1. SWIFT Middle East Regional Conference 2012 Transforming challenges into opportunities Abu Dhabi, 27 March – 28 March 2012

2. SWIFT Middle East Regional Conference 2012 Closing plenary Abu Dhabi, 27 March – 28 March 2012

3. Lena Al Malak, King Hussein Cancer Foundation

4. Pay the amount of To King Hussein Cancer Foundation, Jordan Lázaro Campos Chief Executive Officer, SWIFT 28 March 2012 Ten thousand euro € 10,000

5. Key takeaways… Opening: cautious optimism, new sense of reality, back to basics Op risk: ongoing activity TCO: end to end, lifecycle of systems Innovation: mobile enabling global remittances: regulation is a hurdle Corporates: standards, efficiency, full services Securities: challenge to develop regional market, attract investors Work sessions: Secure access to applications in the cloud

6. Transforming challenges into opportunities Rising SWIFT volumes in early 2012 show return to stability Regulation is a challenge and an opportunity (Basel II, Basel III) Need to make the economic dividend pay: develop human capital ISO 20022 is THE standard for corporate to bank communication Mobile-enabled ATMs are a serious option for global remittances Cloud is the future… SWIFT needs to help reduce TCO, enable interoperability and manage operational risk - for customers of all sizes…

7. Debate - Speakers Rob Green, Chief Risk Officer, Global Transactional Services, FirstRand Bank and SWIFT Board Member Fahad Taher, Vice President, Treasury Operations, Gulf International Bank Osama Al Rahma, General Manager, Al Fardan Exchange Udai Al-Aboudi, Division Chief, SWIFT & Technical Support, Payment Systems Dept, Palestine Monetary Authority

8. The Rest of Today’s Agenda Closing plenary Osama Al Rahma Udai Al-Aboudi Palestine Monetary Authority Al Fardan Exchange Rob Green FirstRand Bank Fahad Taher Gulf International Bank

9. In conversation Sido Bestani, Head of Middle East and North Africa, SWIFT Christian Sarafidis, Head of Western Europe Middle East and Africa, SWIFT

10. See you at Sibos in Osaka – And Sibos 2013 in Dubai! 23-27 September 2013