1. 1 MONTHLY REPORT NOV., 2009 - HR, GA & Legal dept. -

2. 2 HR DEPARTMENT RERPORT NOVEMBER, 2009 ENGAGED PROJECT THIS MONTH

3. 3 Cathay Life Insurance CURRENT JOB VACCANTS HCMCHNDanangCantho 1.Trainer 2.Insurance consultant 3.Collector 4.Collector supervisor 5.HR specialist 6.Accountant 1.Collector 2.Collector Supervisor 1.Trainer1.Chinese AO 1. RECRUITMENT

4. 4 HR Dept. HCM Office Dept.Number Policy Admin 01 IT02 Agency01 Can Tho Office Dept.Number Mkt & training 02 BDO01 NEW HIRE/REPLACEMENT 1. RECRUITMENT

5. 5 2. Whole year performance evaluation Base on the rules regarding to staff performance rating RATING CRITERIA: Base on working result, working attitude, stipulate company policy, management ability (for management level) SCHEDULE: Self Evaluation: 20-24 Nov 2009 Manager/Director: 25-27 Nov 2009 Result for salary increase, promotion and bonus: 02 Dec 09 – 02 Feb 10

6. 6 3. Internship program launching Schedule 15 December, 09 ~ 15 January, 10 Duration 1 month Task Assignment Translation tasks Filing documents Other admin tasks assigned by department heads…(No confidential tasks) Total 11 Students (Request by Several Dept.s)

7. 7 4. Revise salary ranking program Easy to make decision for salary adjustment/promotion Easy to make decision for salary adjustment/promotion 2 2 Build up salary ranking base on each position, each level Build up salary ranking base on each position, each level 1 1

8. 8 5. Other Activities 1. PROPOSAL FOR NEW HEAD COUNT 2010 Base on the request from each dept. Base on new year’s business requirement Base on business demand for increase HC

9. 9 5. Other Activities 2. PROPOSAL FOR YEAR-END PARTY In HCMC office: Plan date : 29 Jan. 2010 Encourage all department to contribute team activities for this events Other office branches: Plan date: One day in January 2010

10. 10 5. Other Activities 3. Proposal For Health Checking For All Employees In HCMC office and other office branches: Plan date: 5-12 Dec. 2009

11. 11 HR DEPARTMENT PLANNING RERPORT DEC, 2009 ENGAGED PROJECT NEXT MONTH

12. 12 01 Preparing HR Yearly Report 2009 & New Year Planning Preparing HR Yearly Report 2009 & New Year Planning 02 Whole Year Performance Evaluation Report 2009 Whole Year Performance Evaluation Report 2009 03 Yearly Annual Leave Report 2009 & New Annual Leave Planning 2010 Yearly Annual Leave Report 2009 & New Annual Leave Planning 2010 04 Catch up current pending job demand base on approved head count 2009 Catch up current pending job demand base on approved head count 2009 ENGAGED PROJECT NEXT MONTH

13. 13 MONTHLY REPORT NOV., 2009 - GA dept. -

14. 14 GA TASKS A. Office Building Information 1. TWC: - Made ceiling’s holes for air-conditioner maintenance continuously. - Replaced dirty carpet in 10FL’s big meeting room. 2. Norch: - Maintained air-conditioners by the landlord. ENGAGED PROJECT THIS MONTH (GENERAL ADMIN)

15. 15 GA TASKS (cont.) 3. Mirae building (Big C): - Configured wireless modem. - Repaired some telephone & ADSL ports. 4. Green Plaza & Sacombank (Danang) - Finished repairing all damaged items caused by typhoon. 5. Cantho branch: - Redecoration (folding chairs, suction fans and ceiling fans) for Agency, toilets & Training rooms. ENGAGED PROJECT THIS MONTH (GENERAL ADMIN)

16. 16 GA TASKS (cont.) 6. IVB (Hanoi): - Workstations for new collector (5 th FL of IVB) completed. 7. Ladeco (Hanoi) - Replaced some connectors of ADSL’s cable. ENGAGED PROJECT THIS MONTH (GENERAL ADMIN)

17. 17 GA TASKS (cont.) B. Other projects: 1. Budget 2010 revised & submitted. 2. Successfully dealt with Lavie to low down its price. (22% off). 3. Continuously surveyed for Hanoi office building. ENGAGED PROJECT THIS MONTH (GENERAL ADMIN)

18. 18 GA TASKS (cont.) B. Other projects: 4. Regulations on property and key control. - The visitors/suppliers (excluding BOD’s visitors) are not allowed to enter into the working areas. If it is necessary to enter into the working areas they must be accompanied by our receptionist/ relevant staff. - Department Heads and BMs are responsible for the company’s property management and well control. Department/Division/ Agency will be responsible for compensation of the company’s property damages or missing. 4. Regulations on drinking water. 5. Continuously surveyed for Hanoi office building. ENGAGED PROJECT THIS MONTH (GENERAL ADMIN)

19. 19 GA TASKS (cont.) B. Other projects: 4. Regulations on property and key control (Cont.) - Office door’s keys must be kept by specific person assigned by Department Heads or BMs. Do not allow to make numerous duplicate keys for others without approval of authorities. - BM and/or BDO will keep the office’s door’s keys. - If any loss/damage happened BM and BDO take joint responsibilities for compensation. ENGAGED PROJECT THIS MONTH (GENERAL ADMIN)

20. 20 GA TASKS (cont.) B. Other projects: 5. Regulations on drinking water - The small bottles of Lavie mineral water (358ml) will be distributed to BOD’s monthly meetings and BOD’s visitors/ guests only. - For other meetings or other events if necessary, the small bottles of Lavie shall only distributed if approved by E.V.P. - If you need drinking water service for the meetings please inform GA’s receptionist in advance for arrangement. ENGAGED PROJECT THIS MONTH (GENERAL ADMIN)

21. 21 GA TASKS 1. Fixed asset of TWC continuously checking. 2. Terminating the contact of drinking water supplying with Sapuwa (Replaced by Lavie for Ladeco & Grand). 3. Ordering notebooks of 2010. 4. Surveying for Hanoi office building. 5. Negotiating with TWC’s landlord regarding maintenance fees of this building in 2010. NEXT MONTH PROJECT PLAN (GENERAL ADMIN)

22. 22 MONTHLY REPORT NOV., 2009 - LEGAL dept. -

23. 23 Main tasks This month: ► Terms & Conditions of new products (R04, R05, R06, C10 & A03)  finished R04, R05, R06.  reviewing C10 & A03. ► Legal Compliance Process  completed Step 3, posted up Legal Compliance procedure into data system.

24. 24 Main tasks This month: ► Legal Counsel of the Company  gave advice to Planning Dept. regarding general agency office;  gave advice to Claim Dept. regarding Renewal receipt. ► Revise & review contract  drafted co-operated agreement between Cathay & IVB regarding bancassurance.

25. 25 Main tasks Next month: ► Terms & Conditions  reviewing, revising C10 & A03, other new products (if any) ► Legal Compliance Process  Self-assessment of legal compliance for second half year 2009 (estimate to finish on 4 Dec 09). ► N’orch Building & Green Plaza issues  take appropriate actions if required in the future ► Collect and summarize information regarding to the legal consultancy

26. DECISION 82/2009/QD-UBND ON OCTOBER 26, 2009 prescribed the rates level, paid mode, management and using of fees for copies of original, certifying fees make copies from original and certifying signature in the City. Legal Department  Fee levels are prescribed as follows: 1. Fee for issuing copy from the original: 3,000 VND/ set; 2. Fee for certified copy from originals: 2,000 VND/ page; from 3rd page or more then the 1,000 VND per page, but, maximum fee does not exceed 100,000 VND/ set; 3. Fee for certified signature: 10,000 VND / case. The rate of fee is applied from the date of November 5, 2009.B

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