2. Mark A. Vasquez M&C Strategic Program Development Sr. Manager m.vasquez@ieee.orgm.vasquez@ieee.org; +1 732 562 3912 Lenore M. Downes M&C Business Technology Office Remote Collaboration Services Manager l.downes@ieee.orgl.downes@ieee.org; +1 732 981 3441 Using Technology to Extend Your Audience

3. Goal of Workshop Provide information on technologies available to engage a broader audience –Audience can be attendees, organizing committee, post-conference users…all depends on your vantage point Review how IEEE can support you with this today Discuss how IEEE can support you with this in the future –Your input and feedback will help inform future directions 7-Feb-142

4. I. Universe of Remote Conferencing, Communications & Information Sharing - Synchronous & Asynchronous Communication II. Available IEEE Services - IEEE Remote Collaboration Services III. Addressing Needs of Conferences - Making Technology Work for You - Pre-Conference, In Conference, Post Conference IV. Discussion: - The future: The Possibilities are Endless DISCUSSION TOPICS

5. Synchronous vs. Asynchronous Communication Asynchronous Technologies Asynchronous tools dont require users to be connected, or online at the same point in time; enable communication and collaboration for sustained dialogue over a period of time. Users separated by distance and time Collective knowledge capture over time History of the interactions of a group

6. TechnologyDescriptionActivity Websites for communications and interactions btw. individuals or groups with similar interests in an online environment. distributed work/social groups teams & themes User Profiles Blogs (Web Logs) sharing ideas and comments. Individually maintained website with regular entries commentary, descriptions of events, news, journaling, graphics, videos, etc. usually specific topic. users post updates Wikis online application. users create and edit web pages using any web browser. project development document management system, knowledge base Streaming Mediaaudio/video or other media compressed and delivered on- demand or live. static - typically non-interactive; can be made available for off-line access. Asynchronous Communication Virtual/Online CommunitiesSocial Networking/Media Wikipedia the collaborative encyclopedia ranks among best known wikis IEEE MGA VTOOLs Twiki YouTube Narrated slideshows/ Presentation Capture ieee.tv

7. Synchronous vs. Asynchronous Communication Synchronous Technologies Synchronous tools enable real-time communication and collaboration; same time-different location, same time same location, individual connections. Users connect instantly at a single point in time Challenge Simultaneous participation - different time zones and conflicting schedules can create communication challenges.

8. TechnologyDescriptionActivities Teleconference/Audio Conference toll-free dial in access to an audio bridge >5/6 phone connections discussions and dialogue. phone and toll free number; per minute rate can be inexpensive for small groups. VoIP [Skype]Skype is an IP telephony service provider. Software allows free calling between computers VoIP calls, phone calls; instant messaging, file transfer and video conferencing Web Conferencing dynamic online meeting environment; simulates physical mreeting. viewing/sharing presentations and information; task, project oriented online meetings; training; workshops; options for application sharing, software demos. Web tours, whiteboarding; webcam for (f2f) Webinarsmoderated; structured; pre-registrationPresentations by distinguished speaker Webcastsmoderated, high visibility high profile, high touch web broadcasts for on demand viewing HD video for immersive F2F, application sharing, software demos. Web tours, whiteboarding formal discussions; round tables; Video conferencingintegrates HD video and voice to connect remote users with each other as if they were in the same room. distribution optional for higher-touch face to face (f2f) interactions; roundtables TelepresenceSet of immersive technologies which simulate experience of being present. Travel to central host facility. live user interactions btwn. dispersed physical locations vs. virtual presence, where the user operates in a simulated environment Synchronous Communication

9. Remote SolutionSync/Async Pre-Conference Planning & PreparationConference SessionsPost-Conference Web Conferencesync Webinarsync webcastingsync Streaming mediasync Teleconferencesync Conference Callsync On-demand recordingsasync Wikisasync Presentation Captureasync Telepresencesync Blogsasync Social networking/mediaasync Podcastingasync E-Learning/Distance Learning Remote Solutions

10. Remote SolutionSync/Async Pre-Conference Planning & PreparationConference SessionsPost-Conference Web ConferencesyncX X WebinarsyncX webcastingsync Streaming mediasync TeleconferencesyncX X Conference CallsyncX X On-demand recordingsasyncX X Wikisasync Presentation Captureasync Telepresencesync Blogsasync Social networking/mediaasync Podcastingasync E-Learning/Distance Learning = solutions directly provided by IEEE = services currently being investigated by IEEE = solutions not currently supported directly by IEEE

11. Remote SolutionSync/Async Pre-Conference Planning & PreparationConference SessionsPost-Conference Web ConferencesyncX X WebinarsyncX webcastingsync Streaming mediasync TeleconferencesyncX X Conference CallsyncX X On-demand recordingsasyncX X WikisasyncX X Presentation Captureasync Telepresencesync Blogsasync Social networking/mediaasync Podcastingasync E-Learning/Distance Learning = solutions directly provided by IEEE = services currently being investigated by IEEE = solutions not currently supported directly by IEEE

12. Remote SolutionSync/Async Pre-Conference Planning & PreparationConference SessionsPost-Conference Web ConferencesyncX X WebinarsyncX webcastingsync Streaming mediasync TeleconferencesyncX X Conference CallsyncX X On-demand recordingsasyncX X WikisasyncX X Presentation Captureasync XX Telepresencesync BlogsasyncXX Social networking/mediaasync Podcastingasync E-Learning/Distance Learning = solutions directly provided by IEEE = services currently being investigated by IEEE = solutions not currently supported directly by IEEE

13. Examples of use of remote solutions Remote SolutionSync/Async Pre-Conference Planning & PreparationConference SessionsPost-Conference Web ConferencesyncReview/Dist. Project Post-Con; Lessons Learned WebinarsyncFeatured Speaker webcastingsync Streaming mediasync TeleconferencesyncProject Plan Update Problem Resolution Conference CallsyncProject Plan Update Problem Resolution On-demand recordingsasync Review Mtg. Activity WikisasyncPre Event Notices Post-Event Notices Presentation Captureasync Session RecordingsDistribution Telepresencesync Virtual Trade Showsync BlogsasyncAttendee Feedback Social networking/mediaasync Podcastingasync E-Learning/Distance Learningasyn/ssync

14. IEEE Web Conferencing - Collaboration Scenarios –Highly collaborative meetings –Webinar – Online seminar, typically one-way, from speaker to a larger group with limited/no audience interaction. Controlled information delivery –Webcast – Online Broadcast –On Demand Conferencing – Media file distributed over the internet using streaming media technology. Can be a recorded session for on- demand access. –Simple online communications IEEE Web Conferencing is a service that gives IEEE patrons the ability to collaborate in a virtual environment using select conferencing products. Available to IEEE staff, and volunteers for conducting or attending online meetings related to IEEE business. Products like … MS Live Meeting Adobe Acrobat Connect Pro WebEx

15. Software dev. Strategic Plan. Member benefits IP delivery Training IEEE Web Conferencing MS Live Meeting Connect Pro 7 Technophobe Expert, mobile user Live Video Intl: R4, R9 Universities Telecommuters Chat/IM Software Demos Web Tours OS Browsers Bandwith Security Audio Teleconf Desktop VoIP Conf. Call File Repository Voice & Data Recording IEEE Web Conferencing Convergence: Recorded Video

16. Preferred (Managed Conferencing) Endorsed Only MS Office Live Meeting 2007 Adobe Acrobat Connect v.7 Genesys Meeting Center 4.0 WebEx [Premiere Global] PresenterNet.Com Criteria: Performance and Maturity User needs Industry rankings Independent trade endorsements Trials Products & Providers

17. How We Support You Access to Tools –Vendor agreements & relationships –Research, testing, trials Best practice expertise; consultation; coaching Detailed requirements & access instructions Product interoperability Project management for complex online events Vendor referrals Make services visible and accessible

18. IEEE Web Conferencing Service Portfolio MANAGED SERVICE Standard Meetings Online Events Support Options SELF-SERVICE Owner Account Full Autonomy Administration & Delivery No IWC Support E-Z Conferencing IWC initial Setup Reservationless Present & attend only Ltd. Support PROVIDER REFERRALS Lower price point for commites, sections & chapters, regions for routine conferencing High-touch webcast referrals

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20. Possibilities are Endless… Currently being piloted within IEEE Presentation Capture 2009 IEEE MTT-S Intl Microwave Symposium (www.ims2009.org/presentations_online)www.ims2009.org/presentations_online Live Event Streaming (via IEEE.tv: www.ieee.tv)www.ieee.tv 2009 IEEE Honors Ceremony 2009 IEEE Presidential Candidates Debate 2009 IEEE Presidential Candidates Roundtable (27 July) Future investigations Podcasting Blogs Virtual Trade Shows Social Networking/Media E-Learning/Distance Learning Telepresence 7-Feb-1419

21. End Game… continuous development of efficient, reliable, secure, responsive, effective ways to help you manage conferences remotely and electronically for success… to advance important work that many of you and your colleagues are doing at IEEE Foster technological innovation for the benefit of humanity 7-Feb-1420

22. Q&A/OPEN DISCUSSION 7-Feb-1421

23. 7-Feb-1422