.infotoday.comhttp://www.infotoday.com Pin, W.W. (2008). Library 2.0: The new e-world order. Public Library Quarterly, 27 (3), 244-246. Accessed from LISA: Library and Information Science Abstracts database.

43. References/Additional Readings Rethlefsen, M. L. (2007). Tags help make libraries del.icio.us. Library Journal, 132(15), 26-28. Retrieved from http://www.libraryjournal.com/infohttp://www.libraryjournal.com/info Rutherford, L. L. (2008). Building participative library services: The impact of social software use in public libraries. Library Hi Tech, 26(3), 411-423. Retrieved from Library Literature @ Scholars Portal database. Saxton, B. (2008). Information tools: Using blogs, RSS and wikis as professional resources. Young Adult Library Services, 6(2), 27-29. Retrieved from LISA: Library and Information Science Abstracts database. Sheets, K. (2007). What it means to be born digital. American Libraries, 38 (10), 28. Retrieved from LISA: Library and Information Science Abstracts database. Stephens, M., & Gordon, R. S. (2006). IM-FASTER virtual reference on the cheap! Computers in Libraries, Vol.26, no.4, Pp.36-37, 26(4), 36-37. Retrieved from http://www.infotoday.com http://www.infotoday.com Stephens, M. (2006). Web2.0 & libraries: Best practices for social software. Library Technology Reports, 42, (4,). Stephens, M. (2007). Web2.0 & Libraries, Part 2: Trends and technologies. Library Technology Reports, 43 (5).