1. Foundation Concepts Information Infrastructure: –The physical facilities, services, and management that support all organizational computing resources. Computer hardware General-purpose software Networks and communications facilities Databases Information management personnel

2. Foundation Concepts (continued) Information Infrastructure (continued) –Defines integration, operation, documentation, maintenance, and management of computing resources. –Defines how specific computing resources are arranged, operated, and managed.

3. Foundation Concepts (continued) Information Architecture –High-level plan that details The organization’s information requirements The way these requirements are being satisfied. –Incorporates information requirements, existing and planned information infrastructure and software applications. –Helps ensure that the organization’s IT meets the organization’s strategic business needs.

4. Types of Information Systems Figure 2- 1 KEY SYSTEM APPLICATIONS IN THE ORGANIZATION

5. MAJOR TYPES OF SYSTEMS IN ORGANIZATIONS

6. Types of Information Systems Transaction Processing Systems –Support/perform routine business events. –Collect, store, process, and disseminate basic business transaction data. –Provide foundation data for many other systems. –May be complex and sophisticated. –Essential to business success today.

7. Payroll TPS MAJOR TYPES OF SYSTEMS IN ORGANIZATIONS

8. Types of TPS Systems MAJOR TYPES OF SYSTEMS IN ORGANIZATIONS

9. Types of Information Systems, (continued) Management Information Systems –Support routine decision making –Access, organize, summarize, and display information. –Emphasize routine reporting on known and anticipated issues. –Also, answer queries and forecast trends.

10. MAJOR TYPES OF SYSTEMS IN ORGANIZATIONS Management Information System (MIS)

11. Types of Information Systems, (continued) Support Systems –Office Automation – support for office workers –Decision Support – support complex, non- routine managerial decision makers Executive Information Systems – support higher- level managers Group Support Systems – employ Groupware to support people working in groups

12. Figure 2-6 Decision Support System (DSS)

13. Figure 2-7 Decision Support System (DSS)