1. Staff Induction Training (H & S ) Incentive Facilities Management Group Ltd 1

2. Health and Safety Law Incentive must: Prepare and implement a H & S Policy Carry out risk assessments and put in place to measures to safeguard you and others Your manager will bring these to your attention and you are required to sign to confirm you have seen these You must: Take reasonable care of yourself and others Cooperate with Incentive on H & S issues Report H & S issues & accidents/near misses

3. Individual Risk Assessments The H & S Policy and Risk Assessments cannot cover all possible ways you may be harmed at work, before doing anything think: 1.What could go wrong, how could I or others be harmed? 2.What must I do to stop it or reduce the likelihood of it going wrong? Most things go wrong & most harm comes through the unsafe behaviour of people

4. Common Hazards – Work at Height 4 Is the most common cause of fatal accidents at work (70 a year) Two thirds of all major injuries caused by ‘low falls’ (below 2 meters) One quarter of all injuries are falls from ladders and stepladders Only use the access equipment you have been trained and authorised to use Never stand on desks or chairs or improvise to reach at height

5. Common Hazards – Work at Height Safe Use of Stepladders 5 Check before use, make sure the stepladder has no defects. Open fully and make sure the legs are locked before climbing. The floor must be firm and level and not slippery. Avoid side-on working or get someone to support the stepladder from the side. Do not overreach - make sure your navel stays within the legs. Do not climb too high - the top of the stepladder must come to about waist height at the working position.

6. Common Hazards Slips Trips & Falls Some ways of reducing the risks Look where you are going Be careful with trailing leads Don’t carry things that obstruct your view on stairs Put warning signs out for wet floors Report damaged floors, carpets etc. Avoid spillages or clean up immediately Keep the work area tidy Don’t walk through darkened areas Wear appropriate footwear

7. Common Hazards Manual Handling Musculoskeletal disorders (MSD’s) come on gradually Serious disorders involve damage to the disks & vertebrae Less serious involve muscle strains All involve pain & discomfort

8. Some Ways of Reducing Risks Don’t attempt to lift anything too heavy or awkward for you, get assistance or contact supervisor Split the load into smaller units where possible Use long handled equipment to avoid bending/stooping Use lifting aids such as trolleys or barrows Keep the workplace tidy Avoid where possible: lifting from the floor level & above shoulder height lifting away from the body, this puts more strain on the spine twisting and stooping Use correct lifting techniques

9. Good & Bad Lifting Technique

10. 10 The top of your screen should be just below eye level – too high or low and you could get neck ache – adjust height with packers if necessary Adjust your seat height so your forearms are horizontal and your wrist are straight to reduce the risk of upper limb disorders. Use a foot rest if you feet do not sit flat on the floor Sit right back and straight up in your chair and adjust the backrest to provide support for your lower back Common Hazards - Computer Work Take regular short breaks or rotate tasks to help avoid fatigue Use blinds to reduce glare from windows etc and if you use a computer for long periods you have a right to a free eye test – your manager will tell you how to do this

11. Common Hazards Substances Hazardous to Health Flammable Liquid Highly Flammable Liquid High Hazard (Avoid Use) Low Hazard Most substances used by Incentive are Non- Hazardous or Low Hazard

12. Use only the substances provided by Incentive Keep substances where only authorised persons have access Use in accordance with the training you have received When diluting always add cleaning substances to the water Don’t mix substances together Handle carefully to avoid splashes Keep off the skin, wash hands after use, avoid inhaling vapours Wear the protective equipment as instructed Report any skin problems Some risk reduction measures:

13. Weils Disease From contact with surfaces contaminated with rat’s urine. This enters the body through broken skin. If you are likely to touch items where rats have been cover all cuts & scratches with plasters and wear PVC gloves Legionaires Disease From inhalation of droplets of contaminated water Avoid inhaling droplets from little used outlets where the bacteria can grow, flush these outlets weekly Hepatitis, HIV From body fluids & contaminated needles etc. Touch nothing with bare hands, use gloves & implements etc. Hazardous substances also includes:

14. Common Hazards - Electricity Every year 50 people die from electric shocks 25 in the home & garden 25 at work

15. Electrical Safety – Pre-Use Checks All equipment is PAT tested but a lot can happen between these tests, pre-use checks can save your life. Check all electrical equipment before use Switch off & unplug before you start any checks Check the plug is not damaged, the cable is properly secured and no internal wires visible Check the cable is not damaged Check the outer cover of the equipment is not damaged Check for burn marks or signs of overheating Do not use equipment with defects Use ‘Powerbreakers’ as an extra safeguard outside or in wet conditions

16. Common Hazards - Fire You will be instructed in the Fire Procedures for your site and shown the exit routes and Assembly Point. company. The general fire actions are: 1.Raise the alarm if you discover or suspect a fire 2.Leave the building by the quickest exit if you hear the alarm and go to your Assembly Point 3.Do not use lifts, run or delay your exit collect any personal items 4.Do not use fire extinguishers unless you have been trained and it is safe to do so. 16

17. First Aid & Accident Reporting You will be informed of the First Aid Arrangements on your site This will include the locations of First Aiders and First Aid Boxes Accident Reporting Report all injuries at work to your supervisor or manager who will record the details and ensure the injury is investigated & reported correctly. If you are off work through an injury or illness from work you must let your supervisor/manager know 17

18. Safety Signs 18 Safety signs are colour coded in the following categories White on green indicates a ‘Safe’ condition Black on yellow is a warning of danger White on blue is a mandatory sign, you must do as it indicates White on red is a prohibition sign, you must not do as it indicates