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13 April 2005© 2005 Bentley Invision Project1 E-Collaboration Challenges Ahead Jane Fedorowicz, Ph.D. Rae D. Anderson Professor of Accounting and Information Systems and Principal Investigator, The Bentley Invision Project Bentley College, Waltham, MA USA
13 April 2005© 2005 Bentley Invision Project2 Agenda My perspective on e-Collaboration The Bentley Invision Project An e-Collaboration design framework Key design principles EC-US collaboration opportunities
13 April 2005© 2005 Bentley Invision Project3 What is e-Collaboration?
13 April 2005© 2005 Bentley Invision Project4 Interorganizational e-Collaboration The Environment Interorganizational system Organizatio n 1 Organizatio n 2 Organizatio n 3 E-Collaboration/interorganizational system --a virtual unit of analysis comprising parts of multiple organizations engaged in a common endeavor
13 April 2005© 2005 Bentley Invision Project5 Bentley Invision Project Year 3 of project with 7 faculty researchers Transdisciplinary team Accounting, Computer Information Systems, Government, Management researchers Other contributors from US, England, India, Australia and Germany Focus on e-Collaborations within multi- organizational case studies
13 April 2005© 2005 Bentley Invision Project6 Current Research Five multi-organizational case studies E-health HIPAA and a health data consortium E-prescribing and EMR E-government Emergency response E-procurement E-business Supply chain collaboration Diagramming with BPMNe Cross-case analysis
13 April 2005© 2005 Bentley Invision Project7 Invisions High-level Research Questions Why do interorganizational e-Collaborations succeed or fail? How do we define success? e-Collaboration perspective Stakeholder perspectives What design choices would make an e-Collaboration more successful?
13 April 2005© 2005 Bentley Invision Project8 Invision Project Framework Environmental Factors Regulations Economy.etc. Organizational Factors Operational complexity IT readiness.etc. e-Collaboration Properties Individual and Collective Outcomes Relational outcomes E-Collaboration Outcomes Adoption Use Intended and unintended effects
13 April 2005© 2005 Bentley Invision Project9 e-Collaboration Properties Processparticipants roles & activities Process restructuring, role of intermediaries/consortia Informationnature & quality of information Representation, transparency, standards Application softwarearchitecture, functionality & usability Proprietary vs. open source, interface integration IT Infrastructurecomponents, architecture, flexibility Data location and redundancy, centralized vs. P2P Confidenceparticipant assurance Security, data access rules, authentication, inspection Economicsfinancial costs for participation Pie-sharing agreements, risk sharing, set-up costs, usage fees
13 April 2005© 2005 Bentley Invision Project10 Examples of Key e-Collaboration Design Principles Seamless integration with partners systems and business processes Local ownership of data (decision rights) Open-source or royalty-free licensing Non-redundant, decentralized data storage Data and process governance (contracts, legislation, standards) Pie-sharing equity (distribution of costs, benefits, risks) e-Collaboration Properties Process Information Software Infrastructure Confidence Economics
13 April 2005© 2005 Bentley Invision Project11 What does this mean for designers of e-collaboration technologies? Design Properties matter All e-Collaborations possess significant enablers /constraints for diffusion and use Stakeholders each have their own definition of success Key benefits differ Timeliness Accuracy Whole is greater than sum of the parts Unintended consequences will occur
13 April 2005© 2005 Bentley Invision Project12
13 April 2005© 2005 Bentley Invision Project13 EC-US e-Collaboration Collaboration Opportunities NSF/IST jointly sponsored researcher meetings Seattle, 2004 – Digital Government Bologna, 2003 Prague, Research supplements Areas of joint interest in dependability and security, embedded systems, e-business, e-government, and e-health NSF/IST interested in additional supplements, including e-collaboration Only current awardees eligible NSF, IST must initiate contact
13 April 2005© 2005 Bentley Invision Project14 Thank you! Jane Fedorowicz, PhD
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