1. Changes for 2015 All EN Payments Call January 27, 2015

2. Agenda Elimination of the COS as a requirement for Payment Requests New Earnings Amounts for 2015 Review Online Forms that have been updated Available Resources Q & A 2

3. Prior Certification of Services Requirements Ensures Ticket Holders are receiving the services specified in the IWP or IWP Addendum Previously required for: o Phase 1 Milestone 4 o Phase 2 Milestone 11 o Outcome 11 o Outcome 22 3 Check Ticket Assignability Complete Individual Work Plan (IWP) Assist the beneficiary to TWL or SGA Submit Payment Request Form Include Certification of Services form (P1M4, P2M11, Out11 and Out22 only) Consider Universal Auto Pay

4. Certification of Services Requirement for 2015 4 Effective 1/1/2015 – COS form is no longer required to be included with Payment Requests. Consumer-Directed Services ENs no longer have to submit receipts Section V of the Payment Request Form is still required when submitting Payment Requests for Phase 1, Milestones 1-3

5. New Earnings Rates for 2015 5

6. Online Forms have been updated with 2015 rates 18 Month Look Back Tool Monthly Earnings Estimator Tool 2015 Payments at a Glance Guide to Payments All About Payments training presentation 6

7. 18 Month Look Back Tool 7

8. Monthly Earnings Estimator 8

9. OSM Website Resources The Portal Information Center Upcoming Events Training Resource Documents Ticket to Work Home: https://yourtickettowork.c om/web/ttw/home https://yourtickettowork.c om/web/ttw/home 9

10. OSM Phone Resources Technical Assistance Toll Free: 1.866.949.3687 Option 1: Ticket Assignability IVR system Option 2: Payment and Systems Help Desks FAX: 703.893.4020 TDD: 1.866.833.2967 10

11. Questions? 11