1. 1 Cultural Diversity

2. 2 Culture, Ethnicity, and Race Health care workers are involved with many different people Respect individuality Be aware of factors that cause each person to be unique Influence is cultural/ethnic heritage

3. 3 Culture Values, beliefs, attitudes, language, symbols, rituals, behaviors, and customs unique to a particular group of people Passed from one generation to next Often defined set of rules Foundation of behavior, but variances

4. 4 Culture Culture is learned Culture is shared Social in nature Dynamic and constantly changing

5. 5 Ethnicity Classification of people based on national origin and/or culture Share common heritage, geographic location, national origin, social customs, language, and beliefs Common ethnic groups Subgroups within larger ethnic groups

6. 6 Race Based on physical or biological factors –Color of skin, hair, and eyes –Facial features –Blood types –Bone structure –Race cuts across multiple ethnic and cultural groups

7. 7 Cultural Diversity Differences among people resulting from cultural, ethnic, and racial factors These differences influence a person’s behavior Differences exist within ethnic/cultural groups United States called a “melting pot,” or is it more accurately a “salad bowl?”

8. 8 Acculturation Process of learning the beliefs and behaviors of a dominant culture and assuming some of the characteristics –Every individual has unique blend of characteristics –Need to develop sensitivity to differences

9. 9 Bias, Prejudice, and Stereotyping Bias: belief that prevents impartial judgment Prejudice: strong feelings or beliefs about a person or subject; pre-judging others without reviewing facts or information; often based on fear Stereotyping: making the assumption that everyone in a group is the same

10. 10 Bias, Prejudice, and Stereotyping Creates barriers to relationships Health care workers need to avoid feelings and assumptions Ways to avoid bias, prejudice, and stereotyping

11. 11 Understanding Cultural Diversity Cultural and ethnic beliefs will affect behavior Health care worker needs to be aware of these beliefs to meet the physical, social, emotional, and mental needs of individuals

12. 12 Understanding Cultural Diversity Family organization –Nuclear –Extended –Patriarchal versus matriarchal –Recognition and acceptance of family organization is essential in all aspects of the health care field

13. 13 Understanding Cultural Diversity Language Personal space and touch EyeEye contact Gestures Health care beliefs (See Table 9-1 in text) Spirituality and religion (See Table 9-2 in text)

14. 14 Respect Cultural Diversity Regard each individual as unique Everyone adopts beliefs and forms a pattern of behavior based on culture, ethnicity, race, life experiences, spirituality, and religion Health care workers must learn to respect differences in individuals