1. TIRA The Intelligent Reservations Agent

2. Info and teetime booking at >950 golf courses in Scotland and Ireland Info and booking for >620 hotels, guest houses and B&Bs Common booking engine for both sites Standard XML booking output for interfacing with back-end systems Local database content management and easy addition of countries/regions Facility for other tour operators to add their own tours to the system Lir expert system technology to create itineraries automatically www.teetimeireland.comwww.teetimescotland.com

3. Visitors can search for courses according to various criteria

4. Get information on a course

5. And, through the linkbase, local information Courses nearby Hotels Major towns Books to buy Maps

6. Request a teetime (or hotel night)

7. And build an itinerary

8. Can select a ready-made tour Unsure of where to go?

9. Or complete some of the options in the Planner Unsure of where to go?

10. Which are carried forward to the itinerary suggestion tool (TIRA) Unsure of where to go?

11. Where further user requirements can be added Itinerary Suggestion tool (TIRA)

12. Where further user requirements can be added such as courses to take precedence over the system’s recommendations Itinerary Suggestion tool (TIRA)

13. And, using Lir’s embedded expert system technology, an itinerary is suggested Itinerary Suggestion tool (TIRA)

14. Pressing the button creates a fully editable itinerary which can be emailed as a brochure to the visitor and all travel companions Itinerary Suggestion tool (TIRA)

15. Both the itinerary and brochure have direct links to the usual booking screen Itinerary Suggestion tool (TIRA)

16. The booking generates XML output for import and processing by back-end reservation systems Itinerary Suggestion tool (TIRA)

17. The status of the booking is transmitted to a personal, password-protected page on the web for the visitor Itinerary Suggestion tool (TIRA)