1. Constant Change: Habits for “Experts” D. Gail Stahl The Boston Consulting Group Internet Librarian International March 22, 2000

2. Definitions Constant change Habits Experts

3. Constant Change “Internet Time” Learning organizations Life-long learning

4. Habits Attitude Not necessarily instinctive A matter of choice

5. “Experts” Experts may not know the answer off the top of their heads, but know where to locate it. Share knowledge efficiently Always interested in learning

6. Professional Development Historical definition – An annual plan of activities and conferences – Activities – Events – Tangible evidence – Static, measurable, not ”real time”

7. Oscar Wilde “It is a very sad thing that nowadays there is so little useless information.”

8. Technology Push or pull? Network of friends and colleagues Enables new habits

9. Information Resources Association websites Websites for journals and “e-zines” Discussion lists or listservs Automatic e-mail updates

10. Guides to New Information Your organization’s intranet – people & information Association websites for your industry Sites for our profession General Internet/e-commerce sites

11. Professional Sites LibraryLand – Index to Resources – http://www.librarylandindex.org http://www.librarylandindex.org Librarians’ Index to the Internet – http://www.lii.org http://www.lii.org SLA-Toronto, Canada - Librarians’ Resource Center – “The Toolbox” – http://www.sla.org/chapter/ctor/toolbox/resourc e/cover.html http://www.sla.org/chapter/ctor/toolbox/resourc e/cover.html

12. Professional Sites BUBL Link (Strathclyde University) – http://bubl.ac.uk/link Libweb – Library servers via WWW – http://sunsite.berkeley.edu/Libweb/ http://sunsite.berkeley.edu/Libweb Buley Library, Southern Connecticut State University (USA) – Resources on WWW – http://library.scsu.ctsstateu.edu/libbib.html

13. Professional Sites Internet Library for Librarians – http://www.itcompany.com/inforetriever/index. html http://www.itcompany.com/inforetriever/index. html Berkeley Digital Library – http://sunsite.berkeley.edu/Libweb/ Librarian’s Internet – http://merlin.cflc.lib.fl.us/libinter.html

14. Internet/E-Commerce The Industry Standard – http://www.thestandard.com http://www.thestandard.com Business 2.0 – http://www.business2.com E-Commerce Times – http://www.ecommercetimes.com http://www.ecommercetimes.com Internet News – http://www.internet.com http://www.internet.com CIO (Chief Information Officer) – http://www.cio.com http://www.cio.com

15. Listservs Directory of Scholarly and Professional E- Conferences – http://www.n2h2.com/KOVACS/ http://www.n2h2.com/KOVACS/ CataList, catalog of LISTSERV lists – http://www.lsoft.com/listref.html http://www.lsoft.com/listref.html Business Librarians’ E-mail Discussion Group – http://www.listserv.boisestate.edu/archives/buslib- 1.html

16. Internet/E-Commerce Tech News World – http://www.technewsworld.com http://www.technewsworld.com Internet.com/CyberAtlas – http://www.internet.com http://www.internet.com – http://www.cyberatlas.internet.com Nua Internet Surveys - worldwide – http://www.nua.com http://www.nua.com U.S. Bureau of the Census: Retail e-commerce sales – http://www.census.gov

17. Habits & Goals Keep a list of “sites to explore” – and explore them Host a “Surfing Brown Bag Lunch” Ask colleagues for news of useful new websites Share new discoveries with others Explore a new site every day/week/etc. Utilize the “push” of e-mail updates

18. T. H. White’s The Once and Future King T. H. White’s The Once and Future King “The best thing for being sad, replied Merlin, is to learn something. That is the only thing that never fails….There is only one thing for it then—to learn. Learn why the world wags and what wags it. That is the only thing which the mind can never exhaust, never alienate, never be tortured by, never fear or distrust, and never dream of regretting. Learning is the thing for you.”