1. LEVERAGING INFRASTRUCTURE TO MEET E-GOVERNMENT NEEDS
TURIDI BIN MAT
Principal Assistance Secretary
MINISTRY OF ENERGY, COMMUNICATIONS AND MULTIMEDIA MALAYSIA
APT Regional Forum for ICT Experts in South-East Asia: Meeting the Challenges on Digital Gaps Approaching e-Government, 4-5 February 2004, Jakarta, Indonesia.

2. Content LEVERAGING INFRASTRUCTURE TO MEET E-GOVERNMENT NEEDS
Introduction
ICT Policy Strategy
Development of Broadband Initiatives
Conclusion

3. Changing Economic Structure
Three Waves of Economic Change
Information
and Knowledge Wave
1996-2xxx
Living Standards
Industrial wave
Agricultural Wave
Time

4. Vision of K-Malaysia 2020 2020 People are Integral
Values-based Knowledge Society
Competitive Knowledge Economy
Economic
People are Integral
Value creating knowledge products and services
Knowledge Society
Information and Communication
Technology as an Enabler
ICT as a sector and information as a commodity
Information Society
Social
Access to information
Culture of life long learning and innovation
United, moral and ethical society
Sustainable quality of life
Note: Development is non-linear

5. Embracing the New Economy
The MSC initiative started in 1996.
To jumpstart the MSC the Government implemented the flagship Applications that will transform both business as well as Govt.
Business through encouragement of e - commerce
Govt. through various e-government applications which are now at various stages of rolling out

6. Flagship Applications To Jumpstart & Accelerate Development Of MSC
Smart Schools
Multipurpose Card
Electronic Government
Developmental Flagship
R&D Cluster
Telehealth
Environmental Flagship
E-Commerce
Technopreneur Development
Worldwide
Manufacturing Web and Borderless Marketing

7. Content LEVERAGING INFRASTRUCTURE TO MEET E-GOVERNMENT NEEDS
Introduction
ICT Policy Strategy
Development of Broadband Initiatives
Conclusion

8. Technology Policy and the New Economy
Technology policy is critical for the development of the ICT industry
Malaysia started early when we introduced the Cyberlaws in 1996, meant to provide the appropriate legal framework for the development of the Communication and Multimedia.
Since then some new developments have taken place and one can categorize the policy and regulatory framework to match the development of components of the value chain.

9. Principles of Enabling Legislation
Key Elements
Transparency
Less rather than more regulation
Flexibility and generic orientation
Industry self regulation
Technology neutral
Service focus

10. Cyberlaws As Instruments Of Governance
Existing Cyberlaws
The Computer Crimes Act 1997
The Copyright (Amendment) Act 1997
The Telemedicine Act
Digital Signature Act 1997
The Communications & Multimedia Act 1998
Purpose
Covers offences relating to misuse of computers.
Scope of Copyright protection widened to cover communications to public through wire or wireless means.
To facilitate the practice of Telemedicine
To regulate the use of Digital signatures and provide its legal status for electronic transactions.
To regulate and facilitate the development of converging communications and multimedia industry.

11. Three New Acts Electronic Transactions Act (ETA)
Law of general applications that provides the necessary legal certainty for e-transactions
E-Government Activities Act (EGA)
Law that enables the removal of all procedural and administrative impediments for E-Government activities
Personal Data Protection Act
aims to built consumer trust and confidence in the handling of their personal data both on-line and off-line.
Businesses must be able to assure consumers that the information that they provide especially personal information send over the Internet to vendors while browsing, making inquiries or purchasing products etc. are adequately protected and their privacy rights are not infringed.

12. Ten Policy Objectives of CMA 1998
Creating a global hub
Building a new civil society
Nurturing local content and culture
Giving priority to people
Nurturing user confidence in the new sector
Promoting access and equity
Growing applications service markets
Allocating resources efficiently
Developing sector capabilities
Providing secure and safe networking

13. Self Regulatory Forums
Consumer
Forum
Content
Forum
Established
Service quality;
Complaints handling
Established
Content standards
CONSUMERS
To be established
Choice of service providers;
Service reach;
Cost of service
Access
Forum
Technical
Forum
To be established
Standards;
Interoperability

14. Among key achievements from the introduction of the Act so far are as follows:
Clear policy objectives
Supportive Cyber laws
Easy licensing with introduction of
class category
USP fund
Dynamic cellular market

15. Generally there are 3 major policy areas we are looking at now namely
Stimulating the development of the Communications
and Multimedia industry
Policies to widen access and bridge the digital
divide
Policies on security to build trust and confidence in
e-transactions

16. Content LEVERAGING INFRASTRUCTURE TO MEET E-GOVERNMENT NEEDS
Introduction
ICT Policy Strategy
Development of Broadband Initiatives
Conclusion

17. Infrastructure
The most critical infrastructure is the network infrastructure since information as well as knowledge needs to be communicated. All flagship applications are networked based.
Network has to be ubiquitous to derive optimum benefits to organizations and society.
Network penetration is still low, with internet penetration only about 11% of population. Broadband (bandwidth for data & voice more than 128 kbps) is less than 1%.

18. NETWORK PENETRATION KPI Fixed lines per 100 population (teledensity)
CURRENT LEVEL (M’SIA)2003
CURRENT
WORLD
CLASS LEVEL
TARGET (MP-8) 2005
Fixed lines per 100 population (teledensity) 19 50 30
Internet users
per 100
population
11.3 25 25
Mobile subscriber per 100 population
41.3 70
50*
* PROJECTION

19. Broadband Penetration Rates (%) Among Selected
Asian Countries In 2002
Source: Frost & Sullivan

20. Why broadband?
In the context of the development a knowledge-based society and economy
Pre-requisite for high-speed info-communications access
New benchmarks on national infrastructure and country competitiveness
Expansion of Multimedia Super Corridor (MSC) nationwide
Rollout of e-government and other flagship applications
Potential for bridging the digital divide hence the knowledge divide

21. Strategies for Broadband Rollout
Government formulating National Broadband Plan encompassing:
Regulatory Framework
Demand
Supply
Incentives
Focal Point

22. Short-term Strategy
Initial government intervention to catalyse increase demand and supply of broadband by
Boosting-up broadband take up by identified sectors to increase demand
Stimulating the rollout of broadband infrastructure among service providers to increase supply
Until a 5% broadband penetration is achieved
Countries like Korea, Australia, Sweden, France and UK have adopted a similar strategy

23. Key Drivers of Broadband in Malaysia (1/2)
MSC Flagship Applications
Electronic Government (rollout - about 20,000 sites)
Smart Schools
Telehealth – linking hospitals and clinics throughout the country
Government Multipurpose Card (GMPC) or MyKad
e-Commerce
Education – distance e-learning, video conferencing

24. Key Drivers of Broadband in Malaysia (2/2)
R&D – IHLs and Research Institutes
Local Administration & other government institutions
Entertainment Industry (VOD, Video streaming)
Telecentres – residential, community centres

25. Connecting Communities Programme
Focus on a specified community groups
Community
Network
Government Departments
Federal
State
District
EG * Network
Schools
School Net Network
Universities & Research Institutions
Malaysia Research & Education Network (MyREN)
Trade Facilitation
DagangNet
Hospitals and clinics
Telehealth Network
Internet Community Centres & General Public
ADSL, Wi Fi, ISDN And VSAT
ADSL- Asymmetrical Digital Subscriber Line Wi Fi - Wireless Fidelity
ISDN - Integrated Switched Digital Network VSAT- Very Small Aperture Terminal

26. Content LEVERAGING INFRASTRUCTURE TO MEET E-GOVERNMENT NEEDS
Introduction
ICT Policy Strategy
Development of Broadband Initiatives
Conclusion

27. Conclusion
Need to provide right policy to encourage smooth implementation of e-Government and other ICT initiatives
Need greater efforts to stimulate the development of broadband initiatives
Need to promote ICT awareness and education to all levels of society in order to bridge the digital divide

28. Thank You Ministry of Energy, Communications and Multimedia,Malaysia