2 Reimagining the enterprise in the digital age Name, Title Date
3 mobile-first, cloud-first world Today, we live in amobile-first, cloud-first world
4 Enterprise leaders are reimagining their businesses collaborateOutperforming enterprises are54%bestindicatorextensivelymore likely toCEO’sofbusinessCEO prioritiesengagedemployeessatisfiedcustomersdigitalperformancewith theirsavvyGrowing expectationpersonal, individualized service79customers%of C-level executivesbelieve they make better and faster tech decisions than ITEnhancingthe customerexperience27%of tech budgets controlled by departments other than IT70%TransformingofCIOsBecoming moreto a digital7inWould increase riskresponsive10businessCxOs believe social/digital interaction is the new imperativeto reduce IT costsand accelerate business agility60%3/4decisionmakersof CxOs now look to partners who will have an equal hand in creating business valueSense/ respond business modelMake/sell business modelResponding to ongoing needs for efficiency and growthexploiting a fundamentally different digital paradigmtop priorityenhancing customer experiencedual goals
5 Leading enterprises are transforming to digital Realizing the branch of the future todayNedbank reduced queue times in the branch by delivering a new video banking service that connects clients face-to-face with experts in a call center.Transforming the travel experienceDelta is providing travelers with new conveniences via its Fly Delta app and easy in-flight purchases, plus saves 1.2M gallons of fuel annually with electronic flight bags.Providing proactive serviceThyssenKrupp Elevator continuously monitors data from “things” in 1.1 million elevators around the world to fix them before they break.Accelerating decision makingLotus F1 Team is analyzing and sharing data from over 200 sensors to make the calls that make the difference between winning and losing.Unleashing latent talents and sparking innovationColes built an employee portal that is driving a sense of allegiance and pride in Coles that translates into superior customer service and increased business.
6 Becoming a responsive, customer-obsessed enterprise Making every buyer feel understoodEncouraging collaboration across the businessUnderstanding your customer’s industryBreaking down the wallsof the traditional workplacePutting the customer first in every decisionBecoming more responsiveMaking mobile and social “business as usual”Building teams around the customerEnhancing the customer experienceMaking information security a top priorityHelping employees todo their best work withconnected technologiesAnticipating customer behavior and needsConnecting everything with the cloudResponding to customers without delayTransforming to a digital businessFinding new ways to connect with customers onlineProtecting the privacy of customersMaking it easy for employees to get the same view of informationEngaging with customers across the channels they want to useWorking smarterwith intelligent automationInspiring innovation across the companyTapping into new opportunities with the Internet of ThingsCreating great customer experiences that they will want to shareStarting with mobile for every new initiativeBuilding infrastructure to be flexibleMoving faster to take on new opportunitiesEmpowering the front linewith direct access to information and tools
7 Digital Work & Life Experiences We’re reimagining Microsoft…Our CoreMicrosoft is the productivity and platform company for the mobile-first and cloud-first world.We will reinvent productivity to empower every person and every organization on the planet to do more and achieve more.Cloud OSDigital Work & Life ExperiencesDevice OS & Hardware
8 Our Microsoft technology environment >1 milliondevices hit the Microsoft networkEmpowering our field with modern business apps and devices100,000+Microsoft employees on Yammer6.6 millionLync calls each month300,000 System Center managed devicesFederated business intelligence portfolio for1,000 apps4.5 millionRemote connections each month“All of Microsoft runs in the cloud”180,000+users513site locations in 113 countries210,000SharePoint sites in the cloudProviding great, useful apps to our employees and vendorsImproving energy efficiency in our buildings and datacenters
9 Reimagining the enterprise with Microsoft Deliver fluid experiences that transcend time, place, context, and deviceWork like a network in a modern workplaceUnlock insights on any data and make smarter, faster decisionsRespond more quickly to changing business needs with a flexible, hybrid cloud1.5 billion people use Windows every day200 million Windows 8 licenses1.1 billion people use Office60% of the Fortune 50057% of Fortune 5002 in 3 servers run Windows Server85% of Fortune million usersRated highest for supporting critical data needs in the cloudMission-critical usage has jumped2/3 enterprise seats coveredMore than 90% ofFortune Global 1007 of the top 10 Fortune 500 companies10%Devices & MobilityCloud Productivity & Enterprise SocialBusiness Insights & Mission CriticalCloud Platform
10 Envisioning the future Building the city of the futureTransforming businesses with the Internet of Your ThingsEnvisioning the futureImproving customer experiences with big dataHelping millions of victims of cybercrime fight back every daySkype Translator
13 Reimagining the enterprise with Microsoft Activating the business…with customer-centric solutions.Transforming to digital…and protecting assets in a mobile-first, cloud-first world.Empowering people…to be responsive and make an impact from anywhere.Global excellence in hybrid cloud services……culture of reliability, security and privacy……comprehensive and connected solutions……spanning consumer and business……familiar and fluid experiences
19 Reimagining the enterprise with Microsoft Presenter: Tailor next steps to your customerNext stepsGet connectedIndustry, business & IT perspectivesEvents & webcastsSocial channelsmicrosoft.com/enterpriseWork with experts to help design and implement cloud-first, mobile-first solutions that help you to compete and win in the digital age[Insert next stepsfor your audience here]
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