1. 1 Performance Measurement Builder [Your Name] [Your Organization] [Contact Information] [todays date:]

2. 2 Agenda 1.What is Performance Measurement? 2.What is the PM Builder? 3.Basic Terms 4.Tour the PM Builder 5.Keep in Mind 6.Q & A and Resources

3. 3 Performance Measurement Steps 1. Planning for PM 2. Develop Instruments 3. Collect Data 4. Analyze Data 5. Report Results

4. 4 Performance Measurement Steps 1. Planning for PM 2. Develop Instruments 3. Collect Data 4. Analyze Data 5. Report Results Deliverable: Report Deliverable: Performance Measures (PM Plan)

5. 5 What is the PM Builder? O nline tool to help programs identify performance measures: –Examples of activities, outputs, and outcomes –Drop-down menus to select components of Performance Measurement Plan –Create customized Performance Measurement Plan (PM Plan) quickly –Easy and fun, available online 24/7

6. 6 What does the PM Builder do? Provides an outline for your required performance measures –Helps you get ready to meet reporting requirements –Offers whole enchilada Some instrument packets Supplementary online resources

7. 7 Basic Terms Output: Recycling bins are distributed. Outcome: More garbage is recycled. Indicator: Percent increase in pounds of recycled material collected Target: Over a six month period, there will be a 50% increase in the pounds of recycled material collected in ABC district. Data Source: Recycling facility manager Instrument: Tracking Log

8. 8 Tour the PM Builder http://nationalserviceresources.org/star/pm-builder-welcome

9. 9 Keep in mind…Activities If you cant find the activity you want: Check the list of Issue Areas and Activity Types; Choose something close and modify; or Use the PM Builder for inspiration and develop your own

10. 10 Keep in mind…PM Plan Add information: –Community need statement –Service activity details –Target description and number/percent Revise selected information if needed (indicator, data source). Check it carefully!

11. 11 Keep in mind…Instrument If you cant find an instrument in the PM Builder Check other Project STAR resources If the instrument you found is not quite right: Revise instrument sample as needed Check for appropriate questions, complete instructions Make sure the method will work for you.

12. 12 Program Deliverables 1. Planning for PM 2. Develop Instruments 3. Collect Data 4. Analyze Data 5. Report Results Deliverable: Report Deliverable: Performance Measures (PM Plan)

13. 13 Keep in mind…Reporting Recap Service activity description For each result, report: HOW MEASURED 1. What instrument did you use? 2. Who administered the instrument and who completed it? 3. When and how often were data collected? 4. Number of completed instruments 5. Were data collected as planned? RESULTS/TARGET 1. Results 2. Met target?

14. 14 What questions do you have?

15. 15 Recommended Resources Access Project STAR resources at the National Service Resource Center http://nationalserviceresources.org/star/star Toolkits are a good reference. Tutorials provide a good overview. Samples of Work Plans and Aligned Performance Measures and show completed performance measures. Performance Measurement Plan Checklist helps to verify if your PM Plan is complete. Instrument samples can be adapted to fit your needs.

16. 16 Additional Resources: Contact your State Office or State Commission Contact Project STAR 1-800-548-3656 star@JBSinternational.com