1. Cloud @ US Agency for International Development Winds of Change

2. Consumer Technologies Rule o Devices, access & knowledge in hands of users o Consumer Sales driving Enterprise o Collaboration & Social Networking Internal Pressures o Information Management > Information Technology o Mobility o Space External Pressures o Cost, Budget, & Rising Expenses o Demand for Information from Constituents o Energy Use & Green IT

3. “Our Partners use information and technology better than we do”

4. Status Quo isn't Nirvana Either Security -- attacked every day o Attacks are simple (Phishing, et. al.) o Black hats haven't had to resort to sophisticated attacks... yet.... o Google, IBM, Microsoft, et. al. attacks show increasingly sophisticated capabilities, ie. cracking system security Downtime o DataCenter 99.0% o eMail 98% worldwide o Frequent issues in USAID locations

5. Nirvana? Declining Budgets + Status Quo == Lower Service Levels o Have to change paradigms to maintain or increase SLAs o Every org can't hire top minds Tethered to office (Physically and virtually) o Upgrading like herding cats o Mobility limited in a fast paced global effort

6. Information > Technology Technology is well known, mature and commodity driven o "IT Doesn't Matter" Nicholas Carr in Harvard Business Review o Increasingly Cost Driven, not a differentiator Management & Use of Information is more difficult, specific to organizations, and absolutely critical to mission success o Core to making decisions o Imperative for Process Improvment o Crucial to telling our story

7. React to a Paradigm Shift? Tilt at Windmills? Ignore like Post-Cataclysmic Dinosaurs? Or, Embrace?

8. "No" is Never the Answer Can't get there from here /w Business as Usual Business units pay my salary - I react to their requirements but try save the BUs from themselves Who's really at fault when users bypass archaic technology and create security event?

9. Vision... Anytime, Anywhere, Any Device, Secure Access to Information o Information lives in Systems of Record not locally o Infrastructure becomes commoditized. Irrelevant? o USAID's AIDNet becomes virtual, not physical o AIDNet accessible from old AIDNet, OpenNet, local environments, remote locations and Internet o Reduce staffing, contracting, space limitations/tethering, & access issues Value is moving USAID staff beyond the walls in developing countries closer to projects, governments and people.

10. Vision... Device agnostic (GFE v. Personal, Operating System, etc.) o 1000 iPads, 600 Macbooks, 650 WinTel Laptops o 4000 Blackberries, iPhones & Android smartphones o Desktops being phased downwards rapidly More secure information o Devices are portals, not information storage units  Access granted via secure virtual connections  Apps, Web or Direct o PEBKC (Problem Exists Between Keyboard & Chair)  WikiLeaks was not a cloud issue... o Enhanced and simplified Authentication & Controls  SAML, eliminate passwords

11. Cloud @ USAID Cloud eMail & office automation applications o Defined savings of $4M+ per year o But, vastly improved mobility - true access anytime Collaboration Tools o Vools like Google chat & Adobe Connect o Logarithmic growth, virtual meetings common place o "Work is what you do, not where you do it" Physical Data Center to 'Infrastructure As A Service' o Reduce Operational cost by $8M per year o Increase reliability and accessibility Business Intelligence o Project Portfolio Management + CRM of partners, NGOs and local governments o Share information between 7 Systems of Record

12. Issues, Concerns & Problems Funding Stream Changes o CapEx needs decline; Services become OpEx funded o On-going budget requirements Major Change in Contractor Environment o Change in Revenue Streams for Vendors o Contractors trying to lock in /w Contractor Cloud Svcs Business implication o Not many mature Business Providers o Less Hardware, Software & Space Acquisition of non-traditional services

13. Fallacies, Myths & FUD Cloud is insecure o GOCO > COCO  Information already exists offsite and in contractor controlled environments o Some providers are more secure, some are less  Do your homework! You craft the purchase! o Vendors achieve FISMA C&A, some surpass o ~1 Million Federal email accts are moving Cloud is more expensive o Should not be or why are you doing???? o Contractors need to replace revenue streams o Where is the Competition?