Presentation on theme: "Steps towards E-Government in Syria"— Presentation transcript:
1 Steps towards E-Government in Syria Nibal IdlebiMinistry of Communications and Technology
2 Agenda ICT, a tool for the development of the Government ICT Status in the government in SyriaInitiatives for E-Government in Syria
3 ICT, a tool for development ! ICT is a fundamental vehicle of how modernsocieties may functionE-Government is one enabler to achieve themodernization of the society.Effective exploitation of ICT opportunities shouldhelp the countries in achieving economic growth,competitiveness and transforming the societiesinto information and knowledge based societies
4 E-Gov, a tool for development ! E-Government is a long term programmeof change to :Transform the way government makes policy,Transform the way services should be delivered,Transform the way government uses technology,Change the way the public service is valued.
5 E-Government project Layers Infrastructure layer and Information level ensuring connectivity and information availability,Security and service level, ensuring security of transaction and information, authentication and privacy of data sharingApplication level, ensuring different services in various sectors such as tourism, healthcare, transportation, etcAccess level, ensuring the availability of services through different kind of access devices such as mobile telephone, digital TV, call centres, PC, Public Access points.
6 MoCT Objective The use of ICT: for enhancing the work of the governmentin improving the industrial and economical sectordevelopment of social and cultural activities.Importance of E-Government in:improving the administrative procedures in all thegovernmental bodies,creating citizen-focused and accessible services.
7 ICT in Syria (2003)….. Fixed phone penetration rate : 13% Mobile phone subscribers: 1,200,000Internet subscribers: 120,000Dial up is mainly used for Internet accessNumber of computers : 500,000 half of it in the government offices23% of citizens have information about computerLack of specialized engineers in ICT
8 ICT use in government bodies A considerable number of projects for the use of ICT in administrative and procedural workLack of integration between different ICT applicationsICT is not used professionally in the different governmental establishmentsSome high level integrated projectsInformation are not used as base for decision makingIT is not used yet as a tool for decision making
9 ICT use in government bodies The number of web sites has increased recently,but it is still very lowMost of the web sites are hosted abroadLack of legislation for the professional use of ICT,and lack of cyberspace lawsWeb sites for publishing informationNon E-Commerce applicationsNon E-Government services
10 To go towards e-Government Administrative Reform
11 To go towards e-Government Professional use of ICTTrain People on the use of computer and internetImprove the penetration rate of ICTDevelopment of integrated software for the back offices in the government bodiesDevelopment of applicationsDevelopment of Web sites and e-services
12 National ICT strategy for socio-economic development Defined recently by the MoCTE-Government is one of its directionsSpecific national initiative for e-Government
13 National Initiative for e-Government Creation of National Steering Committee responsible of e-Government InitiativeEstablishment of National Information Service CentreLaunching e-Government projectsRe-activation of Decision Making Support System projectLaunching projects for public opinion exchange between governmental bodies and citizensDefining indicators for e-Government project evaluation
14 Legislations needed for e-Gov Under studyelectronic signature lawelectronic document exchange lawe-Commerce lawIntellectual Copyright law,In the futureElectronic paymentPrivacy & securityConsumer protectionElectronic Cyberspace Laws
15 National Steering Committee Coordination between the different government bodies and administrative reform programsDefine the action plan for the best use of ICT in administrative reformDefine the evaluation criteria of e-government initiatives and applicationsDefine standards for the use of ICT in administrative reformLaunch pilot projects for back office automationLaunch pilot projects in e-government
16 National Information Service Centre Facts in Syrian institutionsMost of institutions follow one business rules:governmental working force’s main law,Contracts rules,Social Security rules etc.Most of institutions are very similar in their infrastructure needsLocal Area Network, with one server and few Computers stations
17 National Information Service Centre The basis of e-government in the countryfor back office applicationsencourage institutions to use computers and establish a common network.ease the (financial / administrative / regulation) burden on each institutionestablish common rules to all the institutes to follow locally and nationally
18 National Information Service Centre Key words as base of the NISC :Simplification and specification of procedures,Security,Reliability,Standards at different level,National governmental network,Integrated Information System.
19 Goals of NISCEstablishing a good working environment for the governmental institutionsEstablishing complete national rules and information national standard for the information system in Syria.Accreditation of software programs according to the developed specificationsCreating a complete, comprehensive and integrated computer services
20 Goals of NISCSpecifying the typical institution requirements to achieve their secure interconnect and establishing their LAN / WAN connectionOffering different services to help spreading IT technology throughout most of the Syrian government’s institution and establishing e-Government: Security, Authentication, Login.Create strategic relationship with the application software providers.
21 e-Government projects Launching e-government projects in some governmental bodies according to their need and their levelLaunching Government Portal as first step for e-government applicationsDeveloping portal for e-government initiative
22 Decision Making Support System Activate the projectLinks with Central Office of StatisticsDeliver periodic indicators about Syrian economicPublishing information and indicators on the Internet
23 Periodic Public discussions between governmental bodies and citizens
24 Set up Indicators for e-Government & Set up a model for its following up