2. Information Systems Lisa Marselis Comm 165 Cagle’s Famous Class

3. How does information flow? Flows in an organization Functional areas Management levels Top Management Middle Management Supervisors

4. Management Levels Top Level Top Level Concerned with low range planning Concerned with low range planning

5. Management Levels Middle Level Middle Level Deals with control, planning, decision-making, and implementing long term goals Deals with control, planning, decision-making, and implementing long term goals

6. Management Levels Supervisors Supervisors Control operational matters, monitoring day- to-day events, and supervising workers Control operational matters, monitoring day- to-day events, and supervising workers

7. Information Systems ESS DSS MIS TPS

8. (ESS) EXECUTIVE SUPPORT SYSTEMS Assist top level executives Assist top level executives Designed especially for top-level decision makers Designed especially for top-level decision makers ESS

9. (DSS) DECISION SUPPORT SYESTEMS Enable managers to get answers for unanticipated questions Enable managers to get answers for unanticipated questions Consists of: Consists of: User User System software System software Decision models Decision models ESS DSS

10. (MIS) MANAGEMENT INFORMATION SYSYTEMS Produce predetermined periodic, exception, and demand reports Produce predetermined periodic, exception, and demand reports Use database management systems Use database management systems ESS DSS MIS

11. (TPS) Transaction Processing Systems AKA – Database Systems AKA – Database Systems Records day-to-day transactions. Records day-to-day transactions. Accounting Accounting Income statements Income statements Balance sheets Balance sheets ESS DSS MIS TPS

12. Other systems Information Workers Information Workers Create, distribute, and communicate information Create, distribute, and communicate information Office automation Office automation Knowledge work systems Knowledge work systems

13. Information systems

14. The End